I have my car in the shop getting brake booster replaced at $900, Ford has a customer satisfaction program 13N02 that covers newer cars. Looking on-line this issue is prevalent and I believe this should be looked at as a recall, no brakes. Although nearly complete loss of brakes only happened recently I believe this issue may have been building for years. I always noticed other vehicles had (to me) much touchier brakes. I now believe that the other vehicles weren't touchier, it was my car that had low braking. From what I have been reading it seems that this should have been a recall issue years ago but yet it's another cover up by a car manufacturer.

- Havre De Grace, MD, USA

My brakes act like they are stuck a local mechanic told me it was my brake booster I tried to come to a complete stop and they would not work I almost had an accident because of the issue.

- Lakeland, FL, USA

Brake booster leakage, on the highway the brakes actually was so hard to depress when coming up upon a vehicle at the light I had to pump the brakes to get it too stop, ,,,,,so finally the brakes grabbed stopping the vehicle in a sudden stop. The brake padel went to the floor making a whispering sound.

- Louisville, KY, USA

While driving on a straight roadway, I applied the brakes to come to a stop and had to apply extreme pressure to get the vehicle to slow down and come to a dead stop. My 105 lb. Daughter could not have stopped this vehicle in time and would have crashed. I drove slowly to my repair shop, where the mechanic checked the brakes and advised me that the power brake booster had failed and needed to be replaced. He advised me to report this serious and possibly deadly problem to Ford and the federal safety board.

- Venice, FL, USA

I have a 2007 Ford Edge sel I just bought a couple of months ago and now I have 2 different recalls on plus a brake booster issues with 2 sensors. I was told by my mechanic to make a complaint because there is a lot of Ford Edges with this problem. I have no brakes to stop due to this issue and all three have to be replaced. Thank you, [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Bloomfield, KY, USA

I have a 2007 Ford Edge sel. Recently put brand new brakes and rotors all the way around my vehicle. Before I replaced the brakes, I notice the sound of air and the brake pedal was hard. Took it to the shop and they said it was the brake booster.

- Rockville, MD, USA

The contact owns a 2007 Ford Edge. While driving approximately 25 mph, the brake pedal was depressed and traveled to the floorboard. The contact mentioned that the brake pedal was vibrating and there was a delay to stop the vehicle. The vehicle was not taken to a dealer. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 177,000.

- Midland, MI, USA

Brake booster is failing. I am experiencing poor braking, and hissing noise when I depress brake. There is a customer satisfaction program 13N02 but my VIN does not appear to be part of the program. Looking at various forums, this appears to be a major issue with several years of Ford Edge vehicles impacted. I am requesting that NHTSA look into the matter.

- Hamilton, OH, USA

Brakes power booster, power booster failing and exhibiting the same problems as later model Ford Edges, that have been recalled...customer satisfaction program 13N02.

- Dolton, IL, USA

The contact owns a 2007 Ford Edge. While driving various speeds and depressing the brake pedal, the contact had to apply excessive force to the brake pedal to stop the vehicle. In addition, the contact stated that there was a noise coming from the hydraulic brakes. There were no warning indicators illuminated. The failure occurred each time the vehicle was driven. The vehicle was taken to an independent mechanic where it was diagnosed that it could be a valve or a brake booster failure. The vehicle was not repaired. The dealer (chapman Ford, 9371 roosevelt blvd, philadelphia, pa 19114, phone number: (215) 698-7000) stated that there would be a diagnostic fee. The vehicle was not repaired. The manufacturer was contacted and stated that there was no recall. The approximate failure mileage was 65,000.

- Philadelphia, PA, USA

A hissing sound when brakes were press done when spongy. Then got extremely hard to press. Still makes hissing or air sound diaphragm and brake booster I've been told. Ford covers some models for this problem but not mine and this is very dangerous

- Carlsbad, CA, USA

My 2007 Ford Edge is having the same brake issues as described in the Ford customer satisfaction program 13N02 brake booster issue for Ford Edge 2011-2013. Why isnt this expanded. This is a serious issue. I almost couldnt stop my car twice today! twice! its so scary to be pressing down on it and nothing happening. It has a hissing sound as well. This needs to be recalled! I was driving with my kids at 20 miles an hour, thank goodness it wasnt faster!

- Boise, ID, USA

Brakes are extremely hard to press, I'm basically having to stand up on them. Then the car still moves forward a little. I cannot let up off the brake at all at a stoplight because the car begins to roll.

- Fuquay Varina, NC, USA

Brake booster recall- I barely had this truck a year, and the brakes are giving me major problems. When I press the pedal. Its hard, and I have to almost stand up on it to stop the vehicle. I've had the pads and rotors replaced, and that's not the problem. I started doing research and found out that there is an issue with the brake booster.

- Fuquay Varina, NC, USA

Brake booster: Heard hissing sound upon braking. Was stopped at a stop sign, then brakes began to fail and car started to move again. Had to press harder on the brake to get the car to stop. This happened two days in a row. Dealer diagnosed the problem. This is a 2007 Ford Edge SE AWD that I purchased in 2009. I replaced the brake booster in 2010 and now again in 2017 it has failed again. I want Ford Motor Company to recall this vehicle for this reason. I want my money back for the first replacement and want them to cover the current replacement. This issue is very dangerous as I could've gotten into two car accidents. Something needs to be done!!!

- Buffalo, NY, USA

My brake booster system is failing. I have replaced every other brake component with oem equipment and no change. My vehicle is very unsafe to drive as the brake pedal is as solid as a rock and has the feeling of "sliding on ice" year round. This problem has progressed dramatically and quickly. A very loud hissing as if air is leaking by the brake pedal occurs when braking. ABS lights do not come on and nothing else is affected safety wise. Vehicle simply braked poorly and feels like it will not stop. Ford has created a "customer satisfaction program" for my exact issue but will not apply their warranty/recall help to my vehicle due to the year (2007). They said if it was a 2010 or newer they would take care of it. Im having the exact same issue with the same parts consumers have with the 2010 models and newer. Its ridiculous that Ford can exclude me from something they are accepting fault for. This is customer satisfaction at its worst. I want Ford to fix my brake booster and system components as needed to safely brake on public roads.

- Wayland, MI, USA

No known brake issue before and car was recently given a major service check. No brake issues were found during that check. Vehicle was in motion when noticed hissing sound and brake foot pedal going to the floor when applying breaks. Went in first in April and brake booster system was replaced. Recall was newer model Edges so we had to pay out of pocket. Went back in less than 90 days later in July because brakes were not filling right again. Master cylinder leak was found. Was not found the first time so the service department gave us a manager discount. Brake booster bleed and master cylinder leak. Replaced brake booster system ($961.38) and master cylinder ($290.23). I feel that the break booster system and connection to master cylinder should be part of recall for this model Edge. Since brake issues were not found in an earlier master service (I can send that invoice as well), I think the brake system was bound to fail as I have read in the recall for newer models.

- Riverside, CA, USA

I have a 2007 Ford Edge sel plus that is in for a brake booster replacement and Ford will not cover the repair even though their is a extended warranty offered to newer cars 2010 and above. The part number for 2007 and a 2010 is the same so the part is bad on both vehicles. On my vehicle we lost partial braking and it almost caused an accident on a major highway. I called for with no help they refuse to cover the part or labor. The extended warranty Ford issued is 13no2 but they will only honor for 2010 or newer even though the part is the same 2010-2012.

- Hatboro, PA, USA

Tear in brake booster diaphragm. Covered in many other Ford Edge models of the same year, but for some reason not mine. However, Ford does not seem able to provide me an explanation as to why not my car specifically. Was driving and when brakes were applied, they felt like a rock...then went to feeling super soft, with a hissing sound every time they were applied. Brakes alternated between feeling rock hard to super soft with hissing and I was almost unable to brake several times. Very scary and dangerous. When car was parked (not moving), but turned on and brake applied, there was a loud squeal sound each time.

- Hampton, VA, USA

Very hesitant to pick up speed at times, but more importantly on 2 occasions out side of a week, I was not able to stop, my break pedal would do anything, it wouldn't go down for me to stop, the 1st time I was driving and tried to stop at a stop sign and couldnt stop the second time was on a busy hwy and I almost hit a car at a stop light, because my breaks didnt work.. and yes I have had my breaks and rotors replaced thinking that was the problem but obviously it wasnt, I talked to a mechanic at the Ford dealer and my personal mechanic and both have told me they have had lots of complaints regarding the same thing. Now I have to ask a friend to ride me back and forth to work, because I am afraid to use my car in fear of killing myself or someone else.

- Pittsburgh, PA, USA