10.0
really awful- Crashes / Fires:
- 0 / 3
- Injuries / Deaths:
- 2 / 1
- Average Mileage:
- 6 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
First I would like to say that what I hear about the Grand Marquis having problem with the fuel tank is rather disturbing to me I am aware now that these cars are capable of catching on fire if hit from behind. I carry three small children to school every morning in "this car" I have contacted the Ford Corp. About this problem and they seem to not be bothered about this fact. Now to my other problems. I have just replaced my intake manifold because the one that came with the car cracked while I was driving it. My mechanic stated that he found out that it was a very common problem with the 1996 Mercury Grand Marquis. The Ford Corp. Has redesigned the intake manifold for this model and raised the price from about $250 to almost $500. In July of 2002 there was a part that went out on my A/C unit that I had to replace (I have to contact my mechanic to see what part it was that was replaced) in July 2002 I had to have my roters turned, in January 2003, I had to have them turned agian and have my right back roter repaced because it was no longer good. (all this was done on January 10 2003 now it is Jan. 20, 2003 and my right front roter is grinding again (I also had new brakes put on all around Jan.10,2003. My driver side door is drooping because it needs a new pin put in... my car also seems to balk when I push on the gas peddal, my car also has a popping noise when I hit a hole or turn. When I called the Ford Corp. On these issues they seemed liked they really didn't care about any of these things. Maybe you might know someone that I could contact in the Ford Corp. That is "high up" and that would listen to my oncerns. Thank you for your time, sincerly, diane
- Chunchula, AL, USA
The Arizona dept public safety & phoenix police dept are reporting high occurences of fires associated with rear-end collision of the Crown Victoria vehicles, as the police officer had just begun to accelerate from a stop light, his vehicle was struck from behind and burst into flames, the officer suffered severe burns, authorities suspect possible fuel system related.
- Phoenix, AK, USA
The Arizona dept public safety & phoenix police dept are reporting high occurences of fires associated with rear-end collision of the Crown Victoria vehicles, as the police officer had just begun to accelerate from a stop light, his vehicle was struck from behind and burst into flames, the officer suffered severe burns, authorities suspect possible fuel system related.
- Phoenix, AK, USA
The Arizona dept public safety & phoenix police dept are reporting high occurences of fires associated with rear-end collision of the Crown Victoria vehicles, an officer was killed when his vehicle was struck from behind and burst into flames, the officer was stopped at a collision scene and the other vehicle was traveling inexcess of 66 miles mph at impact, authorities suspect fuel system related(no VIN given)
- Phoenix, AK, USA
Chief of police called to inform of recall notice received concerning Ford Crown Victoria lower ball joint failure. Door handles were replaced. Rear brake pads and rotors replaced at 18290, front pads and rotors were replaced at 28679 miles, front and rear brake pads replaced at 51031 miles. Intake manifold replaced twice. Heater hose replaced. Passenger side tail light replaced. Tire rotations are done every 3000 miles, however tires had to be replaced at approximately 9600 miles and at 600000 miles, no specific tire information given. Cooling fant and motor replaced. Tpc, pvc, and fuel regulator replaced.
- Murphysboro, IL, USA
- Phoenix, AZ, USA