10.0
really awful- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 111 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
A reflection of my dashboard on my winshield. It looks as though I have two (2) winshields this is a major safety issue and Ford should address the problem immediately. I should be given a replacement vehicle.
- Nicholson, PA, USA
The contact owns a 2007 Ford Edge. When the vehicle was purchased, the front passenger seat failed. The vehicle was at the dealer for three weeks to repair the seat. The bolts in the seat were visible and injured one of the passengers. The dealer replaced the screws and covered them with a rubber seal; however, they continue to fall off and expose the screws. At 150 miles, the lining in the moonroof fell off of the vehicle and was replaced by the dealer. Six months later, while driving approximately 5 mph, the contact heard a loud grinding sound when he depressed the brake pedal. The dealer diagnosed the failure and stated that the brakes were corroded. The brakes were replaced and the rotors were cleaned. The front and rear windows do not grip or seal properly when they are rolled up or down. The dealer diagnosed the window failure on four occasions and eventually stated that they had to change the paper on the rollers. The two rear exterior lights continue to fill up with water. The dealer diagnosed the failure on three occasions and replaced the tail lights; however, the failure continued. There seems to be a design failure. On several occasions, the gear shift failed to engage in park, drive, and reverse. A passenger had to stop traffic since the gear shift was locked in reverse. The failure recurred on February 20, 2008; however, the dealer stated that the earliest they could schedule an appointment would be on March 1, 2008. The failure occurs intermittently and has been in the repair shop every other week since it was purchased. The contact is the original owner. The dealer has offered no assistance in replacing the vehicle. The contact was advised to only have the vehicle serviced by a dealer that is one or more hours away from her residence. The failure mileage was 150 and current mileage was 8,000. Updated 3/25/08
- Palmdale , CA, USA
On the 2007,2008 Ford Edge with tan or beige dash panels the glare in the windshield is so bad it interfere with straight-ahead vision of the road. After 2-3 hours of driving my Ford Edge I will get a headache followed by burning eyes. It is so bad I have to take a relief driver or stop for a while.
- Birchwood, TN, USA
Blinding glare from dash reflection on windshield, extreme safety hazard, this is present in sun and shade, we have been told its a characteristic of the vehicle and nothing can be done. The consumer provided various pictures of the defect. Updated 09/19/07
- Coatesville, PA, USA
Recently purchase a 2007 Ford Edge, this vehicle has such a glare that you only have about 50% visibility. You can see the full dash, to include all the vents and other items on the dash. I contact my local dealer to which they acted as if "wow" this is the first we have heard about this.. they advise that they did not have a answer. So I contact the Ford customer relations dept. I went thru the problem with the person on the other end of the phone. He acted surprised and said they had not heard of a problem like this, but, get this, he had a ready remedy, he suggest that I go and buy a mat to cover the dash. I ask him if he would want to do that to a new vehicle that was just purchased. I suggested to him that he needs to get his engineers and persons in authority to read all of the blogs on the Ford windshields, I told him that I found complaints where as the customers had contact Ford about a major glare, that dated back to 2005 on the Explorer. Somebody needs to get the auto manufactures to take action, I will be more that happy to provide the links to the complaints on the Ford Edge if needed. Thank you for your time.
- Fayetteville, NC, USA
2007 Ford Edge the windshield of this vehicle has an unacceptable reflection from the dashboard that restricts and interferes with driver vision. Also the light coming in from the top of the windshield prevents the driver from having a clear view the clock or the message center while driving. These are extremely small letters and numbers and suffer from the reflection from the windshield. The severity of the reflection is not constant as lighting conditions vary. However the camel dcor on the dashboard on the Ford Edge provides a constant film appearance on the windshield. Most any time a quick glance out the side window will reveal a clear and clean vision. Page 268 of the Ford Edge owner"S guide cautions, ?avoid cleaners or polishes that increase the gloss of the upper portion of the instrument panel. The dull finish in this area helps protect the driver from undesirable windshield reflection?. on the Edge, Ford installed a U type one inch chrome trim on the dashboard which extends to 10" of the bottom of the windshield. It provides a beautiful reflection into the windshield. Two attendees at a new owner seminar by a dealership complained about this reflection. Ford should research means of reducing excessive windshield reflection and provide customers with remedial action. Polaroid eye glasses help. Perhaps Ford should provide these. This windshield vision impairment is not limited to Ford products. Any vehicle that has a much slanted windshield will experience this problem. Consequently consideration should be given to developing a vehicle safety standard which specifies the limitations allowed for windshield reflection which restricts vision. Roy J. cummings 3233 N. tulsa ave. Oklahoma city, ok 73112 405 942 3136 royjc82@cox.net former highway traffic safety program manager, retired transportation safety institute Oklahoma city, ok usdt office of the secretary
- Oklahoma City, OK, USA
Design flaw windshield ! you can not see out of the windshield at any time of the day, morning, or dusk! there is a total mirror image of the dash-board in the windshield from side to side and top to bottom! you must where shaded sun glasses to drive this car even at night and when there is no sun shining!!!!!!"?????" I have had numberious E-mails and visits to Ford with no results. This is going to cause a an accident as you can not see out of the corner of the windshield. I visited our local state police office, and they have no answers, except that is against the law to darken the windshield ! no one wants to commit themselves or admit this is not a normal problem, as I do believe this is common on crossovers.
- Albrightsville, PA, USA
The contact owns a 2007 Ford Edge. The contact noticed a glare from the dashboard when trying to look out the windshield. The failure only occurred during the daytime and under any road conditions. The failure was more prevalent on sunny days. The dealer noticed the failure, but could not determine the cause. The current and failure mileages were 600.
- Easley, SC, USA
- New Milford, NJ, USA