10.0

really awful
Crashes / Fires:
2 / 9
Injuries / Deaths:
0 / 0
Average Mileage:
89,512 miles

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« Read the previous 20 complaints

problem #3

Jan 242013

Edge

  • 73,350 miles
While driving my five old sons to school yesterday morning, I start noticing the car stops changing speed and start shaking all the sudden then the engine service light start blinking. I have slowed down and keep driving my soon to school but it was bad experience driving with morning traffic. I am glad that I am not driving on the big highways the consequence could be different. The dealer told me the ignition computer (RPM) is causing one of the ignition coil to melt and crack. For sure this is a big safety concern on this car that requires recall.

- Herndon, VA, USA

problem #2

Oct 152007

Edge 6-cyl

  • 15,000 miles
If I accelerate more than 15 mph the car would what I call "slam" into the next gear. When I am accelerating onto the highway or accelerate and then back off the gas and go again or if I accelerate into the passing lane the car doesn't drive. I have had the car to bethlehem Ford, kelly Ford in emmaus and gilboy Ford in whitehall for the problem two times at each location. No one can find out what is wrong. Contacted Ford directly and they say take it to the dealership for repair, I told them I did numerous times and they told me this."the car learns how you drive, so when you drive out of character the car basically reacts by telling you now wait a minute I don't know what you're doing and the car reacts in a confused manner". they also told me that because I'm not an aggressive driver that when I do drive aggressive "the car doesn't understand". I drive highway every day to and from work, I have to be aggressive most of the time to survive on the highway and keep up with traffic. I have asked the dealership to come down the block so I can show them what the car does since it does it every day when I leave work but they tell me they can't because it is a liability issue for them to drive in the car with me. They have had the car and can't make it repeat the situation; I have gone on test rides with a mechanic and can't make it repeat the problem. I was taking one of our employees to go pick up one of the company vehicles at gilboy and I said do you want me to show you what my car does and he said yes. So I made the car do the slamming into gear and he said that isn't right he tried to fight for me at gilboy but they said again no code and they couldn't repeat the situation. Now my car is almost out of warranty and still no fix. I don't have money to make major repairs to a car that is why I bought new and I don't have money to buy a new car.

- Macungie, PA, USA

problem #1

Jun 022012

Edge

  • 175,000 miles
The 2007 Ford Edge started to have a problems, shaking, stalling. 6/1/12 took vehicle to pep boys thinking it was a sensor or something similar. The ignition coils were melted from a enclose explosion of the part.. upon replacing the parts, the car fail to run properly. Pep boys called the local Ford dealership to inquire Ford dealership knew right away what the problem was. They openly admitted that this was a serious fire danger and the car had to brought to them to fix. Has something to with the engine computer but..... no recall for year 2007 was told how lucky I was that the car did not explode or catch fire. The Ford service dept has run into the problem several times and seem to aware of the danger of this problem. I was forced to pay Ford dealership prices for 6 Ford ignition coils at their price, new engine computer at Ford price plus labor at Ford labor prices, plus tune up. And no assurance that my car would not catch fire or explode for that fact I would say that this is a consumer safety issue, wouldn't you?

- Mobile, AL, USA