The engine failed at 57,000 miles due to an oil pump failure. There was no warning light or check engine light. I was on the freeway and the car started to shake I was able to get off the freeway but this could have ended badly if I was unable to control the car on the freeway. The car has been at the dealer for over five weeks now waiting on a replacement engine that I am responsible for paying for even though it was not my fault to the tune of $8,500. The engines are going out on several of these cars and they need to be recalled it is a huge burden of expense and also accidents that are happening even resulting in death.

- Las Vegas, NV, USA

I just bought the car and a year later it started showing low engine oil and then the whole car stopped running in the middle of the road. The engine went out.

- Hampton, GA, USA

I have had my vehicle's oil changes done regularly and have copies of those receipts. It only has 64,961 miles. While driving to work on 11/6/23 on a busy road my car gave me a "dangerously low oil pressure" warning light and I could hear a loud noise from my engine. The car behind me almost hit me as I began to slow; very glad I was not on the interstate yet. We had not had any problems with the engine before and have had no comments of concerns from mechanics during regular maintenance. We had it towed to the Ford dealership where I bought it, Steve Marsh in Milan, TN. They diagnosed the problem as being a failure of the oil pump belt and said I need a new engine that will cost $6,200. This belt is not due to be replaced until 150,000 miles per my owner's manual. It is still at the dealership and is available for inspection. It is not covered by factory warranty and I don't have a service plan. The dealership and I have both contacted Ford separately and were told they do not have any assistance to pay for this problem at this time. I have case # [XXX] from Ford. From my research online, what I was told by the dealer and a separate mechanic, this is a known problem with this engine and there is no way to know it is going bad until it happens. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Jackson, TN, USA

The contact owns a 2018 Ford EcoSport. The contact stated that while driving at an undisclosed speed, the low-pressure oil warning light illuminated. The contact stated that the vehicle had received an oil change approximately five days prior to the failure. The contact was able to drive the vehicle to the local Midas where the contact was informed that the oil pump was not processing the engine oil. The contact was advised not to start the vehicle, and to have it towed to the dealer. The vehicle was towed to the dealer where it was diagnosed with an oil pump failure. The contact was informed that the engine, oil pump, wet belt, and turbo needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The manufacturer advised the contact that the warranty had expired and to report the failure to the NHTSA Hotline. The failure mileage was approximately 48,176.

- North East, MD, USA

The contact's employer owns a 2018 Ford Ecosport. The contact stated that while his employee was driving at approximately 75 MPH, the oil pressure and check engine warning lights illuminated. The contact stated that the driver observed an abnormal sound coming from the engine compartment. The vehicle was steered to the side of the road and turned off. The vehicle was not able to be restarted. The vehicle was towed to a dealer where it was diagnosed and determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 35,000.

- Tucson, AZ, USA

The contact owns a 2018 Ford Ecosport. The contact stated that while her husband was driving at approximately 60-?"65 MPH, the vehicle lost motive power and stalled. There were no warning lights illuminated. The vehicle was towed to the local dealer, where it was diagnosed and determined that the engine needed to be replaced. The vehicle was repaired, but the failure recurred. Two days prior to the failure, the vehicle had received a routine oil change and maintenance service at the dealer. The contact stated that while driving at approximately 30 MPH, the vehicle stalled. The wrench symbol was displayed. The Ford pass indicated there was a power train failure. The oil was changed prior to the failure. The local dealer was not contacted, and the vehicle was not diagnosed or repaired. The manufacturer was contacted and stated there was no warranty coverage on the vehicle. No assistance was provided. The contact stated that the failure was related to NHTSA Action Number: PE23015 (Engine and Engine Cooling). The manufacturer was contacted. The failure mileage was 41, 000.

- Denver, CO, USA

I am writing to you as I have many concerns about my Ford EcoSport. As I commute to my job or drive to pick up errands, my car suddenly stops. I would make a complete stop and I forget to press the Start/Stop button to disable it from shutting off the engine. This has happened several times and I have taken in my car before and all of the Ford dealerships and service workers have no idea of what the problem is or why it is doing this so frequently. I try to start my car and for some reason, it is not starting properly. It continues to make the sounds of it possibly starting and then it shuts off completely. This is the only vehicle that I have to commute with and do my daily errands. I am very concerned about this vehicle and how it is not a reliable source for me to get from place to place. What if something happens then what" I am in search of another car, which is so sad because it is a 2018 year car, which should be able to hold up and last for another 10+ years. I am very concerned for others who are seeing the same problem as myself. I have a brand-new engine, oil parts, and battery. I have had several oil changes within the same month directly at Ford's service centers. I do not know what I should do next. I am an educator, I help many students with different exceptionalities. When parents need help, I am here for them and support them in any assistance that I can. I know I will always be there for my students. I want to know if YOU can be here for ME and the other 93 individuals who have made reports on our investment in having this troublesome car. What would you do if you had no answers to a looming problem without knowing the exact problem" I appreciate the time and consideration that this report can be made useful for anyone who can help in assisting us. Again, thank you very much. I am looking forward to hearing from you!

- Davenport, FL, USA

Driving down road way approx 35-40 mph, speedometer went up to 50mph, down to 30mph, engine was shaking and sounded like a lawn mower, then all the dash lights came on, oil pressure, change oil, check engine, ABS, all lights, car died and will not start.

- Waxahachie, TX, USA

I was driving on a trip when without any other warning my low oil pressure light came on and started dinging. I lost the ability to accelerate. Thankfully I was able to get off interstate without causing an accident. The next day I was told I needed a new engine. I have researched this engine and have discovered many other incidents of complete engine failure with these cars. Ford should recall these cars before someone does get killed

- Omaha , NE, USA

The contact owns a 2018 Ford Ecosport. The contact stated that while the vehicle was stopped, the vehicle made an abnormal noise. The check engine and low oil pressure warning lights were illuminated. The vehicle was diagnosed by an independent mechanic. The contact was informed that the wet belt was being circulated through the oil which caused a blockage resulting in the engine losing oil pressure. The vehicle had not been repaired. The manufacturer was made aware of the failure and advised the contact to call NHTSA Hotline for assistance. The failure mileage was approximately 62,000.

- Selma, AL, USA

My oil pump went out at 73,000 miles. With no oil flowing through the engine I have to replace the pump, turbo, and entire engine. My car was working fine in the morning but driving home was scary. My car could-??ve blown up on the tollway. On my way home October 22nd I got a -??low engine oil pressure-?? warning. No warning that morning and car was fine till after 5pm. I-??ve had two mechanics look at it and confirmed it was the oil pump that went out and was a problem ford production caused. My engine is on back order and I-??m stuck making payments on a car I don-??t have

- Carrollton, TX, USA

While driving the vehicle steering wheel began shaking and then an alarm went off stating "Engine Oil Pressure Low". I was able to pull over on a residential street and park the vehicle due to this happening and the vehicle losing engine power. I was lucky that I was not on the highway and was able to pull over and park the vehicle. I am having the vehicle towed back to my home and will have it taken to a repair facility on Friday. I did not have any prior notices from the vehicle until the incident happened today.

- Ypsilanti, MI, USA

While driving on the highway, low oil pressure indicator came on which led to loud noises from engine a few moments later. Which led to a loss of acceleration and power to engine, resulting in being towed. This risked mine and others lives on the highway. The problem is well known with an open class action lawsuit for similar problems with other same vehicles.

- Glen Burnie, MD, USA

The engine cracked internally, and coolant intrusion is what has been diagnosed by the dealership's service department. A brand new engine is required. I am more than happy to ask the dealer to keep the old engine for inspection, and I have attached photos provided to me from the diagnosis. In these photos, coolant can be seen dripping along the engine walls. There also appears to be a crack between two pistons. This is incredibly disheartening to see at only 38,996 miles. Thankfully, I was parked when the engine had an incredibly rough start and idle. With only three cylinders and two misfiring according to early code retrievals, this might have been nasty had it occurred during travel. It was giving very aggressive shakes before turning off entirely in park. Check engine lights occurred after the engine was failing to work properly, and it was showing piston misfiring codes for two cylinders. This may be a design flaw with the engine design, but I am worried the replacement will have the same issue in the future if a new design was not implemented to correct or amend these issues.

- San Jose, CA, USA

Urgent Complaint - Engine Failure Issue in 2018 Ford EcoSport I am writing to bring to your attention a critical safety concern regarding the engine failure in my 2018 Ford Eco Sport. This incident not only endangered the lives of my wife and daughter but also highlights a pervasive issue that appears to be affecting a significant number of vehicles. On 10/28/2023, my wife and daughter were driving on the freeway when the engine began to sputter and ultimately shut down. Simultaneously, an oil light illuminated, indicating a catastrophic engine failure was imminent. They narrowly managed to reach a safe location at the airport before the car completely ceased functioning. This situation posed a severe threat to their safety, especially considering the high-speed freeway conditions. Upon inspection by a certified Ford dealership, it was confirmed that the engine experienced a critical failure. This dealership also conveyed that such failures have been observed in numerous vehicles of the same make and model due to a belt-related issue. It is disconcerting to learn that Ford has introduced an updated engine design post-2018, which implies an acknowledgment of this inherent flaw. Regrettably, our vehicle is no longer under warranty, leaving us with the substantial financial burden of replacing the engine. It is deeply unjust that we, as consumers, should bear the expense for a systemic manufacturing defect that has affected countless individuals. I implore you to investigate this matter thoroughly and take appropriate action to rectify the situation. It is imperative that Ford assumes responsibility for the faulty engine in our 2018 model, as well as in all affected vehicles, by initiating a recall or offering financial assistance for repairs. I appreciate your prompt attention to this urgent matter and trust that you will prioritize the safety and well-being of consumers who have placed their trust in Ford's products.

- Antioch , CA, USA

On 11/03/2023 my low oil pressure light came on in my 2018 Ecosport and the motor shut down as I was driving home. There was a car directly behind me that had to hit their brakes as I had no power. Luckily, I was able to coast to the shoulder of the road. My car is currently at the Ford dealership and should be checked on 11/06/2023. I've had to go out of pocket for a rental.

- Belton, SC, USA

Driving and oil light came on suddenly pulled over asap then check engine light and battery light came on car quit working. Checked oil and was filled to line on dip stick. Tried restarting engine wouldn-??t start. Towed to repair shop engine seized up needs new engine.

- Clarksville, IN, USA

Never had a problem with car. Driving from Omaha to Austin tx and on the interstate outside of Ft Worth, oil pressure light came on and started dinging and I lost my ability accelerate. Thankfully was able to get off interstate safely. My car was towed and I was told by repair shop that I need a new engine. Ford knows that these engines are bad and refuses to recall the vehicle. I just want my voice to be heard!

- Omaha, NE, USA

I was traveling on the highway around 60-65 miles per hour, then on my infotainment system I got a notification that said "Low Oil Pressure" the car then started slowing down. Even though I was not needing an oil change, I kept driving looking for a place to see if there was someplace open to let me know what is wrong. Then after getting off an exit I drove about another mile before the car just gave out, would not turn on or anything. After getting my car towed at the Ford Dealership they told me that I was going to need a new engine, they said they found metal shavings in my oil from the engine. The way my safety (and the other passengers) was put at risk is by the car immediately slowing down on the highway without any other warning. They replaced the engine but it is the same old one, it is available for inspection.

- Maumee, OH, USA

The contact owns a 2018 Ford EcoSport. The contact stated that while her daughter was driving approximately 60 MPH, the check engine warning light illuminated, and the vehicle stalled. The vehicle was towed to the local dealer but was not diagnosed or repaired. The vehicle was taken to an independent mechanic, who stated that there were metal shavings in the pan, and that there was no oil in the engine. The manufacturer was not contacted. The failure mileage was approximately 65,000.

- Richmond, MO, USA