8.3
pretty bad- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 4,222 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
All lugs nuts needed to be replaced at my cost. Two piece lug nuts swelled and were potentially subject to failure.
- Milwaukee, WI, USA
I took my 2018 Ford Ecosport in for routine inspection, and the shop told me they had trouble getting my lug nuts off to rotate the tires. They suggested I get all the lug nuts replaced. My model has the rare option of the full size spare tire mounted on the back, with an included tire changing kit. The problem is the lug nuts that Ford has been using include caps that do not seal out debris and moisture, so the caps can swell, distort shape and size, and in turn the lug wrench I have will not be able to fit over the caps to remove the lug nuts. The whole reason I bought the vehicle with the full size spare was so that I would not be stranded anywhere. This flaw totally defeats that purpose. I took the vehicle to the dealer who refused to change out the lug nuts saying it was not a warranty issue, that exposure to moisture and debris is from normal use of the vehicle. This is a known issue with accumulating consumer complaints against Ford-€™s use of these lug nuts.
- Hanover, PA, USA
Purchased 4 new tires for my car only to be told that the lug nuts were all swollen and had to be replaced. from what I have read this is an ongoing problem with Ford and I don't feel it should be MY responsibility to pay for their mistakes. It also could have been a major problem had they broke loose while I was driving. This is unacceptable!
- Sinking Spring, PA, USA
Bridgestone ecopia EP422 plus 205/50R17 sidewall blowout issues (2 occurrences) on 3/1/2019 (17,428 mileage), hit pot hole and front passenger tire immediately started losing pressure until flat. No spare and tire sealant (oem) did not seal sidewall hole. Had Ecosport towed to local Ford dealership (marshall Ford, O'fallon, mo) and tire was replaced by another brand (Michelin no Bridgestone tire available) at my cost. Bad ecopia tire left at dealership. Incidentally, tires were rotated on 3/6/2019 and replacement tire was moved to the back axle. On 4/2/2019 (21,108 mileage), hit curb (not very hard) while turning in a parking lot (low speed) and front passenger tire immediately started losing pressure (another Bridgestone ecopia) from sidewall hole. Jacked up car, took wheel & tire to an ntb, and had the tire replaced with another brand my cost. This time, I retained the bad ecopia tire with a hole in the sidewall.
- Lake Saint Louis, MO, USA
- Macks Creek, MO, USA