10.0

really awful
Crashes / Fires:
7 / 0
Injuries / Deaths:
5 / 0
Average Mileage:
17,293 miles

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« Read the previous 20 complaints

problem #146

Jun 102016

Edge

  • miles
Takata recall. Over seventeen months ago, I received information that there was a safety recall on my passenger frontal airbag. Because there is no remedy for the problem, I continue driving my car with passengers every single day with an airbag that has a ruptured inflator resulting in metal fragments striking my vehicle occupants that can cause serious injury or death if I am involved in an accident. Being that there is no remedy for the problem, I have to continue driving in the danger of a possible death of my passenger due to faulty airbags.

- Rochester, MN, USA

problem #145

Jun 012016

Edge

  • miles
Takata recall. The contact owns a 2007 Ford Edge. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was not contacted. The manufacturer was not notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available/parts distribution disconnect.

- Charlotte, NC, USA

problem #144

Mar 012017

Edge 6-cyl

  • miles
2007 Ford Edge. Consumer writes in regards to safety airbag recall. The consumer stated the recall repair exceeded a reasonable amount of time. Updated 11/22/2017 the consumer requested a date for the repair. Updated 12/7/2017

- Powhatan, VA, USA

problem #143

Jul 012016

Edge

  • miles
The contact owns a 2007 Ford Edge. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Camelback Ford in phoenix, Arizona was made aware of the recall and stated that the parts were unavailable. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Phoenix, AZ, USA

problem #142

Mar 012017

Edge

  • miles
Called stoneham Ford in mass. They said they wont touch car!!! they claim they don't have parts? this is unacceptable and unprofessional. Please advise Ford sent letter to me March 2017.I got a lawsuit letter explaining the processes from tk holdings last month

- Burlington, MA, USA

problem #141

Jun 012016

Edge

  • miles
Takata recall has not been taken care of in a timely manner! NHTSA recall #16V384. Manufacturer recall #16S26 thanks in advance for your assistance in this matter!

- Carrollton, KY, USA

problem #140

Nov 172017

Edge

  • 130,000 miles
Takata recall. The contact owns a 2007 Ford Edge. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the part for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact stated that the air bag warning indicator illuminated. The contact called the serramonte Ford dealer (999 serramonte blvd, colma, ca 94014; 650-755-7007) and was informed that the remedy was not available and was not sure when the parts would arrive. The manufacturer was made aware of the failure and informed the contact that they would receive a second notice once parts become available. The approximate failure mileage was 130,000.

- San Mateo, CA, USA

problem #139

Nov 162017

Edge

  • 143,506 miles
Takata recall issues 6/10/2016. Parts still not available through Ford to take care of recall, yet Honda sent notices out several months ago with resolution. I only know this because my brother owns a 2008 civic and the information gets mailed to my residence. I do have a toddler in a car seat, and I'd rather not have something flying at him in an accident and injuring him. Changing vehicles is not an option.

- Auburn, IN, USA

problem #138

Nov 162017

Edge

  • miles
I received the notification regarding the defective airbags in June 2016. I contacted the dealership I purchased my vehicle from to find out when they would be able to replace the airbags. They informed me that they have not received the release from Ford for the replacement parts. I received a postcard in the mail (Nov 2017) from T.K. holdings Inc. In regards to chapter 11 for takata airbag inflators. I called my local dealership again to find out when they would be replacing my defective airbags. Again, they gave me the exact same response as I got last year. My concern is that I am driving a vehicle with defective airbags that could cause body injury or worse, death, if I am involved in a horrible accident. I love my vehicle but want this issue resolved. Secondly, how does this affect the resale of my vehicle" who do I need to talk to"

- Hampton, VA, USA

problem #137

Nov 132017

Edge

  • miles
I have a safety recall notice 16S26/NHTSA recall 16V-384, dated July 2016, multiple attempts at wichita, mel hamilton Ford to get it replaced, they say they do not have the parts to replace this. Now my airbag alarm is on, need to get it replaced asap.

- Colwich, KS, USA

problem #136

Jun 012016

Edge

  • miles
The contact owns a 2007 Ford Edge. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Dunphy motors in philadelphia, Pennsylvania 19136 was made aware of the recall and stated that the parts were unavailable. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Philadelphia, PA, USA

problem #135

Nov 152017

Edge

  • miles
"takata recall"

- Sequim, WA, USA

problem #134

Jun 012016

Edge

  • miles
Takata recall the recall was issued in June 2016 & according to my local dealer (coccia Ford), there is still at this time, no replacement part available. They are also not offering loaner cars as preventative measures to prevent bodily harm/death.

- Dallas, PA, USA

problem #133

Jul 012016

Edge

  • miles
Takata recall. Local Ford dealership still does not have the replacement component to repair the problem identified in the recall. Received recall notice in July 2016.

- Fairfax Station, VA, USA

problem #132

Nov 142017

Edge

  • miles
Takata inflators. I took my vehicle to the Ford dealership to address the airbag, and they basically told me to go away.

- Matteson, IL, USA

problem #131

Nov 132017

Edge

  • miles
Takata recall. The contact owns a 2007 Ford Edge. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the part for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called priority Ford (7520 North military highway, Norfolk, va 23518; 757-419-2500) and was informed that they were waiting for the manufacturer to authorize repairs and informed the contact that they would receive a second notice once the remedy became available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Chesapeake, VA, USA

problem #130

Oct 282017

Edge

  • 119,000 miles
Takata recall. Dealership has not scheduled repair date. Fuel tank rust/leak recall. Dealer has stated repair dates unknown.

- Sussex, NJ, USA

problem #129

Nov 102017

Edge

  • miles
Takata recall: NHTSA recall number 16V384 was issued June 1, 2016. Eighteen months after the recall was issued, the manufacturer (Ford) has failed or is unable to remedy this safety recall for my vehicle in a timely manner. Further, I have been notified by tk holdings, Inc., via U.S. mail that takata corporation has filed chapter 11 bankruptcy in the United States. The notice states, in part, "...takata-manufactured airbag inflators...are or may be defective and could rupture, creating a risk of personal injury or death. The notice advises me to visit www.airbagrecall.com to see if I am at risk of injury or death...based on the NHTSA recall notice, I am at risk of personal injury or death with regards to the takata airbags installed in my vehicle. My complaint is that the manufacturer of my vehicle, Ford Motor Company, has not remedied this safety recall in a timely manner and based on the takata bankruptcy filing, I am concerned that this safety recall will go un-addressed by the manufacturer of my vehicle. My vehicle has not been in an accident. The air bags have not deployed. My complaint is that the safety issue has not been remedied.

- Lancaster, CA, USA

problem #128

Oct 132017

Edge

  • miles
Takata recall. No replacement airbags available. When will these be available?

- Bigfork, MN, USA

problem #127

Nov 092017

Edge

  • 98,000 miles
Takata recall - there has been a recall on my type of car since June 2016, and Ford Motor Co. Still has not been able to get the necessary parts to their dealership service departments in order to fix this dangerous problem. After a year-and-A-half, this seems ludicrous. When can consumers expect their cars to be repaired and made safe?

- Encino, CA, USA

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