10.0
really awful- Crashes / Fires:
- 0 / 1
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 116,285 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
While driving under normal conditions, the #2 spark plug blew out of the head and stripped out the threads making it impossible to reinstall the spark plug without having major engine work done. This is the second occurrence in this engine. I have since been informed that this is a common occurrence and should have been fixed before the heads were put into production. The Ford dealership wants approximately $3000 to replace the heads. I have used an aftermarket repair kit approved by, but not used by Ford. Removed part is available for inspection. I am losing countless hours of work time, I am self-employed, and over $100 in towing expenses.
- Woodstock, GA, USA
No knowledge of anything wrong. A grinding noise started, took it to the Ford dealership that day, now we need a new transmission. This van has only 70,000 miles on it. This should not have happened.
- Jacksonville, FL, USA
- Beaumont, TX, USA