10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 4 / 0
- Average Mileage:
- 57,517 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Takata recall....contacted local Ford dealer for repairs was told equipment being ordered that was aprox may or June not a letter email or call about issues //// second issue 14S22 fuel tank corrosion inspection and repair contactedford company customer relationship June 8 2018 told no replacement parts available call back 2 months called back August 2018 no parts available we getting run around for these possible life threatening issues
- Staunton, VA, USA
The contact owns a 2008 Ford Edge. While driving approximately 40 mph, the contact heard a clattering noise emitting from the vehicle. The contact also noticed hot water coming from the vehicle. The contact lifted the hood and observed that the vehicle's water pump had burst, which caused water to leak into the engine. A certified mechanic diagnosed that the water pump failed and caused the engine to fail as well. The water pump, timing chain, tensioners, phasers, and several other unidentified parts needed to be replaced. The vehicle was repaired. The contact called white Ford Lincoln (located at 4120 front St, winnsboro, la 71295; 888-303-4692) and was informed that the water pump entered the engine, which caused failures to occur, and that they would have to contact the corporate office. The manufacturer was made aware of the failure and opened case number: Cas13013218. The approximate failure mileage was 84,000.
- Winnsboro, LA, USA
Takata recall it has been over a year and a half and Ford still has not corrected this issue, also the chrome plating on door handles and trim has cracked causing serious cuts to hands.
- Escondido, CA, USA
Back hatch door ajar light is on even when closed. The door will not lock and the interior lights stay on for a long time as a result.
- Atlanta, GA, USA
I bought this 08 Ford Edge sel AWD with 74000 miles. Ive had it less than a year and had the following problems. * stalling. * loud clunking in reverse and jumps into gear. * front driverside and passenger side window pillars are big blind spot. Very dangerous almost hit pedestrians. * vehicle rolls back on small inclines. Almost rolled into vehicle behind me. Very dangerous. * vehicle struggles in reverse up small inclines. * driverside headlight was out for a month cause car needed software update. Truck stalled again today this time I turned off and on wouldn't go in reverse instead drove forward almost hitting parked car... still have popping noise in front end clunking noise in reverse sometimes again.. im starting to get nervous cuz my daughter was in the car with me. - emailed to Ford service center rep. Oct. 1st. Ford mechanics say there is nothing wrong with vehicle yet it has stalled 4X and has problems in reverse. Car has been in the shop 6X for same issue. Im tired of bringing it back and forth.
- Bronx, NY, USA
Hood corrosion
- Gilberts, IL, USA
The contact owns a 2008 Ford Edge. The contact stated that all four doors and hood were corroded. The vehicle was taken to a dealer. The technician diagnosed that the hood needed to be replaced. The vehicle was not repaired. The contact also received notification of NHTSA campaign number: 14V682000 (fuel system, gasoline) however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The failure mileage was 150,000.
- Caledonia, MI, USA
The driver door ajar warning is illuminated on the dash and the doom lights wont turn off. I have found out this is a very common issue with Ford where the poorly designed door latch binds up. I had this same issue with my 2002 Explorer and now with my 2008 Edge. It becomes a huge safety issue at night since the dome lights will not turn off so it is hard to see outside and could potentially cause an accident. From what I can tell I have been lucky to get this far before this issue has surfaced since I have read that Ford cars 2 to 3 years old seem to have this very same issue.
- Shoreview, MN, USA
Paint on body of car bubbles then peels leading to rust on the interior and exterior of hood. Ford alludes that this has been an issue with various models but states that they are limited in what they are able to offer unless a recall is issued.
- Elk Grove Village, IL, USA
A 1995 landrover ran a stoplight and T-boned my vehicle in the middle of the intersection. A second car hit the back of my car.
- Upper Marlboro, MD, USA
The contact owns a 2008 Ford Edge. The contact stated that the rear passenger's side door would not open. The vehicle was taken to an independent mechanic, who stated that the actuator would need to be replaced. The vehicle was repaired. The contact also stated that the driver's door and the rear driver's side door were previously replaced for the exact same failure. The manufacture was alerted of the failure. The failure mileage was 35,000.
- South Jordan, UT, USA
- Columbus, NC, USA