Letter from senator cornyn on behalf of constituent re 2007 Ford Edge recall 16V-384. The consumer stated the recall exceeded a reasonable amount of time to complete the repair.

- Sunrise Beach, TX, USA

Takata recall. The contact owns a 2007 Ford Edge. The contact called on behalf of his mother-in-law who received notification of NHTSA campaign number: 16V384000 (air bags). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called a local dealer (autonation Ford panama city located at 730 w 15th St., panama city, fl 32401, (850) 253-7000) where it was confirmed that parts were not available for the recall remedy. The manufacturer did not know when the parts would arrive. The VIN was invalid. The contact's mother-in-law had not experienced a failure. VIN tool confirms parts not available.

- Crestview, FL, USA

Takata recall - it has been almost a year and there is still no remedy to replace air bags that injure and kill innocent drivers. It's time to force this company to fix this deadly problem.

- Dove Canyon, CA, USA

"takata recall" I received a safety recall notice from Ford mc back in July of 2016. Its been almost a year and this incredibly dangerous defect has still not been resolved. Are they just waiting to see how many people die and amount of lawsuits verses the cost of just fixing the issue? as the american peoples safety organization, you should not be allowing this safety issue to still be going. Our lives do matter. Please handle this issue immediately.

- Prescott Valley, AZ, USA

Takata recall. I just contacted my local Ford dealer about the takata recall on my car. This recall notice has been in my possession for at least 4-5 months now and in talking to the dealer, the repair for this problem will not be available until at least "the first of next year". I question the timeliness of this repair. I understand that parts have to be made, but I have had the notice for several months and the time quote to get it repaired in at least 6 more months out. Until then, I and my wife are driving an "unsafe" vehicle. What gives"??" just wondering......

- South Ogden, UT, USA

Takata recall. The contact owns a 2007 Ford Edge. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called a local dealer where it was confirmed that the recall parts were not available the manufacturer was not notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. Updated 06/21/17

- Sarasota, FL, USA

Takata recall. The contact owns a 2007 Ford Edge. The contact received notification of NHTSA campaign number: 16V384000 (air bags) and stated that the part was not available within a reasonable time frame to schedule the recall repair. The dealer did not give a specific date for when the part would become available. The contact was unable to determine when the vehicle would be repaired. The manufacturer could not provide an estimated date for when the vehicle would receive the recall repair. The contact was not experiencing a failure. VIN tool confirms parts not available. Updated 06/21/17

- Milton, FL, USA

Takata recall. The contact owns a 2007 Ford Edge. The contact received notification of NHTSA campaign number: 16V384000 (air bags). However the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair the manufacturer was aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. Updated 06/13/17

- Marquette, MI, USA

Takata recall. The contact owns a 2007 Ford Edge. The contact received notification of NHTSA campaign number: 16V384000 (air bags). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

- Marlboro, NJ, USA

Takata recall: The front passenger airbag was recalled on June 1, 2016. Current official recall status is "recall incomplete. Remedy not yet available". the local Ford dealership had sent me a letter stating the parts were unavailable to replace the airbag and they would notify me when they became available. Today is March 27, 2017 and the parts are still unavailable. Its been 10 months, and it is still dangerous to drive my vehicle, especially for my passengers. To my knowledge I cannot sell the vehicle either, until the problem is fixed. This is very problematic and dangerous. I would appreciate any efforts to resolve this issue, and solve whatever problem is causing the delay.

- Loma Linda, CA, USA

Takata recall. The contact owns a 2007 Ford Edge. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The VIN was not available. Parts distribution disconnect..... updated 11/13/17.

- Bridgeville, DE, USA

Takata recall. The contact owns a 2007 Ford Edge. The contact received notification of NHTSA campaign number: 16V384000 (air bags) for the front passenger inflator. The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Daytona, FL, USA

Takata recall. The contact owns a 2007 Ford Edge. The contact received a recall notification for NHTSA campaign number: 16V384000 (air bags). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Catonsville, MD, USA

Takata recall. The contact owns a 2007 Ford Edge. The contact received notification of NHTSA campaign number: 16V384000 (air bags). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue the contact had not experienced a failure. VIN tool confirms parts not available. Updated 05/31/17

- Ellicott, MD, USA

Takata recall. The contact owns a 2007 Ford Edge. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the part to do the repair wa unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

- Arlington, TX, USA

Takata recall. The contact owns a 2007 Ford Edge. The contact received a recall notice for NHTSA campaign number: 16V384000 (air bags). The contact stated that the parts needed for the recall remedy were still not available. The manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. VIN tool confirms parts not available.

- Sarasota, FL, USA

Takata recall. The contact owns a 2007 Ford Edge. The contact stated that the recall notice for NHTSA campaign number: 16V384000 (air bags) was received in June. After contacting the dealer and the manufacturer on multiple occasions, the contact was informed that the parts needed for the recall remedy were still not available there was no estimated time for receiving the parts the contact had not experienced a failure. VIN tool confirms parts not available. Updated 03/17/17

- Henderson, NV, USA

Takata recall my vehicle was one of the millions identified as having an airbag that needs to be replaced. This vehicle has been a Florida vehicle since 2008 so it has definitely been exposed to the types of conditions that affect the airbag. Without receiving any word on when a fix will be available makes the vehicle useless for my family. I'm sure that providing me with the recall ensures that Ford has passed on the liability in the event that something should happen to a passenger in the front seat.

- Suffolk, VA, USA

The contact owns a 2007 Ford Edge. The contact received notification of NHTSA campaign number: 16V384000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Brewster, OH, USA

Just bought a 2007 Ford Edge this June 2016, got a recall in the mail two weeks later for passenger air bag might have metal or other fragment that can injure or die. I take my vehicle on long trips so I do have a passenger. All the seats are taken and the front seat is not used if I can fit other people in the back. I rented a car to go to South Dakota's because we had a hole family and I didn't want to risk someone's like because of faulty air bay. Ford said they don't have the parts but money is the problem Ford doesn't want to put it out. Can Ford turn off the passenger air bag so it doesn't go off. The recall came in June and that's plenty of time to get it taken care of.Ford disappointed me with the Edge. All I want to do is my family and I to be safe in a vehicle.if there are enough complaints maybe Ford will fix it. Thanks for your time [xxx]. information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Marquette, MI, USA