5.5

fairly significant
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
16,111 miles

About These NHTSA Complaints:

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problem #9

Jul 272024

EcoSport

  • miles
Unknown While i was driving on the highway my car stopped in the middle and a load noise was coming low engine oil pressure i got the car home safe since it was Saturday the dealership was closed i Was with my elderly mom in the car at the time i had to wait Monday morning i called ford and was told to Tow it or bring it in couldn-??t drive it so i had it towed I towed the car to a ford dealership and paid out of pocket for the tow the service rep at ford service rep Santiago try to assist me i was advise to contact Ford Customer service program which i did and spoke to 4 different reps and a supervisor requested a manager i was hung up 3 times i don-??t mind my car takes time to be worked on but i don-??t have a car to drive to work or take my elderly mother that-??s really sick to her appointments. I just purchased this car late November 2023 i haven-??t had the car for only 8 month has 55,000 miles when purchase it still paying for the loan and insurance and now without this i don-??t have a car it can take 5-7 Bds for the issue to be inspected i can-??t wait that long i contacted ford and i was told there-??s nothing they can do for me at the moment and i would have to wait. This is so frustrating and annoying and disrespectful and disgusting that i am not getting anyway.

- Kissimmee , FL, USA

problem #8

Apr 022024

EcoSport

  • miles
On April 2nd, my cars dash said -??low oil engine pressure-?? with a severe dinging noise. I got an oil change and they said to take it to a mechanic, my local mechanic said the oil pump belt drive was at a loss of pressure, resulting in damage to my engine and oil pump. On 4/2/24 My local mechanic refused to fix it due to the recall and said that it should be fixed at Fords expense. On 4/14/24 I got my car towed to the Ford Dealer with my AAA membership, by the next day 4/15 I talked with service and we did not agree to a diagnosis because I knew parts would be out regardless of the diagnosis due to the Letter I received. The dealership was insisting on a diagnosis but I could not afford it out of pocket and Ford agreed that regardless of what the diagnosis said, parts for the low oil engine pressure are not available and could not be expedited because my vehicle doesn-??t run. They said my car could only sit for two weeks at the dealership since it is not actively seeking parts. They are looking for me to pay out-of-pocket until the program becomes available when the second part of the issue for recall is noticed. Ford issued a recall but said parts wouldn-??t be available until approximately August/24 or possibly later. Ford has not offered me any solution to this matter and they are not taking accountability for putting a defective product on the road. I have seen over 136k Ford Ecosport models 2018-2022 have been reporting this issue. My car is unsafe to drive.

- Lakeport, CA, USA

problem #7

Apr 092022

EcoSport

  • 0 miles
The contact owns a 2019 Ford EcoSport. The contact stated that while driving at 45 MPH, the vehicle jerked and stalled. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed that an unstated wiring needed to be replaced. The vehicle was repaired. The manufacturer was contacted, but no assistance was provided. The contact stated that the failure was related to NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The failure mileage was unknown.

- Newcastle, ME, USA

problem #6

May 112023

EcoSport

  • miles
I was driving down the highway and lost complete power. Luckily was able to pull on shoulder before being hit by other vehicles on the road. Ecosport would no longer power on. Had towed and learned that the timing belt had failed due to lack of oil pressure. According to ford, the only way to fix the issue was by replacing the entire motor which took over 3 months to repair. The new motor sounds terrible and scares me every day now. I-??m just waiting for a repeat.

- Holts Summit, MO, USA

problem #5

Oct 312023

EcoSport

  • 124,000 miles
After a few near death experiences and being stranded several times, my 2019 Ford EcoSport has had a new Sync 3 system, EVAP, and 2 -??new-?? engines. And it-??s still not functioning properly. (Was shooting out black smoke, jerking, stalling, screen blackout.) Jerking and the screen blacks out. But according to Ford, it-??s ok to drive. Might be the transmission -after a complete diagnostic test and test drive. The car cuts off (not from the start/stop feature).

- Killeen, TX, USA

problem #4

Jul 282023

EcoSport 3-cyl

  • miles
My cars low engine oil light came on suddenly and then the engine started making noises. Full on oil and not leaking. Mechanic says it-??s an internal issue and will be $5600 to repair. I already have an electrical issue with the A-pin that Ford said was $3000. It never got repaired because they never contacted me saying the part was in. The engine issue has a recall for the year make and model of my car but my car was built 7 days after the cut off. That date needs to be changed to include my car since it-??s the same exact issue according to the mechanic.

- Williamsburg, OH, USA

problem #3

Sep 202022

EcoSport

  • miles
It began with having issues with power window sometimes not going up or down, then I started to have problems with the compass on the car always pointing north, then the car lost access to bluetooth and the sync 3 system refused to update. From there the issue with the radio not coming on started and was advised to do master reset, soft reset, then hard reset. Did this multiple times and now the display no longer comes on at all. I have lost the ability of my rear camera, cannot use USB ports and 12v. I have no access to radio, bluetooth, carplay of any kind, went to the dealer about it and they said the APIM module is bad and it will cost around $4,000 to replace. That is ridiculous. This car has been nothing but trouble since about 2 weeks after the warranty expired. I cannot afford to get the thing repaired and am too underwater on the loan to trade it in for a new car. I will never buy a ford again and I've been buying cars from ford for 13 years. This issue needs to have a recall because I have read thousands of reviews about this same issue.

- Van Buren, AR, USA

problem #2

Jul 232022

EcoSport

  • miles
Since I leased this car, I-??ve had three transmission replacements, a full wiring harness replacement, numerous electrical issues with the display, and now can-??t drive it due to engine low oil pressure. This car is nothing but a nightmare.

- Strongsville , OH, USA

problem #1

Jan 082020

EcoSport

  • 21,000 miles
I was a stop light and the vehicle suddenly shut off and would not let me restart it. After awhile and a few warning systems the vehicle finally turned over. After that the engine light came on and the vehicle started to run a diagnostics which I was unable to see. As I begin to drive again the vehicle stability control cuts off and causes me to temporarily lose control of the vehicle. As I'm regaining control of the vehicle the traction control takes over again and helps me out. I'm not sure as to what happened to my vehicle still waiting for the dealer to get back to me. But whatever it was it wasn't safe and put me in a dangerous spot during rush hour traffic

- Albuquerque, NM, USA