10.0

really awful
Crashes / Fires:
7 / 0
Injuries / Deaths:
5 / 0
Average Mileage:
17,293 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

Get notified about new defects, investigations, recalls & lawsuits for the 2007 Ford Edge:

Unsubscribe any time. We don't sell/share your email.

« Read the previous 20 complaints

problem #106

Apr 042017

Edge

  • miles
Takata recall..my vehicle was affected and I called the local dealership and they said they would put me on a list and I never got a callback. This was in April 2017 when the vehicle was purchased.

- Scranton, PA, USA

problem #105

Jul 012016

Edge

  • miles
Takata recall. The contact owns a 2007 Ford Edge. The contact stated that the recall notice for NHTSA campaign number: 16V384000 (air bags) was received in July of 2016. After contacting the dealer (smith Ford in lowell, in) on multiple occasions, the contact was informed that the parts needed for the recall remedy were still not available and no estimated time for receiving the parts could be provided. The manufacturer was not notified. The contact had not experienced a failure. VIN tool confirms parts not available.

- Munster, IN, USA

problem #104

Oct 012016

Edge

  • 100,000 miles
No one has parts to fix the recall for the airbag. I've been waiting for more than a year to have the problem fixed. My transmission shudders at 40 miles per hour and 75 miles per hour. The problem started 10 months ago and seems to be worse. I've looked online and this seems to be the major complaint with these vehicles. There should be a recall on this issue to fix the problem.

- Bolivar, MO, USA

problem #103

Jul 192016

Edge

  • miles
The contact owns a 2007 Ford Edge. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Kerns Ford Lincoln in saint marys, Ohio 45885 was made aware of the recall and stated that the parts were unavailable. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Saint Marys, OH, USA

problem #102

Oct 272017

Edge

  • miles
Takata recall and the complaint is that this recall is incomplete being as nothing has been done to my vehicle to fix issue. I received an paper in mail stating the legal notice for owners of vehicles with takata airbag inflators.

- Brunswick, MD, USA

problem #101

Jan 012014

Edge 6-cyl

  • miles
Takata recall. I have been waiting for resolution of this recall for two years now. On several occasions I have attempted to schedule air bag replacement and have been told by the dealership that there are "no parts available" to complete the work. This is unacceptable.

- Coventry, RI, USA

problem #100

Oct 302017

Edge 6-cyl

  • Automatic transmission
  • miles
Takata recall. The contact owns a 2007 Ford Edge. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (surprise Ford, 16825 w waddell rd, surprise, AZ 85388 (623) 792-2522) was contacted and confirmed that the parts were unavailable for the recall remedy. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. Consumer stated parts were unavailable. Updated 8/21/18

- Sun City West, AZ, USA

problem #99

Jul 012016

Edge

  • 65,000 miles
Takata recall: Remedy for repair or replacement of takata inflator has never been available even though we've inquired several times and brought the car in when notices were received.

- Wall, NJ, USA

problem #98

Oct 302017

Edge

  • miles
Takata recall- received notice from tk holdings (takata) entering chapter 11 stating to contact the dealer immediately for replacement of parts. Contacted dealer al packer in West palm beach, fl (561 289 6550) talked to kim and the parts are not available. They do not know when parts are going to be available.

- Jupiter, FL, USA

problem #97

Jul 012016

Edge 6-cyl

  • miles
Takata recall since July 2016 when I first received my recall notice from Ford, I have been put off by larson Ford in lakewood, NJ re: The replacement of my takata airbags. I am so sick of the "delay" excuse and wonder everyday if my life is in danger because of Ford's refusal to honor the recall. On one visit when I asked my representative at Ford about the recall, her replied they didn't have any and another worker said " I just had one installed". my rep replied that was a "different" kind. What is going on"?? yes, I am a senior and female so we all know how Ford puts off and takes advantage of this population, but you are talking life threatening here. My last request was on October 30, 2017 and I was informed that living in jackson, NJ put my vehicle on the least priority list. That was a lie as according to the takata website I am in zone B. why is Ford not honoring this recall after 15 months of effort on my part? why is the state of NJ allowing this amount of time" pursue takata! 15 months of not retrieving this replacement is inexcusable. For the record, my vehicle has never been serviced by anyone other than larson and freehold Ford in NJ. Freehold only in the first year of ownership.

- Jackson, NJ, USA

problem #96

Jun 012016

Edge

  • miles
"takata recall" airbag recall but parts have not been available

- Middletown, NJ, USA

problem #95

Oct 272017

Edge

  • miles
Takata recall Ford was unable to repair due to parts are not available until 2nd quarter of 2018

- Hebron, IN, USA

problem #94

Jul 012016

Edge

  • miles
The contact owns a 2007 Ford Edge. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Bob bell Ford in glen burnie, Maryland was made aware of the recall and stated that the parts were unavailable. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Pasadena, MD, USA

problem #93

Oct 272017

Edge

  • miles
Takata recall is well underway but we are not yet able to make an appointment to replace defective and dangerous airbags. Our lives are at risk and we have already waited months since first notification about the recall.

- Missoula, MT, USA

problem #92

Jul 062016

Edge

  • miles
Takata recall. The contact owns a 2007 Ford Edge. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called larry hill Ford (2496 S lee hwy, cleveland, tn 37311, phone number: (855) 534-1919) and was informed that another notice would be sent when the part becomes available. The manufacturer was not contacted. The contact had not experienced a failure. VIN tool confirms parts not available.

- Cleveland, TN, USA

problem #91

Jun 012016

Edge

  • miles
Takata recall. The contact owns a 2007 Ford Edge. The contact received notification of NHTSA campaign number: 16V384000 (air bags) and stated that the part was not available within a reasonable time frame to schedule the recall repair. The dealer (velde Ford, 488 us-1, vero beach, fl 32962, (772) 569-3400) did not give a specific date for when the part would become available. The contact was unable to determine when the vehicle would be repaired. The dealer and manufacturer made no mention of when they would provide the manufacturer service campaign number: 14R02 for the fuel tank seam leaks (07-08 Edge-mkx - non corrosion St-prov). The manufacturer was contacted and could not provide an estimated date for when the vehicle would receive the recall repair. The contact was also checking to determine if they would provide a remedy for the service campaign. The contact was not experiencing a failure. VIN tool confirms parts not available.

- Vero Beach, FL, USA

problem #90

Jun 012016

Edge

  • miles
Takata recall - been waiting over a year and no dealer in town has replacements. I'm afraid to drive the vehicle and it's becoming a huge inconvenience. Please let me know what to do.

- Prospect, KY, USA

problem #89

Jun 012016

Edge

  • miles
Takata recall: Airbags recalled effective June 1, 2016. I have not received notification from anyone to remedy the problem. How long will it take to replace the "defective bags"?

- Charlott, NC, USA

problem #88

Jul 012016

Edge

  • 50,636 miles
Takata recall. I received a safety recall notice 16S26 / NHTSA recall 16V-384 letter dated July, 2016. As of today October 25, 2017 I have received nothing from Ford to include no repairs.whenever I call the local Ford dealer they tell me that I will be getting another letter from Ford. Also, the dealer tells me that they do not have the parts as of now.

- Florissant, MO, USA

problem #87

Aug 102007

Edge

  • 0 miles
"takata recall" 16S26 since receiving this recall in June 2016 I have been to three dealerships with the same response, "parts are not available". Ford boasts 14 million vehicles on the road. How many have been driving unsafe since 2007" must I wait for an accident and possible injury before I can get a replacement airbag? obviously, a replacement would be found or perhaps the solution is totaling the car along with potential death or injury. Then its just one less airbag to worry about but a huge settlement for the victims or their families paid for by insurance companies. This is the american way????? if new cars are being made with new parts why in god's name can't we hold vehicle manufacturers responsible to get replacement parts on a timely basis. Now tk holdings have filed for bankruptcy. What hope is there for this recall to be satisfied in a timely manner when nothing has happened since June 2016. Who defines "timely". why are new cars allowed to be built and sold when we can't take care of previous defects in last year's model? where is quality control in the first place. Who is responsible for testing/quality control of sub contractor products if not the NHTSA???" dealerships: Oc welch, hardeville, SC; jacky jones Ford of hayesville, ga, blue ridge North Georgia Ford. Customer in peril here and all over the U.S. driving Ford, Lincoln, toyoatas, etc, etc.

- Blairsville, GA, USA

Read the next 20 complaints »