10.0
really awful- Crashes / Fires:
- 7 / 0
- Injuries / Deaths:
- 5 / 0
- Average Mileage:
- 17,293 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Takata recall. It has now been well over a year since I was informed that my airbag is defective and life-threatening. I took my car to my local Ford dealership and was told that my airbag cannot be replaced right now. I requested a replacement vehicle because I feel unsafe in my vehicle and my family cannot afford to lose a passenger seat. It is ridiculous that over a year later nothing has been done. Ford should have supplied me with a rental vehicle, loaner vehicle, or some kind of replacement. I do not feel safe in my vehicle. I live in a zone a high-humidity area. It is unacceptable that no one has offered my family another alternative.
- Lawrenceville, GA, USA
"takata recall" - parts are still not available to fix the problem and dealer states they don't know when they will be available. Manufacturer filed bankruptcy so seems airbags won't be replaced. How do we get this replaced and car made safe?
- Franklin,, OH, USA
Takata recall - I discovered that there was a recall on my vehicle (NHTSA 16V384 - Ford 16S26) dated June 2016 but to date this recall has not been actioned and I have not received any notification from Ford!
- Hawthorne, CA, USA
Takata recall: Recall is from June 2016, I have contacted the dealer greenway Ford and the corporate office to no avail. Each time they say they will contact me, I called today and was told the part is still out several more months. They do not fix the problem. This recall is over a year old. I need help.
- Orlando, FL, USA
I purchased this vehicle in 2016 with a open recall, the dealership failed to inform me about or fix prior to selling it. The vehicle has had several problems they refused to repair even though I purchased it from them. They are a GM dealership said they do not have the tools to make any repairs on the vehicle. This incident in question happened on 11-04-17 the car was sitting in my driveway and I noticed a puddle of gas under the car, the gas tank is what was leaking and there has been a open recall on it since 2014.
- Waterford, MI, USA
Takata recall. I contacted Ford dealer in my area. Was told the airbag has not been released. The vehicle is still be driven daily with a dangerous air bag.
- Thorndale, TX, USA
I recently got a safety recall for the front right air bag and when I tried to take my vehicle into get it fixed they said the parts will not be available for months I do not want to risk metal shrapnel being exploded if my vehicle is in any sort of collision where the airbag would deploy. Is there any remedy for this" can we get my vehicle air bag safe sooner"
- Denver, CO, USA
Takata recall. The contact owns a 2007 Ford Edge. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the parts to do the repair were unavailable. The contact received the recall notice several months ago. Kistler Ford sales Inc (5555 central ave, toledo, oh 43615) and brondes Ford Lincoln maumee (1511 S reynolds rd, maumee, oh 43537 (419) 887-1511) were contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue. The contact recently received a postcard from tk holdings, alerting her that they filed for bankruptcy. The contact had not experienced a failure. VIN tool confirms parts not available.
- Toledo, OH, USA
Takata recall - I received a recall letter in 2016 about the passenger airbag having a defect. I've taken my vehicle to a local Ford dealership, but my airbag still hasn't been replaced, because supposedly, there's a lack of parts. It's been over a year - when will the parts be available" I recently received a letter about the driver's side as well, but still, no available parts. Why are recall letters being sent out if there aren't any parts available? it really doesn't make any sense to have to wait so long. Fortunately, no accidents have happened with my vehicle, but accidents happen every day. Am I suppose to continue taking chances with my vehicle"
- Booneville, MS, USA
Tamara inflator recall notice 2 years ago and dealer never has the replacement parts
- Hayward, CA, USA
"takata recall" - have been calling Ford dealer for over a year to get the airbag recall scheduled. They claim they don't have part and now don't return my call no accident has occurred yet. Very frustrated no one will help me or return call because they cant get the parts needed - meanwhile I take a risk every time driving my car
- Carmichael, CA, USA
Takata recall -I received a recall notice from Ford in July 2016. I have checked with the local Ford dealer 3 or 4 time, and most recently this morning. The dealer tell me they do not have the parts. My family is riding in a vehicle that has parts that may cause injury or death!! it doesn't make sense that parts are still not available nearly18 months after the recall notice.
- Jackson, CA, USA
Takata recall. The contact owns a 2007 Ford Edge. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (hammett Ford in durant, ms, 662-653-3141) confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.
- Lexington, MS, USA
Takata recall. The contact owns a 2007 Ford Edge. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was contacted (leon riley Ford in benton, ky, 270-527-3177) and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.
- Grand Rivers, KY, USA
Takata recall. No action to correct problem yet.
- Gregory, MI, USA
Takata recall, I received notice about the recall in March,2017 and now received notice of the company filing bankruptcy chapter11. So I called Ford and they still do not have replacement of the air bag inflator for my vehicle. How long do they have to comply with a recall? I have not been in an incident but fear with winter and road conditions some thing might happen.
- Fruitport, MI, USA
Takata recall we received recall notification in 2016. Contacted dealer and was advised we would be notified when parts were in and service could be performed. Have not received notice. We received an additional recall notification in August 2017. We contacted the same dealer and was advised parts are still not available and we will be notified when service can be scheduled. Still no contact as of 11-1-2017. It appears Ford has not resolved defective issue with now bankrupt takata. Vehicle owners are at risk until corrective action is completed. What can we do to expedite defective air bag inflator replacment?
- Lees Summit, MO, USA
Takata recall
- Fountain Inn, SC, USA
Takata recall. The contact owns a 2007 Ford Edge. The contact stated that the recall notice for NHTSA campaign number: 16V384000 (air bags) was received in June of 2016. After contacting an unknown dealer and the manufacturer on multiple occasions, the contact was informed that the parts needed for the recall remedy were still not available and no estimated time for receiving the parts could be provided. The contact had not experienced a failure. VIN tool confirms parts not available.
- Lee's Summitt, MO, USA
- Huntington Beach, CA, USA