10.0

really awful
Crashes / Fires:
0 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
3,423 miles

About These NHTSA Complaints:

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problem #41

Feb 232024

EcoSport

  • miles
My vehicle is part of the recall 23S64/NHTSA 23V905. My vehicle became unusable as part of the recalled part failure in February 2024. I just received notification that the part will not be available until 2025. I have been in a rental car, Ford is paying for since February. I have tow fees and rental fees that have not been covered by Ford. I just want my vehicle back it has been 4 months and according to the newest recall from Ford the part will not be available until next year. This situation is being taken care of without charge but this is an unreasonable time for the repair to take place.

- Beloit, WI, USA

problem #40

Nov 302023

EcoSport

  • miles
While daughter was driving vehicle, the vehicle lost complete power. There is no drive power and almost put my daughter in an accident. We have taken the vehicle to where we purchased it from, and they advised it needed a new engine, after several months, we found out it was due to this engine recall on the ECO Sport and was told it had to be taken to a certified Ford dealer to handle the recall, since the recall superseded the warranty we purchased on the vehicle. It is now sitting at Bob Thomas Ford in Fort Wayne Indiana since February/March, and Ford is not taking responsibility for this. They only offered a rental vehicle on April 15th, which was 5 months into us not having the vehicle, because they have had nothing further on this recall and no parts. I have put in several claims with Ford asking for them to buy back the vehicle at what we owe, since we had to replace the car. Now, they are stating that parts are anticipated to be available 1st quarter of 2025. I am asking that Ford pay off the balance of the vehicle and buy it back. They cannot expect people to pay on a loan for a car when it is not drivable, for over a year.

- Roanoke, IN, USA

problem #39

Apr 102024

EcoSport

  • miles
Kept getting a message on the dash saying low oil pressure then the car just completely stopped on me and wouldn't start no longer

- Portland, OR, USA

problem #38

Apr 032024

EcoSport

  • miles
As a result of the aforementioned recall, my car stalled in March 2024. The letter I got from Ford stated, word for word, -??Ford has not issued instructions to stop driving your vehicle under this safety recall.-?? I feel they are responsible and should assist me with transportation. This has cause a huge hardship in my family.

- Quincy, FL, USA

problem #37

Feb 012024

EcoSport

  • miles
I received recall letter Feb 2024 regarding engine oil pump drive belt may fracture and may result in brake failure and risk of crash. I have not driven my car since Feb 2024. I do not want to crash and kill myself & other people on the road. I have called my dealership where I bought the car new in 2018 (Skalnek Ford) and they have no info on when parts will be in and I called Ford 866-436-7332 and all I get is a recording. This is a serious problem! I am upset that I can not drive my car & have no idea when repair will be done. What can you do to solve this problem with Ford? I am afraid to drive my car for fear of my brakes failing and causing a crash that may kill me and possibly other people. I hope I filled out this form correctly. I had to put a date on when "incident happened" to finish filling out this form. I did not have an "incident". I have not driven my car since I got recall letter Feb 2024. That is the date I put for my "incident". I am hoping you can help me with this problem I have with Ford. Thank you

- Oxford, MI, USA

problem #36

Apr 182024

EcoSport

  • miles
I purchased this car on [XXX] and the car ran good for two weeks. On [XXX] I drove the car from Fort Worth Tx to Houston which is roughly 290 miles. I got 30 mins to my destination and and the oil pressure light came on. I thought it was maybe because of the long drive so I pulled over at a Mcdonalds and let the car sit for about 15 mins. I turned the car back on and now both the oil pressure light and check engine light was on. I got back on the road but decided not to get back on the highway after about 5 mins of driving the car shut off at a light and would not cut back on. My family was stuck on side of the road for over 3 hours with the car in the middle of the street waiting for a tow truck. I had the car towed to my destination and called a mobile mechanic to come out the next morning to stated the timing chain or belt bad broken in the engine. I called the dealership and they were rude and would not allow me to speak to the owner. I called the bank and they said nothing could do. I called Ford and was informed of the recall but there was no parts available. I was told that the recall would not be fully in effect until the second quarter ; May or June. I am a [XXX] student working part time who saved up enough money for a down payment. Now I am on the hook for paying over $700 a month for insurance and a car I cannot drive. I am back to paying for daily ride shares. This was my first time buying a car and what a terrible experience it has been. I am stuck between ruining my credit or waiting on Ford to fix the problem. I filed a report to Ford and received a case #[XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Fort Worth, TX, USA

problem #35

Apr 192024

EcoSport

  • miles
Stop in the middle of the road, loss power while I-??m driving, suddenly stop !

- Palm Harbor , FL, USA

problem #34

Mar 252024

EcoSport

  • miles
I was driving to work then my vehicle said I had low oil pressure but I was on a main road couldn't stop then my vehicle just died on me and pulled to side of the road

- Elkhart, IN, USA

problem #33

Oct 082023

EcoSport

  • miles
In October 2023, my oil pump failed while on the freeway, resulting in total engine and turbo failure, severe emotional distress, and a substantial financial burden. I had to pay out of pocket to replace both components. In February 2024, the transmission failed on the freeway, increasing the financial burden already on my shoulders as Ford notified me they would not consider reimbursement for the money already spent on the engine and turbo replacement until 6-8 weeks after I file a report, and they will not allow me to file the reimbursement request until some point in April-June of this year. I drive for work and am now in an extremely difficult position due to the failure of multiple components resulting in serious mental, emotional, and financial duress. My safety was endangered in both cases as I was driving on the freeway in traffic. I do not believe a car less than 6 years old should have an engine, turbo, and transmission failure all just outside of the 5 year warranty within a few months of each other. I believe this violates the implied warranty of merchantability and presents a serious hazard for other owners of this make and model.

- Huntington Beach, CA, USA

problem #32

Nov 292023

EcoSport

  • miles
I was losing oil quickly. One Ford dealership said there was a leak in my engine. 2 other Ford dealerships couldn't find said leak. On [XXX] I was taking my car in for an oil change when about 8 miles out my brakes stopped working. Per Jennifer Wilkes at Ford this was the issue "Good afternoon, I had to submit a claim to replace the long block of the motor as well as the turbo assembly and the vacuum brake booster. They are all bad and need to be replaced. I submitted a claim today to Ford for the repairs with your extended warranty. I am holding for approval at this time Allan Vigil Ford Lincoln" Per this recall, I should not have been charged for this repair. This was all related to the recall and I was charged $200 after my warranty. Please refund me. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Jonesboro, GA, USA

problem #31

Jan 102022

EcoSport

  • miles
Tailgate door unlatches while driving making the door ajar warning light appear on dash. The door has flung open, while driving. But usually only Makes internal cabin lights turn on. Door opens. While driving. Potentially can cause things to fall out of car while driving, could cause a wreck with cars behind me. It has not been recreated on command, but has happened many times. Dealership has inspected multiple times but no solution or anything found.the door ajar warning light comes on when the door latch fails. Warning light only appears when the issue happens. This happens once a week at least for the last 2 years

- Pocatello, ID, USA

problem #30

Jun 132023

EcoSport

  • miles
First hill start/stop assist stopped working back around may. Then the car started stalling and acting funny. Then in June it said low engine oil pressure. Took it for oil change then the engine blew on my way home on the highway. Had to get the engine fixed.

- Katy, TX, USA

problem #29

Dec 222023

EcoSport

  • miles
Oil pump belt failed and caused engine to be bad, per independent service center. I have copy of the invoice, but it would not let me upload. Car drove like normal, then one day got in the car and "engine oil pressure low" message came on and the check engine light came on. Drove a couple blocks to get gas, car broke down on the way back from gas station (less than half a mile) all warning lights on dash came on and engine shut off. Towed to repair shop, estimated repair cost (engine ruined) is $6,419

- Bloomington, IN, USA

problem #28

Dec 112023

EcoSport

  • miles
The oil light kept coming on over the course of a couple weeks. We changed the oil, and it seem to be running better for a few hours. Then the car started beeping at the driver, the acceleration was effected. It was making clicking noises and lots of warning signs. The car would barely move forward and the driver had to pull off into a neighborhood. We then have the car towed to the Ford dealership where they told us us the engine would need to be replaced due to the timing belt fair and oil pressure issues.

- Dublin, OH, USA

problem #27

Dec 222023

EcoSport

  • miles
My car first came on with a check engine light at 53,000 miles. Got it coded that the car prompted and it was reading P015B which indicates bank 1 sensor 1 of O2 sensors experiencing a lean to rich response issue. I scheduled an appointment with a mechanic to have it looked at. It drove fine for 24 hours. The next day my car started to run rough and the oil light came on as well with an error message reporting low oil pressure. I recently got an oil change done a week prior. I did take the car back to where I got the oil change. The company did not find any issues with the oil change but proceeded to change it anyway again. They advised me at that point to not drive the car till diagnosed at a dealership. At this point I have had the car towed to a local dealership. I am told over the phone that it may be due to a know issue with my car of a bad oil pump and could risk blowing the engine. I am awaiting further diagnosis after the holidays.

- Concord, NC, USA

problem #26

Sep 212023

EcoSport

  • miles
The oil pump went out and ruined the motor. The low engine oil pressure alarm didn't go off until after the car quit. Had it towed to the dealership. They've had it for 2 months. Waiting on them to call for me to pick it up.

- Thomaston, GA, USA

problem #25

Nov 182023

EcoSport

  • miles
I have a 2018 Ford economy sport. I frequently took good care of this car. I changed the oil regularly. A out 3 weeks ago I was driving my car and the oil pressure light appeared on my car after I just got it fixed. Shortly thereafter the engine went out and left me stranded with no car. I had to come up with $7000 to replace install new engine. I tried to get warranty dept with Ford to fix my car the decl8ned over reasons that have nothing to do with the car engine going. I called the car dealership Matthew's Motors in Wilmington North Carolina and they offered no help. Prior to this fiasco one of my coils blew in the engine. I was stranded 3 days in Virginia. I replaced the coils put new sparkplugs and parts over 600 in repairs. The car ran good for a bit then 3 weeks later no car stranded. I only had the car for 2 and a half years and owe 18,000 on it still. No one wants to help me and I'm frustrated. I took care of the car. Can u please help

- Niagara Falls , NY, USA

problem #24

Dec 012023

EcoSport

  • miles
Car starting making noises while driving and the oil light came on and said "Low oil pressure" I was told it had to do with the oil pump

- Pine Bluff , AR, USA

problem #23

Nov 122023

EcoSport

  • miles
I bought my car brand new Ford ecosport. Car was running good until couple of weeks ago. My engine broke down in middle of high way 15 and 805 free way in California. Oil pressures which I tow the car to mechanic that night. The mechanic called me the next day and told me and said oil pump issues which led to break engine. I called and went to Ford dealer they won't work with me. My car is 74k miles which is they told is out warranty. My issue is the car has major mechanical issues. I didn't any warning signs before ford broke down. I would like to file complaint. So please let me know what I need to do. There is over 95 complaint with the same issue.

- San Diego, CA, USA

problem #22

Oct 222023

EcoSport

  • miles
My oil pump went out at 73,000 miles. With no oil flowing through the engine I have to replace the pump, turbo, and entire engine. My car was working fine in the morning but driving home was scary. My car could-??ve blown up on the tollway. On my way home October 22nd I got a -??low engine oil pressure-?? warning. No warning that morning and car was fine till after 5pm. I-??ve had two mechanics look at it and confirmed it was the oil pump that went out and was a problem ford production caused. My engine is on back order and I-??m stuck making payments on a car I don-??t have

- Carrollton, TX, USA

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