- the contact stated that the horn would not work. The battery also failed. The vehicle had to be towed to the dealer and they installed a used battery. She fused and then they replaced it with a cheap battery that did not fit the vehicle. The tire on the passenger back side had no tread, and the vehicle would skid when going up hill. Updated 1/31/2007 - the rear defrost was inoperative. The dealer determined that the grid was bad and suspected a bad connection at the glass. The check engine light illuminated. The dealer determined that the vehicle had an leaking gas cap.

- Gig Harbor, WA, USA

Steering wheel on new Ford Crown Victoria was loose and horn did not work. Ford replaced steering column but horn still did not work. Ford replaced horn electrical contacts.

- Alexandria, VA, USA

The contact stated the horn was not working. The service dealer replaced the horn, and reprogrammed the ccm to the latest calibration. Since the repair she had to press firmly, in the exact location of the horn symbols. Sometimes she has to press on both horn symbols to get the horn to work. The dealer said after time and use the horn should become easier to use. Another concern she had was with the vehicle speed control. While at a stop sign the vehicle accelerated on its own. The service dealer inspected the vehicle, but could not find the cause of the problem at this point. Updated 11/29/05.

- Southfield, MI, USA