2.7
hardly worth mentioning- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 53,285 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Vehicle is exhibiting stiff steering issues associated with steering column. Mechanic determined steering shaft requires replacement. This vehicle was already involved in a steering column recall several years ago however the problem appears to have returned.
- West Roxbury, MA, USA
The contact owns a 2011 Ford Crown Victoria. The contact stated while driving 40 mph, the steering wheel started clicking and making an abnormal popping sound. The contact stated that the steering wheel was difficult to maneuver. There was no warning light illuminated. The contact stated he was able to continue to drive the vehicle. The vehicle was taken to the dealer who diagnosed that the intermediate steering shaft needed to be replaced. The manufacturer was made aware of the failure and advised the contact that the VIN was not included in NHTSA Campaign Number: 14V704000 (Steering) or 13V385000 (Steering). The vehicle was not repaired. The approximate failure mileage was 160,000.
- Putnam, CT, USA
The contact owns a 2011 Ford Crown Victoria. The contact stated that while driving at speeds above 60 mph, the front end would vibrate and a clunking noise was present coming from the steering column. Eventually the steering column would not lock after parking the vehicle. The vehicle was taken to an independent mechanic who diagnosed that the lower steering shaft bearing was faulty. The vehicle was not repaired. The local dealer rye Ford located at 1151 boston post rd, rye, NY 10580 and the manufacturer were notified. The contact was informed that the vehicle was not included in NHTSA campaign number: 13V385000 (steering). The contact stated that the vehicle had experienced the same failure listed in the recall. The failure mileage was 82,000.
- Yonkers, NY, USA
My steering I super had to turn the wheel when parked as well as driving. It is because of the steering shaft is rusted out and very dangerous to drive.I just found out that Ford had a recall on this issue but I never received a notice about
- Pepperell, MA, USA
There is a recall on my car, the rite front wheel is making poping sounds.
- Show Low, AZ, USA
2011 Ford Crown Victoria. Consumer writes in regards to steering column shaft recall notice. The dealer informed the consumer, the vehicle would be inspected. However, the consumer stated according to the recall notice, the part would be replaced, as well as inspecting otter parts. The service representative responded again, by saying, first there would be an inspection to determine if the part needed to be replaced. The consumer stated he did not want to waste a day, just for an inspection. So he decided to make an appointment with another establishment, to have to part replaced.
- Houston, TX, USA
Steering this car was a nightmare always pulling to the right. Also brakes constantly grabbing and screeching. Also headlight and suspension problems. Was not happy with this car from start but was slammed into by dealership and chase... I am a senior citizen 76 years old. Please help.
- Centreville, AL, USA
Inspection found dislocated bushing.
- Herrisburg , PA, USA
Inspection found dislocated bushing.
- Harrisburg, PA, USA
Inspection found the lower column bushing dislodged from tube and shaft working out of spline.
- Harrisburg, PA, USA
Inspection found lower bushing of steering column dislodged and shaft working out of spline.
- Harrisburg, PA, USA
- Southgate, MI, USA