9.3

really awful
Typical Repair Cost:
$1,500
Average Mileage:
86,200 miles
Total Complaints:
6 complaints

Most common solutions:

  1. repair heater (5 reports)
  2. not sure (1 reports)
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problem #6

Oct 152014

Edge Limited

  • Automatic transmission
  • 90,000 miles

HEATER DOES NOT WORK. FORD SERVICE HAD VEHICLE FOR 3 DAYS BACK IN 2014 REPAIRED UNDER WARRANTY. NOT VERY WELL. OFF WARRANTY AND ALL THEY WOULD DO IS TO FLUSH IT OUT 3 OR 4 TIMES. WHICH STILL DOES NOT MAKE IT WORK. HOWEVER THEY SEEM TO TALK LIKE IT IS OUR FAULT. CAN'T GET THEM TO FIX IT RIGHT UNLESS I PAY FOR SOMETHING THAT IS FAULTY FROM THE FACTORY AND INSTALLED BY PEOPLE THAT DO NOT KNOW HOW TO FIX IT. YES, THOSE ARE THE WORDS OF THE SERVICE MANAGER. I HAVE PURCHASED 4 NEW FORDS, 3 FROM THIS DEALERSHIP, WELL I PREDICT THAT THERE WILL BE ZERO FORDS PURCHASED IN THE FUTURE BASED ON THEIR QUALITY SERVICE AND FAULTY PRODUCTS.

- Dale F., Mukilteo, WA, US

problem #5

Dec 312016

Edge

  • Automatic transmission
  • 119,000 miles

So here Iam again with the same problem with my 08 Ford Edge. No Heat!!! This is year 4 with the same problem. Once again its the middle of winter and I have no heat in my car!! The first 3 times that I took my car in for the heater not working it was under warranty. Now the warranty has expired ford said because of the year of my car and the mileage, this is why I'm having this problem. REALLY well what about the last 3 years? For the last 3 years Ford has fixed this problem in the middle of winter and the heat would work for a couple of months then nothing again. So in my opinion the problem can't be fixed and I need advise on what to do. I've looked on the internet and have seen that this is a big problem with the Ford 08 Edge. Hoping someone can help. This will be the last Ford I ever purchase and will put this information all over social media.

Kim

- Kim D., Grasoville, MD, US

problem #4

Dec 302014

Edge

  • Automatic transmission
  • 80,000 miles

Once again its winter and not heat in my ford 08 Edge. Under Warranty so ford fixed it again but won't last. Look for 2 more complaints to follow.

Kim Dragovich

- Kim D., Grasoville, MD, US

problem #3

Dec 272013

Edge

  • Automatic transmission
  • 60,000 miles

Bought my 08 Ford Edge used at Dealership in Baltimore. This will be the 4th time that I've brought my car back to the dealership because of the heat not working but this site says to put the information in as many times as i've had the same problems so this will be continued 3 more times. Every time I take it back and its now been 4 years in a row it been under warranty. This year its not so Ford want 1,500 to fix the heat. Well its been the same problem everytime its not like this is something different that is wrong with the car. Its the middle of winter 4 years in a row and no heat again!!!

Kim Dragovich

- Kim D., Grasoville, MD, US

problem #2

Dec 312015

Edge

  • Automatic transmission
  • 100,000 miles

Once again dead of winter and no heat in the 08 ford edge. Everytime I take it back to the dealership they fix it and it works for about 2 or 3 months just long enough for spring and summer to arrive so I don't need the heater. Look for another complaint to follow. This has happened 4 years in a row now

- Kim D., Grasoville, MD, US

problem #1

Jul 152013

Edge SEL 3.5L

  • Automatic transmission
  • 68,152 miles

FORD HAD A PROGRAM IN CANADA FOR 6/160 PROGRAM NUMBER 09M04.TO FLUSH AND OR REPLACE HEATER CORE ON CUSTOMER COMPLAINT BASIS. SO JULY 2013 AT APPROXIMATE LY 110000 KMS MILEAGE DEALER FLUSHED. THEN POOR OR NO HEAT AGAIN APPROXIMATELY FEB 2016, APPROXIMATE MILEAGE 165000KM. THEY REPLACED THE HEATER CORE UNDER A FORD GOODWILL REPAIR. CUSTOMER TO PAY 50 PERCENT/DEALER 25 PERCENT, AND FORD 25 PERCENT....NOW SEPT 2016 AT ABOUT 170000KM.NO HEAT/POOR HEAT AGAIN AND GUESS WHAT, HEATER CORE AGAIN. TRIED FLUSHING HEATER CORE AND STILL HEATER CORE PROBLEM. FORD DOES NOT FEEL LIKE HELPING OUT....

- John M., Seaforth, ON, Canada