9.8

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
333 miles

About These NHTSA Complaints:

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problem #6

Jul 312023

EcoSport

  • miles
While driving on July 31, 2023 the low oil pressure lamp appeared, loud knocking sound and loss of power occurred. I immediately pulled over, parked, and had car towed to Colma Ford, Colma, CA. The next day they left a vm saying they'll get back to me throughout the week. It probably needs an engine. This was without diagnostics. I then towed it to a reputable shop who also said it needs an engine but they don't want to do the repairs due to this engine having so many problems and the parts not being readily available. Next I towed it to James Ford, Half Moon Bay, CA where they performed diagnostics and confirmed it needs an engine. The engines, however, are on backorder with no estimation of availability. The car remains there at this time. I've had to rent a car the entire time. I bought the car in March 2023 as certified preowned with 58978 miles from Enterprise Car Sales, Redwood City, CA with a 1yr/12000 mile warranty. When breakdown occurred I had 68498 miles so it is under warranty, repairs approved, but parts not available.

- Montara, CA, USA

problem #5

Apr 152023

EcoSport

  • miles
The engine started knocking while my wife was driving to school. She pulled over I drove to meet her and sent her on to school in my car. I had the car towed to Stivers Ford in Birmingham. They ultimately had to replace the engine due to I think oil pump sudden failure. The date I put as date car failed is approximate.

- Birmingham, AL, USA

problem #4

Jul 102023

EcoSport

  • miles
Car is incessantly jumping/jerking when switch gears. The symptom is so bad it is comparable to hitting a speed bump without slowing down. Sometimes it jumps forward and seems as though you can't stop it. It happens when backing out of the driveway, putting the car in drive from reverse, putting the car in drive from park, putting the car in reverse from park, accelerating after stopping at a stop sign or a light, and more. Dealership the vehicle was purchased from has tried to fix the problem approximately 5 times. Car was at the dealership from July '22 to October '22 and problem still was not fixed. Another Ford certified dealer tried to fix it with no success.

- Barboursville, WV, USA

problem #3

Aug 082022

EcoSport

  • miles
Hill start failure

- Bloomington , IN, USA

problem #2

Jun 272021

EcoSport

  • miles
Car was parked in the driveway and back windshield shattered out of no where. We were outside when we heard the explosion as it happened.

- Houston , TX, USA

problem #1

Apr 152021

EcoSport

  • 2,000 miles
For some reason screen on my entertainment center on Ecosport goes black. So far I had two software updates and one screen replacement but the problem still appears. I am so pissed off with this that my dealer is not able to fix this problem. For some reason screen on my entertainment center on Ecosport goes black. So far I have had two software updates and one screen replacement but the problem still appears. I am so pissed off with this that my dealer is not able to fix this problem always this problem appears when I turn the gear from parking to drive or drive to parking obviously when I switched the gears, never when I driving so far on 1/7/21, 1/20/21, 2/12/21, 4/15/21

- Nutley, NJ, USA