10.0
really awful- Crashes / Fires:
- 1 / 1
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 85,063 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Lighting control module (lcm) failed, resulting in a loss of headlights.
- Corona, CA, USA
Hello I was informed that my vehicle the 03 Crown Victoria had a recall on the lighting control module which has not been replace in my car but Ford is unwilling to give part to fix
- Charlotte, NC, USA
I have a 2003 Ford Crown Victoria. I am having issues with the electrical system. I only have 2 speeds on my wipers. Either the second intermittent, or full speed. While on full speed, if I turn on the left turn signal, the wipers stop. A while back, my horn would just honk on its own. The worst, which made me take out the fuse, was at 3:30am one night the horn just wouldn't stop. I was asleep in the house. The windows work, sometimes. I can roll down the passenger window with the drivers side button, but have to reach across the car to roll it up with the other door switch.my lights, that are supposed to come on automatically when it's darker outside, seem to be on no matter what time of day it is. I know it is an old car, but for so many things that are wired through the electrical system, it makes me think that part of that is one of your recalls. I tried searching by VIN, but it kept telling me to enter a valid VIN. I checked it again, wrote it down twice, and tried again. I also noticed that you have a recall on the wheels for this car as well. I have replaced the tires 4 times, and the valve stems twice. For three years now, I have driven on bad, or new tires off and on. I thought the rim was bent, but read that there is a recall on steel rims that crack causing air seeping out. I really would like to have this examined. That, and along with the issues, is why I am installing a complaint to you. Down below, when it asks for when it happened, I am not sure. It has been going on so long, I'm not sure when I noticed it exactly. But the horn was close to the date below. Everything has happened since then. Thank you for your time, and hope for a quick resolution to this complaint.
- Lugoff, SC, USA
First taka take airbag on Jan.1st 2008 I'm hit a deer and I'm had to replace my whole front even the hood the, airbag light came on in fact it is still on but the bag did not deploy. The lights inside my truck stays on for 30 minutes and the alarm will not set after the vehicle is shut off. My suspension system on the passenger side sounds as if the brake caliber is loose when moving you can hear it when turning I took off the wheel, and I can not find the problem
- Baltimore, MD, USA
I bought my Ford crown vic 3 years ago paid 6000 dollars, within two weeks the windshield wipers stopped working, then the transmission went out cost me 2500, then horn would go off and would not turn off till I pulled the positive battery cable off. Two weeks later the blinkers stopped working, then the lighting control module started making a loud beeping sound, then my headlights and tail lights stopped working. I revived a recall letter from Ford and it says take my car to Ford dealership and they would fix it free of charge. I went to dealership and they said I had to pay 85 dollars to check and see if the lighting module was bad or not if it was they said they would replace it for free, but there could be additional cost to pay and I would not get my 85 dollars back no matter what. I have a small business of my own, and if I sold something that did not work I would feel bad and would have to fix or replaced it or be sued.what can I do my name is [xxx] my email address is [xxx] and my phone number is [xxx] thank you information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
- Vadnais Heights, MN, USA
I took car into miller Ford, provo after receiving recall, they said switch was defective. After 4 months of no communication called and they blamed Ford, called and complained to Ford, case# [xxx],said would get call dist. Mgr. Within 48 hours no calls. Problem headlights go out while driving. Six weeks ago while driving on dark road lights went out as a child ran across street while traveling 45mph, almost hit child. This is a safety recall that Ford is not handling in a time manner given the safety defect. Maybe dot can get these needed repairs ordered in a timely manner, or is a class action lawsuit needed to bring a negligent, uncaring manufacturer to do the right thing. It is sad they do a dangerous recall then fail to follow through, I guess I cannot buy from another american car manufacturer, have 7 other Ford, but planning to sell them. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
- Salem, UT, USA
Heating and defrost failed. Ford service co wanted a $1000 to look at it. I didn't have them look at it. Now, I only drive it in the summer months. This vehicle has an original 70,000 miles on it and now the headlights only work intermittently. In 2010 I had to have the gas tank replaced. I have read several reports on 2003 crown vic with the same problems. I live in the South, lots of rain and humidity. Defrost is a must as well as headlights. I do not understand why Ford is giving the option to as to whether or not they will fix their defects or pass them on to the consumer. I have a 1995 Nissan, 140000 miles. The body is falling apart, but the engine runs like a sewing machine and all the electrical works, even the windows. Made in the usa... sad.
- Memphis, TN, USA
I have a 2003 Ford Crown Victoria police interceptor that has faulty lcm that causes the headlights to turn off (short out) while driving. This has happened at least 40 times since I bought this automobile in February 2012 and has caused me to pullover in dark dangerous situations. I researched the problem on the internet and the solution pointed to a faulty lcm. I had to bang on the lcm each time to get the lights to turn back on. These lcms have never been recalled even though the problem and solution is all over the internet. I'm afraid someone will have to get hurt or killed in an accident before NHTSA will force a recall. I am asking that this part be recalled immediately. Thank you
- Lakeland, FL, USA
2003 Crown Victoria, was using vehicle for commercial use during the night hours, when experienced intermittent low beams, closer examination found that the lcm lighting control module, located above brake pedal had heated up to a temperature from high resistance of soldered contact joints not supporting required voltage for low beams when turned on. It is only when the joints cool that the lights would come on only to end in going off when heating back up. For the cost of the lcm at 400 bux used, I was forced to bypass the lcm by installing a toggle and later the high beam function ceased to operate, which then I added a second toggle for the high beam feature. The A/C has to be integrated on the same board as the A/C comp only kicks on approx. 15 min after engine is warm, rather than on demand. This is a definite factory defect as the 03 is totally different from the 02, and most likely wasn't adequately tested for the market. This defect needs attention as the danger here is without the lights a collision may occur, and or using a high beam as a substitute may and blind opposing traffic causing a collision.
- Corpus Christi, TX, USA
Headlights shut off while driving at night, no way to illuminate the roadway. Hour later they came back on. Failure continues intermittently for a month now lights do not work at all. Major safety issue. Had mechanic review and told lcm needed replaced, this part failure also causes the digital climate control to not operate (meaning no defroster, no heat, no A/C), the dome lights, and vanity lights not to work. Only way to drive at night is to hold the flash to pass on constantly which again is a hazard with both hands unable to be on the steering wheel.
- Monroe City, IN, USA
TL- the contact owns a 2003 Ford Crown Victoria. The contact stated that the light control module failed. The contact was traveling down a mountain road when the light failed. The headlights and the high beam headlights were both inoperable. The contact took the vehicle to the dealer where it was confirmed that the light control module failed and needed to be replaced. In addition, the contact stated that the rear axle bearing would exhibit a very loud noise when driving. The contact stated that there was a manufacturer's recall for both the rear axle and the headlights for the same year, make and model but only for those vehicles that were being utilized as police vehicles only. The vehicle was not repaired. The failure mileage was 156,000. Kmj
- Windsor, CO, USA
2003 Ford Crown Victoria lighting control module fails without warning and causes headlights to go out. Cost to repair seems to be $500. For the module and $200-300 for installation. After researching the internet for a reason, it seems to be a very common problem for this module to fail.
- Carmichaels, PA, USA
Lighting control module (lcm) failure exactly as described by others reporting the same problem. The lcm had to be replaced and the second one failed as well and is currently being replaced. This is an expensive part and causes a very dangerous situation as it happens intermittently until it completely fails. It should be noted that the A/C fan operation is also tied to the same relay that fails in the lcm. Ford claims there's been no recall on this failure. My cv is the sport LX and had under 46000 miles when it happened the first time and less than 48000 the second time. Our other cv of the same year is the digital model cv.
- Warrenton, VA, USA
On July 10 my wife and grand son were returning to our Florida home from an amusement park about an hours ride when the head lights went out on my 03 Ford crown vic. She was able to pull over and after 30 minutes trying different ideas the light did come on and she was able to drive home fortunately with the lights staying on, it was a nerve racking experience for them. Since then it has done it on several occasions during the day as I run with my lights on during daylight hours. I have since found that it is the lcm unit(light control module) that controls the lights in this 03 crown vic and the 04,05 models. I know that you had an investigation into this recurring problem and closed it when you did not warrant a recall even after many complaints, some of them very scary on dark back roads. I think you would have to have it happen to you to know what its all about. What will it take a highway death to have this problem look at in a proper manner? I just can believe that this is not a serious recall item. Just try shutting your light off on a narrow back road at 30 mph to just get an idea of what it all about, you will be putting them back on real quick, not something you can do when the lcm fails. Thank you for your time reading my E-mail.
- The Villages, FL, USA
2003 Ford Crown Victoria headlamps shut off while driving on interstate at 70 mph was told by Ford Motor Company no recall exists for (lcm) unit {lighting control module} that is defective and headlamps can go off at anytime & will not work in manual or automatic operation positions, this could lead to a serious accident!
- Deltona, FL, USA
- Bossier, LA, USA