7.9

pretty bad
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
5,391 miles

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« Read the previous 20 complaints

problem #3

Apr 032023

EcoSport

  • miles
My vehicle suddenly lost power while I was on the interstate in the middle of heavy traffic. The message on the screen said low oil pressure. I managed to get out of traffic and exited the highway as soon as I could. I managed to get back to town before the vehicle stopped. I had to have it towed to my house and then to the dealer to look at it. Fortunately I was not injured but I could very easily have been. The dealership claims to have done an analysis on the vehicle and says the motor needs to be replaced. However, they have yet to give me a printed report that states what is wrong. I have been told there is a defect that allows oil to saturate the motor and that is why it died. My vehicle only has 55,465.4 miles on it and this should not have happened. The fact that there are so many other people that I have talked to and there are many reports on the internet from others who have had to replace motors that are so expensive because there is apparently no way to fix the defect other than replacing the entire motor. Every time I talk to the dealership they keep raising the cost of the repair and they also tried to give me a copy of someone else's repair and told me it was the same as mine, but they can't seem to locate the analysis that they said they did on mine. They did tell me at one point that they have had a lot of vehicles like mine with this same problem. I have not had the vehicle repaired because I can not afford it and I keep getting different stories from the dealer. I also contacted Ford Motor Company about the car but they will not return my call.

- Jonesboro, AR, USA

problem #2

Sep 292023

EcoSport

  • miles
While driving on the freeway going roughly 68mph, a maintenance notice came on my dash stating -??Engine oil pressure low-??. Prior to this, the car ran fine and there were no lights on the dash. Soon after the oil light came on (despite the oil being changed less than a month prior), followed by the maintenance light. At this point the car began to stop accelerating, causing my speed to drop to between 48mph and the low 50s in the fast lane, and cars were having to swerve around my vehicle. It began to shudder and the check engine light turned on. I unfortunately was not in a safe place to pull over, and had to maneuver across the freeway at night going roughly 48mph still an hour away from home. When I looked up what this maintenance light was caused by, my search resulted in a faulty engine oil pump that may cause engine failure. Please understand, I have only had this car for 8 months and it has LESS than 60K miles on it. The car had been well maintained and had a recent oil change as standard.

- Rodeo, CA, USA

problem #1

Jul 152021

EcoSport

  • miles
I am a new owner within the first year of purchase from Enterprise Car Sales. In the last two -three months when I am driving I smell gasoline inside the car which eventually go's away after 10 -15 minutes. I notice these events when my SUV runs over a pot hole, when accelerating downhill on the freeway and when driving for a extended time with my remote control for speed on. My SUV is available for inspection. Although, nothing has occurred I believe this issue is a safety concern to myself and the public if it is verified to be some sort of gasoline leak. I have recently reported engine and heating/air conditioning concerns to my service dealership within the last 3 months. They have been unable to inspect my SUV due to excessive back-up in service scheduling appointments. There have been no prior symptoms.

- Stockbridge, GA, USA