The contact owns a 2018 Ford EcoSport. The contact stated while driving 70 MPH, the vehicle started losing motive power. Additionally, the vehicle lost power braking functionality and engine oil pressure, with the oil pressure warning light illuminated. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The vehicle was towed to the dealer but was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 65,000. VIN tool confirms parts not available.

- Erie, PA, USA

The contact owns a 2018 Ford EcoSport. The contact stated that while driving at approximately 40 MPH, the vehicle began shaking and the vehicle lost motive power. Additionally, when the brake pedal was depressed, the vehicle failed to slow as intended. On another occasion, while the vehicle was in reverse and the brake pedal was depressed, the vehicle failed to slow as intended. The parking brake was engaged. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 75,931.

- New Smyrna Beach, FL, USA

The contact owns a 2018 Ford EcoSport. The contact stated while driving 5-10 MPH and depressing the brake pedal to come to a complete stop, the vehicle failed to respond and crashed into another vehicle. The air bags did not deploy. Additionally, the contact stated that the brake pedal fractured, causing her right foot to go through the pedal. The contact sustained whiplash, and cuts and bruises on the right foot. The other driver did not sustain injuries. The contact was able to continue driving. No police report was filed. The vehicle was taken to an independent mechanic, where it was diagnosed with an oil leak, but the source of the leak could not be determined. The check engine warning light was illuminated. The contact later received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling), which she related to the failure; however, the part to do the recall repair was not yet available. The dealer and the manufacturer were not notified of the failure. The failure mileage mileage was approximately 65,000.

- Phoenix, AZ, USA

The contact owns a 2018 Ford Ecosport. The contact stated while driving 55 MPH, the brake pedal became firm, and it was difficult to depress the brake pedal. The engine oil pressure, engine, and the wrench warning lights were illuminated. The vehicle was taken to an independent mechanic. The contact was informed that the failure was due to a faulty oil pump. The vehicle had not been repaired. The manufacturer was made aware of the failure and determined that the VIN was not included in a recall. The failure mileage was 77,301.

- Goshen, IN, USA