For the past 3 weeks my check engine light would appear then disappear. On 01-09-25 I scheduled with a in town loco mechanic shop. Gave him my worries about how my check engine light sometimes comes on. I was advised to take my vehicle to the Ford dealership because they could not replace the sensors I needed, only Ford can"? I picked up my car and the check engine light was not on. Today [XXX] in the morning check engine light is on. Once I put the gear in drive my vehicle was struggling for speed. It struggled so much that it made me a bit nervous that I returned home right away. So-??-??I decided to do a little research on my vehicle. It has low mileage. Oh boy. I didn-??t know Ford had some recalls. I plan on requesting an inspection from the manufacturer. I was never informed or notified of any specific needs to be repaired as part of a recall?? I hope this makes sense?" INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Corpus Christi, TX, USA

I was on the highway when my car started to light up on the dashboard and the car started to slow down and wouldn-??t move. Took it to ford and they had to replace the whole engine but now even after the replacement the car is slow, doesn-??t heat up and shakes.

- Baltimore, MD, USA

The catalytic converter had to be replaced twice due to a cracked in it and the exhaust fumes keep coming into the vehicle-??s cabin through the A/C. Transmission keeps having problems also.

- Morgantown , WV, USA

There were no warning lamps, messages or other symptoms of the problem prior to the failure. I found out about the recall when I was researching how to operate my vehicle. I made an appointment to have the recall repair made on April 5, 2024. On April 8. 2024, the dealer called back the Service Manager stated, "They aren't processing the recalls unless the vehicle is on the side of the road." I called several other dealers and they stated they also would not repair the vehicle. On [XXX], the engine oil pump drive belt tensioner arm fractured and separated from the tensioner backing plate. The oil pump drive belt lost teeth and the car lost engine oil pressure. There was a loss of motive power and a loss of mechanical vacuum pump the vehicle lost all power and shut down. I was sitting at a light in the middle of the street at 11:30 PM. The vehicle could have shut down on the highway. I had just exited the highway, it was late at night and dark. Someone could have run into the back of my vehicle. I had the vehicle towed to Planet Ford in Spring, TX. After negotiating with them they worked on the engine but the car would not start. Then they said it needed a new battery and once installed the vehicle still did not run properly. They stated I needed to pay for a diagnostic because transmission lights are coming on. I refused because the damage was 100% caused by Ford's irresponsibility and neglect. The Recall stated repairs were supposed to be made at no charge. Planet Ford is now saying they have to put in a request to the Ford Corporation to ask if Ford will assist me with the cost of repairs. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Houston, TX, USA

On Tuesday, [XXX] I could have been killed on the highway due to the recall from Ford. I-??m thankful I am alive today. I was driving when my engine oil pressure light came on, my speed slowed down, my car was rumbling, my engine locked up and I had to weave through traffic to pull over on the side of the road. I had to spend money to have it towed to a mechanic. The mechanic told me it was most likely caused by the recall. I had it towed to Ford in Crestview, FL. Ford said they are also pretty sure it was due to the recall. Ford Crestview told me it could take WEEKS to diagnose, and then I would have to have a whole new engine/parts in which Ford won-??t have until 2025. My car will be sitting at Ford for MONTHS. Ford does not care. They don-??t care I almost died. I now do not feel safe in this vehicle. I get married on the [XXX], and I have a honey moon after. I depend on this vehicle for my job, etc. i am my dads caretaker who has cancer, and we had to skip his doctor appointment because my car was not available. His WHEELCHAIR fits in my car. Ford won-??t give me a loaner vehicle until they diagnose it, and Ford Crestview informed me that they don-??t even know if they will have a loaner vehicle. So what happens now" Cancel the wedding? Cancel the honeymoon? Keep canceling my dads doctor appointments and he will just pass away" Please help expedite this. Why would the dealership even diagnose it, when they technically have until 2025 when parts come in. Ford is not handling this well for over 100,000 people. This is for the OIL PUMP RECALL that almost made me lose my life. Someone take this seriously. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Niceville, FL, USA

The contact's mother owns a 2020 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that while her mother was driving 70 MPH, the vehicle started jolting. Additionally, the brake pedal was depressed, but the vehicle failed to respond and stalled. The check engine warning light, the low oil pressure warning light, and several other unknown warning lights were illuminated. The driver was unable to pull to the side of the road. The highway patrol assisted the contact's mother until the vehicle was towed to the dealer. The dealer diagnosed that the oil pump drive belt tensioner arm was fractured and there were metal shavings in the oil. Additionally, the dealer diagnosed that the loss of oil pump pressure had caused engine failure. The dealer determined that the engine and the turbo needed to be replaced. The vehicle was temporarily repaired. Additionally, the contact stated that the check engine warning light was illuminated several times three days after the repair. The vehicle was taken to the dealer, where it was determined that the transmission fluid was low. The dealer replaced the transmission fluid several times; however, the failure persisted. The dealer diagnosed that the transmission front gear box had failed and needed to be replaced. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure, but no assistance was provided. The failure mileage was 64,150. VIN tool confirms parts not available.

- Jefferson, OH, USA

Car had known recall and dealership was notified prior to this happening and I was advised that I was fine. Few months later, oil pump failed and seized engine while merging onto I40 with my 2 children in the backseat. Crash had almost happened but I was able to safely stop the vehicle and remove my kids from the smoking car. Small grass fire started under the car as the oil flooded from underneath my car but self estinguished. My car has been at the dealership for almost a month and they plan to put the same recalled part back into my car until remedy is available in November 2025. Front driver airbag also has a recall that it may not deploy if vehicle crashes which vehicle is already at risk for. There was no warning signs or symptoms.

- Seminole, OK, USA

Powertrain failure, low oil pressure light came on, occurred while driving 70 mph on freeway with moderate traffic my car suddenly decelerated to 35-40 mph with a semi truck behind me almost slamming into me and I couldn-??t get the car to accelerate to get the the side of road to safety. Loud engine noise now when car is on, not able to accelerate past 30-40 mph. I feel it is not drivable. All dealerships I call tell me these parts have not been made available yet through the recalls received recall letter 3/29/24 from ford notifying that we would hear when we could schedule service to address this recall. This was first I was notified of this issue and my car had this incident on 4/16/24. Ford dealerships refuse to give me a loaner or fix my car until ford provides the parts. They state they all have 4-5 forced ecosports already waiting to be serviced with same issue

- Butler , OH, USA

I haven't had any problems yet. Ford has known about this for awhile. If and when we have problems my wife and I don't have the funds to thousands to fix it plus still paying a payment on it. We are [XXX] and [XXX]. I want it fixed or they can buy it back. There is no sense in this. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Albion, IN, USA

On December 07 2023 while driving off the interstate my vehicle abruptly stopped. It wouldn't accelerate at all and came out of no where. I had my kids in the car but thankfully I was close enough to their school that I was able to pull over and call a tow to take it to a dealership. That same day a service warning came up on the app that I did not see until after my car stalled on me saying there was a "Service Engine Soon Warning" On the app it stated: "The Engine Control system has detected that one of the engines internal components is not responding as expected. This can be caused by improper engine oil pressure or improperly operating engine timing components. The Engine Start/Stop feature (if equipped) may be disabled when this fault is present." The next step was: "Have your vehicle checked by an authorized dealer as soon as possible." It was 830 at night at this point I was not in the position to have it checked at this time but again it was towed to the dealership. At this time there had been ZERO recalls on this vehicle and I am diligent about getting my service done on it. Also I had no reason until this day to look up any issues with this vehicle but when I did I was furious to see that since September 2023 Ford has been made aware of this ongoing issue and had not issues a recall on my or other's vehicles. I am well within my 60K Powertrain warranty thankfully unlike others and my engine was replaced. I picked up my vehicle after repairs on January 03 2024. 1 Month later AGAIN while driving with my children in the car trying to get home in a snow storm my vehicle completely stopped and this time it would not budge. I could not safely get to the side of the road. I could not go in neutral it did nothing. Again it has been towed. Again the engine "has to be replaced" again the same issue is happening and it wasn't until February 23rd did I finally receive an advance notice. I am furious at the lack of safety for myself and my children in this car.

- Colorado Springs , CO, USA

[XXX] while I was driving the low oil pressure warning came on. The car lost power, made terrible loud noise. I parked. The car was towed. It-??s been sitting at James Ford Service, 100 Seymour St, Half Moon Bay, CA 94019 undriveable awaiting repair. It needs an engine which is not available. 7 months they have been telling me the parts are on backorder with no etd. My safety and others safety was at risk because the vehicle lost power along with braking power when the oil pump failed. FORD had known about this problem for quite some time. I am paying my car payment, insurance, DMV, car rental expenses and no car of my own to drive. I have cancer and had major surgery in November and now have weekly chemotherapy and other doctor appointments that I struggle to have transportation to get to! They have NOT been able to repair my car and they are still lying about the parts. I cannot go on like this and they need to compensate me immediately. The recall of January 4, 2024 further allows them to have more time to lie about the issue with these vehicles. They have known and haven-??t been forthcoming whatsoever. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Montara , CA, USA

The contact owns a 2020 Ford EcoSport. The contact stated that upon placing the vehicle in reverse(R), there was an abnormal scraping sound coming from the vehicle. There was no warning light illuminated. The vehicle was taken to a dealer where the failure was acknowledged; however, the dealer could not determine the cause of the failure. The manufacturer was notified of the failure and informed the contact that there were no recalls on the vehicle related to the failure. The vehicle was not repaired. The failure mileage was approximately 23.

- Fortson, GA, USA

Low oil pressure light came on out of nowhere. Had it towed and they said the oil pump belt tensioner belt was damaged. Destroyed my entire engine. Had 72,000 miles. Ford is saying they won-??t pay because they don-??t know how to fix it. It is the recall issue that ford released. I need help

- Seymour, IN, USA

I was driving on Interstate 10 between Casa Grande and Tucson at around 81 mph, and pushed on the accelerator a bit more to get in front of a car when the warning indicator turned on. It said "Low Engine Oil Pressure". Immediately the car lost all acceleration while I was in the left lane. I had to immediately turn on my hazard lights and get to the right lane, while slowly losing speed. I did not feel safe pulling onto the shoulder and there was an exit about a mile away from where it all started so we essentially were cruising, losing speed, to the exit. We pulled into a gas station parking lot while we figured what was going on. This happened while I was driving in the left lane of a 3 lane interstate with a speed limit of 75mph. I believe that our safety was put into risk because of the nature of the location where it happened and how everyone else was going over 75mph while we were trying to get off the freeway safely. After many tows and having to go back to phoenix, we took it to Chapman Ford in Scottsdale. The oil pump belt snapped, causing the engine to run without oil, and damaging the engine to the point where the dealership says it needs to be replaced. The engine sounds different now and there is rattling present. The Service department quotes the replacement at over $7,000 and the car is just outside the powertrain warranty. No support from Ford Corporate as of now when this is being typed. We do not have the money to get the engine replaced at the moment without having to get a loan. There were no warning lights on prior to this happening, and the car has been maintained well. No symptoms either. The problem has been confirmed by the dealer due to the fact that they are recommending an engine replacement. The car is currently at the dealership in Scottsdale. **** Form is not letting me upload files, I am willing to upload some files to help yall with this****

- Manawa, WI, USA

Driving around town and the low oil pressure warning come on the dash and the vehicle had loss of power. The vehicle was parked the oil was full and oil changed was done 2 weeks earlier. No the vehicle sounds load.

- Orange, TX, USA

Oil Pressure loss, possible belt failure.

- North East, PA, USA

Lost power to my car. Took it to get look at and they told me oil pump pressure belt quit working and caused major engine problems. It tore up the engine as well as the turbo and now I need awhole new engine. I am now paying for a car that I can't drive. Ford told me they can't help me because my warranty just ran out.

- Hillsboro, MO, USA

Oil pump failed causing engine to seize

- Port Huron, MI, USA

I purchased this vehicle in 2020 and for the first 55,000 miles the car was great and after that it became a nightmar. I was driving one day and and lost power and the car would not accelerate properly I took the car to my dealership and after them having it they said the turbo charger had malfunctioned. The dealer fixed it after paying a $100 deductible. A month or so goes by and the car lost power and the engine was knocking. I called the dealer once again and they came and picked it up. A few days went by and the dealer called and said that the oil pump had failed causing the engine to blow. They said they were going to replace the engine and after several days they called and said my car was finished. I went and picked it up. Since then the car has been back in the shop twice because the wrench light kept coming on and having the same powertrain issues. The second time was just in the past few days to be exact Dec,02,2023 the same problem the wrench light hesitation and no acceleration when hitting the gas pedal the dealership once again told me to bring it in. Today Dec,05 I was told to come In about my car and they informed me the battery and the brake linings were the cause of the wrench light. Doing my own research the wrench light is a sign of powertrain issues. The dealership tells me what they want to tell me because I feel like they are tired of dealing with this issue and it's very disheartening to me because this is my only mode of transportation.

- Pittsville, MD, USA

I was driving to work and a flashing light came on that said low oil pressure. the car then lost it's power and started to lag down. The cars behind me started breaking and almost hit the back of my car. I finally pulled over on the side of the road. My car is not that old. It should not be having this issue.

- New Edinburg, AR, USA