While driving from Texas to Florida engine warning lights came on. We pulled over and the car died. Had it towed to Ford dealership and was told the oil pump tensioner broke and engine needed to be replaced for $5000. This also added 2 extra days to the trip, charges for a rental, and the cost of having the car shipped after it was repaired.

- Newark, TX, USA

I was driving on the highway and my oil light came on and it said 'oil pressure low'. I pulled over because the car would not go above 20 mph and the engine was making sputtering noises. Very scary! I had it towed to the dealership who said the oil pump failed and the belt. This was one MONTH after my warranty expired. They quoted me $4,000 as a fix but also said it was not guaranteed it wouldn't happen again. I argued with Ford who agreed to pay some of it. I am very mad that a car I've only had for two years completely died and had no fix. Also very dangerous for a car to completely die while on the highway.

- Kansas City, MO, USA

Driving at highway speed when the check engine light came on and it went into ??limp mode?? slowing down to 30 mph. Was towed to the dealership. The tensioner belt timing belt oil pump and turbo charger all needed to be replaced. Total cost was around $7,000. Car had 67,292 miles, the warranty is 60,000 miles

- Danville , CA, USA

Driving home from vacation when suddenly lost engine power and service engine light came on. Made it to shoulder and had car towed to dealer. After months waiting for warranty repair, was told that the oil pump pulley tensioner failed damaging oil pump. Was told due to low engine numbers from pandemic that Ford had them completely tear down the engine to make sure there was or was not damage and decide if they would replace it due to metal making it into oil pan from the damage. Ended up being ok they said so they replaces the oil pump, belt and assembly and the turbo charger. Did not think anything of it until I saw the article about investigation being opened for this exact reason.

- Wentzville, MO, USA

Vehicle lost power on the highway. Low oil, pressure light came on check engine light came on car has a very loud knocking. Noise was told from fire stone that this car is known for an oil tension pulley to snap in the engine and cause the engine to need to be replaced. Only 40k miles

- Troy , NY, USA

In January 2020 we suffered our 1st engune failure at 30k miles and it was replaced under warranty due to oil pump failure which resulted in a sudden failure at 75mph. My wife panicked when it happened and almost took oput the cars around when the car suddenly dropped to approx 30mph on the highway. Although the oil light came on and the sounder went off it happened so fast there was no time to react. The repair took approx 2 months to complete. In July of 2023 we suffered a 2nd engine failure at 67K miles. The oile light came on while traveling at 55mph and within seconds the car dropped to 30mph and failed. Wewere told by our dealer it would cost 10K to repair and not under warranty which was unacceptable. This resulted in my still owing my bank $7000 on a dead car. We were required to purchase a new car and the Ecosport sits in my driveway and we are still paying on it.

- Hinesville, GA, USA

2018 Ford Ecosport with 57k miles - no issues or sounds from the engine up until day of engine failure. On 9/26/23, the low oil pressure light came on while driving. Immediately took to a shop for an oil change (even though just had one 1k miles before) thinking oil was the problem. Then 30 minutes later the entire car seized up and the check engine light came on. Was not able to turn engine and had the car towed. The engine is completely destroyed and matches other complaints exactly about the faulty oil pump then causing issues with belt and ultimately the engine. Looking for any help to move this forward to protect other Ecosport drivers. I did everything correctly, constant 3k mile oil changes, no accidents - and this happened after less then 60k miles. Because over 4 months since powertrain warranty expired - Ford is refusing to help.

- Louisville, KY, USA

At 60500 miles the engine oil pressor stops and engine went into limp mode while in traffic. This caused the engine to blow and required a new engine.

- Altoona, PA, USA

I am writing to report a serious safety issue related to an engine failure in my 2018 Ford EcoSport Titanium. The incident occurred on August 2nd, 2023, at approximately 8:17am. I bought the vehicle in July 2020 from a well-known Ford dealer in the area. I was about to go shopping that morning. I started the engine as usual, and I got the message on the dashboard that said "Low Engine Oil Pressure" with a little oil lamp on the up left front of the board. As soon as I saw it, I stopped the engine and called the dealership. I scheduled an appointment. The closest appointment was one week away. I did not drive the car that day till the day of the dealership's appointment. After diagnosis, the dealership told me that the engine died, and my warranty expired one month ago. (July 2023 or 60000 miles). My car was at the dealer for a routine service 3 months ago and there was not a problem. The car died without any prior sign of oil leakage or any other signs. I have read other people with the same small SUV that had the same problem. I think the NHTSA needs to investigate the engine failure of Ford EcoSport.

- Saint Louis, MO, USA

I came on the on ramp of the interstate, gained speed up to 65 and began passing a slower vehicle, with another vehicle behind me passing them also. Suddenly my speed slowed, my oil light illuminated and digitally said LOW OIL PRESSURE WARNING. I barely made it into the breakdown lane as my vehicle lost all power and the steering wheel seemed to lose power steering also. I had no prior warning of this at all. My mechanic said the engine will have to be replaced due to a broken engine oil pump tensioner belt. There are bits of metal in the engine now so it is unusable. I cannot afford a new motor so the vehicle is sitting on my property currently, since I have 3 more years of payments to make. I have called Ford and was told my VIN number is not included in the current recalls for this issue, even though this is the exact same year and issue I have experienced. My 5 year warranty ended on July 30 2023, and this occurred on September 3 2023, 34 days out of warranty, with 57,365 miles on it. I did cite SSM48093 and SSM49726 which I read to Ford but they will do nothing to issue any sort of recall. I was stuck on the interstate for over 6 hours on a busy Labor Day weekend with the back end of my vehicle within a foot of the white line, every large vehicle coming by would shake the car. It was 94 degrees out, and the vehicle wouldn't run so there was no place to go to get out of the sun or get cooler, and no drink or food for that matter either. I'm so disappointed in Ford for not standing behind their product, now I have seen their are hundreds of people this has happened to also, without a recall.

- St Johnsbury, VT, USA

Oil pump caused engine failure. Quote from Ford dealer for engine replacement was $6,000.

- Bessemer City, NC, USA

While driving in a construction zone on I-75, the low engine oil pressure warning light came on. Pulled off edge of i-75, checked oil level, OK. Oil and filter was changed 350 miles earlier the day before. 101,561 miles, 1.561 outside extended warranty. Still have 4 payments. Car has been at Ford dealer since August 21. Waiting for an assessment. There is a service bulletin from FORD that says engine must be replaced. I filed a claim XXXXXXXXXX at Ford Motor Company, but claim was denied. Still waiting on damage assessment from Fernilus Ford Dealer in Cheboygan Michigan. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Crystal Falls, MI, USA

I drove 2 hours to see family. As I was leaving my oil pressure light came on, the first time ever. I pulled over and checked my oil and checked for leaks and everything was okay. I started driving it back and only got around the corner when my car stalled and the engine light, low oil pressure light, and battery light turned on. I had it towed to a dealership and the service mechanic says it needs a new engine. The car is 5 years old and only has 54,000 miles on it.

- Fort Worth , TX, USA

We were driving from an out of town trip and the warning "low engine oil pressure" came on dashboard, car lost power. My husband checked oil, was good. He turned car off and did not re-start. It was towed to nearest Ford dealer. We finally got a call on 9/25/23 that it will require a new engine! We have been researching and this issue has come up with this vehicle, even the Ford representative told me this has been an issue. It is covered under 3rd party warranty, we are waiting to get claim approved. Since this has been an issue, is there anything that can be done? I still owe vehicle and am concerned that I will continue to have issues after engine gets replaced. Thank you in advance for any help on this matter.

- Edinburg, TX, USA

The contact owns a 2018 Ford EcoSport. The contact stated while driving 75 MPH, the low oil pressure warning light illuminated, and the vehicle started to stall. The contact stated she was able to drive the vehicle to the local gas station and checked the engine oil level. The contact stated the engine oil level was adequate. The vehicle was towed to an independent mechanic. The vehicle was then towed to the dealer. The vehicle was diagnosed with failed oil pump belt tensioner. The contact was informed that the engine needed to be replaced. The vehicle was being repaired. The manufacturer was made aware of the failure and approved the engine replacement. The failure mileage was approximately 54,041.

- Vanceboro, NC, USA

Car will not produce oil pressure despite having a full reservoir. Car has 51,000 miles on it and has been serviced according to recommendations.

- Fenton, MI, USA

Oil pump failure causing damage to motor and operation of vehicle. Currently unable to drive due to oil pump manufacturer defect causing vehicle to break down on June 2 2023.

- Oakfield, GA, USA

On July 14, 2023 at about 1:30 PM Central time, I was driving my 2018 Ford EcoSport on I-435 in the Kansas City metropolitan area when my oil warning light illuminated, and the vehicle lost almost all power. I immediately pulled off the highway and turned off my engine. I turned the engine back on to move further off the highway for my safety. When I restarted the engine, it made loud "clanking" noises. I had the vehicle towed to my local certified mechanic who diagnosed the problem as a "total engine failure", I paid to have a new, Ford Motor Company crate engine installed in the vehicle. Once the new engine was installed, my mechanic found that the turbocharger had also been damaged. I paid to have to have the turbo replaced to return the car to its original operating condition. Please note that on the repair bill, the mechanic erroneously listed my sister and father's name on the invoice, I've also attached a copy of the Missouri vehicle registration listing me as the lawful owner. Of note, the engine I had installed was actually the second one ordered by my mechanic, the local dealer cancelled the original shipment because that engine was also at risk for the same type of catastrophic failure. The second engine ordered was alleged to be an upgraded one that was not subject to the oil pump failure concerns. The shipping dealer would not tell my mechanic what the exact issue was with the Ford 1L I-3 turbo engine. I do have a repair bill for the engine and turbo replacement costs. I contacted Ford Motor Company to ask for compensation to reimburse me for the cost of the engine and turbo replacement, I have not received a reply. On September 12, 2023 I sold the EcoSport to a local dealer as I no longer felt the vehicle was safe to operate. Prior to the engine losing power and the oil warning light illuminating, there were no symptoms of an impending engine failure. In fact, I had the oil changed using OEM parts just a few days prior to the incident.

- Drexel, MO, USA

On 9/17/2023, I was driving on the interstate when I got a notification telling me low engine oil pressure. After that, my car essentially shut off. I could no longer accelerate and had to carefully maneuver to the right side of the interstate so I could pull over. After being towed to the Cavalier Ford Chesapeake Square dealership, I was notified that my oil pump belt tensioner had failed. The service technician working on the vehicle stated he immediately knew the issue upon starting the vehicle. In June/July 2023, I received the same notification and was told it was a sensor that needed to be replaced. We are unsure if the two incidents are related. As of 9/24/2023 the vehicle is at Cavalier Ford Chesapeake Square waiting for the engine to be replaced.

- Virginia Beach, VA, USA

My oil pump and check engine light came on, experienced loss of power, and rough riding. I took to ford dealership in dover Delaware and they told me the oil pump failed and I need a new engine.. my car only has 103000 miles on it. I just bought this car 1 year ago and still owe on it. Also they report that I need a new catalytic converter and the flex pipe. My car is available for inspection however I have no choice but to let them repossess it I can-??t afford to pay for a car I can-??t use, nor can I afford the repair bill of 10,000. I-??m out of a car now and have no transportation.

- Clayton, DE, USA