10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 37,333 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
On level asphalt, attempting turnaround, made sharp left turn, stopped, made sharp right turn, placed into reverse gear, heard loud pop, backed up, saw bolt lying on pavement, got out to investigate, picked up bolt, noticed bolt to have fresh break, looked under van not knwoing what to look for, saw nothing, got back in and proceeded to continue backing up - I had no steering - now stranded. Problem: All three (3) bolts (grade 8) had broken that have the steering gear assembly attached to van's frame. Had I been moving at any speed; this would have resulted in significant problems (I.e. major accident (possibly with fatalities)involving one or more vehicles. This vehicle is well maintained, has never been in an accident. Ford repair house commented that they never witnessed such a failure. Their investigation noted that two of the three bolts appeared to have been loose possibly from lack of sufficient locking compound being used at time of assembly.
- Dallas, TX, USA
Of the three bolts that hold the gearbox to the frame of the vehicle two of them have come off and caused the vehicle to become unaligned.
- Avon Lake, OH, USA
- Selden, NY, USA