10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
2 / 1
Average Mileage:
48,000 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #5

Sep 212023

Crown Victoria

  • miles
In October 2022 a mechanic successfully replaced a dark gray-colored "seat belt retractor assembly and buckle" on the passenger side of my Ford Crown Victoria in response to an Air Bag dashboard light Lamp Fault Code of "3-4" and a Diagnostic Trouble Code of "B2292" ("Restraint System Seatbelt Pretensioner Error"). Such an error renders the entire supplemental restraint system inoperative and necessitates immediate repair service for safe vehicle operation. In September 2023 the Air Bag light displayed a "3-3" LFC with the "B2292" DTC indicating Restraint System Seatbelt Pretensioner Error on the driver's side. The mechanic and I contacted a Ford dealership for a replacement dark gray-colored seat belt retractor assembly and buckle and were advised that Ford had discontinued manufacture of the part in dark gray and other colors! Ford only offered a tan seat belt assembly. It seemed irresponsible that Ford would discontinue production of such a vital safety part for a vehicle that is used as a personal vehicle, as well as a fleet vehicle for law enforcement organizations, and for state and municipal governments. Without a replacement I could not even pass the state safety inspection to sell the vehicle. To continue to operate the vehicle safely I have no choice but to have a tan seat belt and its accompanying tan interior components installed in a vehicle with a dark gray interior. Please exert whatever influence you have to compel the Ford Motor Company to resume production of the dark gray and other colors of the seat belt retractor assembly and buckle. Thanks.

- Fort Washington, MD, USA

problem #4

Jul 102019

Crown Victoria

  • 182,000 miles
Seatbelt latch will not connect and the gong that reminds me to fasten it keeps going off as I drive very distracting and unsafe! first noticed it in the morning while starting it to drive it to work.

- Hollywood, MD, USA

problem #3

Aug 152013

Crown Victoria 8-cyl

  • 40,000 miles
Air bag light came on when vehicle was started and did not turn off. Dealer diagnosed it to be a seat belt tensioner switch and repaired it a cost of $700.+ light went out.6 months later light came and dealer diagnosed it to be the drivers seat belt tensioner this time, cost to repair $700+. needless to say it has not been replaced. I feel this is a safety issue Ford needs to address with a recall or reimburse owners this cost which is to high in my estimation.

- Tarpon Springs, FL, USA

problem #2

Mar 242013

Crown Victoria 8-cyl

  • miles
My wife died in this police car lost control due to engine jerking and seat belts came loose and ejected my daughters havin head injury concussion and broken skull.

- Lake City, FL, USA

problem #1

Aug 152006

Crown Victoria 8-cyl

  • 18,000 miles
The seat belt is fraying in my car. It has been doing this for the last year and half. Reported to dealership and no remedy was made.

- Owasso, OK, USA