1.4
hardly worth mentioning- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 118,041 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
In June 2004, when my 2000 Crown Victoria had 37082 miles on it, the air conditioner failed to blow cold air; the vehicle was inspected by Ford quality care in gaithersburg, md, where it was determined that the problem was associated with the compressor and the dryer, both of which were replaced. The compressor (part #F3az-19V703-aarm - $391.59) and dryer (part #yw1Z-19C836-aa - $139.30) along with other smaller parts were replaced for $543.12, and labor brought to total bill to $1010.62. I asked that the parts be returned, but was told they were core and could not be returned. Had the failure occurred 1083 miles earlier I assume it would have been covered under the warranty.
- Gaithersburg, MD, USA
- Dallas, GA, USA