10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
2 / 0
Average Mileage:
62,778 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #5

Sep 212023

Crown Victoria

  • miles
In October 2022 a mechanic successfully replaced a dark gray-colored "seat belt retractor assembly and buckle" on the passenger side of my Ford Crown Victoria in response to an Air Bag dashboard light Lamp Fault Code of "3-4" and a Diagnostic Trouble Code of "B2292" ("Restraint System Seatbelt Pretensioner Error"). Such an error renders the entire supplemental restraint system inoperative and necessitates immediate repair service for safe vehicle operation. In September 2023 the Air Bag light displayed a "3-3" LFC with the "B2292" DTC indicating Restraint System Seatbelt Pretensioner Error on the driver's side. The mechanic and I contacted a Ford dealership for a replacement dark gray-colored seat belt retractor assembly and buckle and were advised that Ford had discontinued manufacture of the part in dark gray and other colors! Ford only offered a tan seat belt assembly. It seemed irresponsible that Ford would discontinue production of such a vital safety part for a vehicle that is used as a personal vehicle, as well as a fleet vehicle for law enforcement organizations, and for state and municipal governments. Without a replacement I could not even pass the state safety inspection to sell the vehicle. To continue to operate the vehicle safely I have no choice but to have a tan seat belt and its accompanying tan interior components installed in a vehicle with a dark gray interior. Please exert whatever influence you have to compel the Ford Motor Company to resume production of the dark gray and other colors of the seat belt retractor assembly and buckle. Thanks.

- Fort Washington, MD, USA

problem #4

Oct 142018

Crown Victoria

  • miles
Takata recall air bags did not go off in the accident.we have pic. And etc.bad injurys

- Yellville, AR, USA

problem #3

Sep 012016

Crown Victoria

  • 160,000 miles
Drivers side air bag light stays on! mechanic says seat belt retractor

- South Lake Tahoe, CA, USA

problem #2

Jan 152015

Crown Victoria

  • 60,890 miles
The contact owns a 2005 Ford Crown Victoria. The contact stated that while driving, the air bag warning light illuminated. The vehicle was taken to a dealer where it was diagnosed that the driver air bag switch needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 60,890. The VIN was not available.

- Prattville, AL, USA

problem #1

Apr 012015

Crown Victoria

  • 93,000 miles
Air bag light comes on everytime car is started flashes 3 then 4 then stays on constantly do not feel safe and my car isn't the first to have this problem Ford needs to step it up and put out a recall

- Chicago, IL, USA