10.0
really awful- Crashes / Fires:
- 7 / 0
- Injuries / Deaths:
- 5 / 0
- Average Mileage:
- 17,293 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
I received my recall notice in July of 2016 and there are still no parts available. I am very concerned about this airbag severely injuring someone in my vehicle. Is there anything that the ntsb can do to speed up this process.
- Port Saint Lucie, FL, USA
The contact owns a 2007 Ford Edge. The contact received notification of NHTSA campaign number: 16V384000 (air bags) however, the part for the recall repair was unavailable. The contact stated the manufacturer exceeded a reasonable amount of time for the remedy. The contact stated the air bag warning light illuminated. The approximate failure mileage was 120,000. The manufacturer was not made aware of the failure. VIN tool confirms remedy not yet available.
- Blackwood, NJ, USA
Takata recall needs to be completed. Seems to be taking too long for local Ford dealer to receive needed parts.
- Wilmington, NC, USA
Takata recall. The contact owns a 2007 Ford Edge. The contact received notification of NHTSA campaign number: 16V382000 (air bags) and stated that the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. The VIN was not available.
- Trumbull, CT, USA
Takata recall. The contact owns a 2007 Ford Edge. The contact received notification of NHTSA campaign number: 16V384000 (air bags). The part to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Friday Harbor, WA, USA
Takata recall I received a notification of two recalls in June 2016, one involving a gas tank that could potentially explode upon ignition (which has been serviced and replaced) and the other involving my passenger airbag (which has not been serviced or replaced). It's been more than five months since Ford notified me of the airbag recall, but as of this morning there is still no remedy or timeline available as to when there will be one. Recall date: June 01, 2016 recall title: Passenger airbag inflater replacement NHTSA recall number: 16V384 Ford recall number: 16S26.
- Kansas City, MO, USA
I just purchased this vehicle and the dealer did not disclose this recall (airbags). Basically they said it's not their problem. I called Ford to find out when parts would be available and Ford said the parts have not been procured and there is no estimated date for a fix for my vehicle. How can Ford say no parts are available with no real intention of ever obtaining them" how can a dealer sell a vehicle without disclosing a safety issue so important that there is a national recall? what is our government doing to protect citizens"
- Grand Island, NE, USA
Takata recall. The contact owns a 2007 Ford Edge. The contact received notification of NHTSA campaign number: 16V384000 (air bag) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Sarasota, FL, USA
Takata recall: There is not a remedy avaliable for my vehicle's recall and I can not sell it due to the the de-valuation associated with the recall. I have also not ever received a letter regarding this recall. I believe Ford is at fault and should replace my vehicle at no additional cost to me.
- Montgomery, TX, USA
The contact owns a 2007 Ford Edge. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Exeter, PA, USA
We got a notice in July 2016 stating that the passenger frontal air bag inflator may rupture in the even of a crash. We still have not heard from the company if they have found a solution to this problem. This is our family car and I don't feel safe driving it all of the time with my child.
- Aitkin, MN, USA
Galatea recall this recall has been known since June this is are only vehicle we plan on taking it on trips but I don't want to take a chance with the airbag not working I need this fixed very quickly I need my car, please take care of the problem soon thanks ron.
- Marquette, MI, USA
Takata recall. The contact owns a 2007 Ford Edge. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the part for the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The manufacturer was made aware of the issue. VIN tool confirms parts not available.
- Aston, PA, USA
Takata recall. The contact owns a 2007 Ford Edge. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Baton Rouge, LA, USA
Takata recall...received recall letter from Ford Motor Co July 2016 with no specific date when parts will become available for replacement. Ford corporate and dealer gave same response of "do not know". we are concerned if the vehicle is safe to continue to operate. No one at Ford or dealership seems able to answer this question.
- Charlotte, NC, USA
Takata recall. The contact owns a 2007 Ford Edge. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Durham, NC, USA
Takata recall. The contact owns a 2007 Ford Edge. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Redlands, CA, USA
Takata recall. The contact owns a 2007 Ford Edge. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the part to do the repair was unavailable. The manufacturer was made aware of the issue. The contact had not experienced a failure.
- Columbia, MD, USA
While driving on the interstate I was cutoff by a driver and collided with a road divider barrier. My airbags did not deploy and now one of my passengers are in the hospital with injuries to the head and face.
- Fort Bliss, TX, USA
- Robbinsdale, MN, USA