The vehicle would at different times, have trouble shifting from park to reverse, in drive, etc. It sounded like the transmission was broken. This problem would arise, and then go away. The first time the dealership reset the computer, and it ran fine for weeks, then the problem came about again, and went away, the last time around Sept 18th, it was worse, so I had it towed and repaired. The dealership replaced the output shaft sensor and turbin shaft sensor at a cost of $700. I was impelled to report a concern, after seeing other concerns on line for the same issues, and a customer of mine who has an Edge is experiencing the same issues. Ford Motor Company, and the dealerships do not seem to want to seriously address this issue, and I felt like they were trying to avoid admitting to a major problem.

- Brodnax, VA, USA

The contact owns a 2008 Ford Edge. She stated that while driving at speeds of 75 mph, the vehicle stalled. All instrument panel lights illuminated on the warning panel. She was able to coast off of the highway and contacted the dealer. The dealer could not duplicate the failure. The vehicle stalled three additional times, each time the vehicle was taken to the dealer and the failure could not be duplicated. The dealer advised installing an event data recorder (edr or black box) in order to pin point the exact reason for the failure and also replaced the starter, under warranty, in hopes it would correct the failure. The contact was concerned with her safety and the possibility of a crash. The vehicle was in possession of the dealer. The failure and current mileages were under 19,500.

- Arlington, TX, USA