Takata recall. I received a recall notice from Ford on March 17, 2017 describing an "issue" regarding potential metal fragments in the airbags. I tried to get the airbags replaced in cleveland, at Liberty Ford. We moved to hilton head in the spring of 2017 and I have since tried to get the airbags replaced, on November 6, 2017 at O.C. welch Ford in hardeeville, SC. Neither dealerships will replace the airbags because they state the replacement airbags are "not available" and that Ford will send me a letter advising me when parts are available. Part of the problem may be that I did not buy my 2009 Ford Edge at a dealership. I bought it while I was stationed in landstuhl, germany with the navy. I bought it through overseas military sales and picked the car up at a dealership in parma oh after it was shipped there. This shouldn't have any bearing on Ford replacing my airbags, but perhaps it does.

- Hilton Head Island, SC, USA

2009 Ford Edge. Consumer writes in regards to safety airbag recall. The consumer stated the airbag recall exceeded a reasonable amount of time to be completed. Updated 11/22/2017 updated 12/7/2017

- Powhatan, VA, USA

Takata recall in July of 2016 I received notice that my passenger side air bag was under recall it has a takata air bag. I have called and complained to Ford Motor Co. I have received no response and the airbag is still in my car. They assure me that there is no reason for alarm. They have no replacement at this time I call the dealership at least once a month to check.

- Wayne, MI, USA

The contact owns a 2009 Ford Edge. The contact received notification of NHTSA campaign number: 17V024000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Sheehy Ford of ashland of ashland, Virginia was made aware of the recall and stated that the parts were unavailable. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- King And Queen Courthouse, VA, USA

Takata recall, it has been over a year since the recall begin and the dealers still say they don't have parts.

- Sacramento, CA, USA

Takata recall all Ford service departments in my area said that they cannot get the parts to fix my airbags.

- Fruitvale, TX, USA

I received a recall notice in the mail dated July 2016, went to my Ford dealer and was advised they would contact me once the parts were available. It's now been 16 months and they continue to tell me the parts are not yet available. My wife has been driving an unsafe vehicle now since purchasing this automobile new on 9/15/2009 and no one seems to be interested in making the repairs. She and I both want to know when we can expect these life and/or death repair parts to become available

- Columbus, GA, USA

Takata recall. The contact owns a 2009 Ford Edge. The contact received notification of NHTSA campaign number: 17V024000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (platte valley auto - kearney, 4210 N 2nd ave, kearney, ne 68847) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not contacted. The contact had not experienced a failure. VIN tool confirms parts not available.

- Burwell, NE, USA

Takata recall. The contact owns a 2009 Ford Edge. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the parts to do the repair were unavailable. The contact received the recall notice over a year ago. The dealer (redlands Ford Inc., 1121 w colton ave, redlands, ca 92374 (909) 793-3211) was contacted several times and confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue. The contact received a postcard from tk holdings about filing for bankruptcy. The contact had not experienced a failure. VIN tool confirms parts not available.

- Redlands, CA, USA

Takata recall have not been contacted regarding recall, my vehicle has not been repaired

- Duncanville Meadow Ln, TX, USA

Takata recall

- Los Angeles, CA, USA

Takata recall. Ford is not taking care of this safety recall. The company is just passing the buck to another company which is bankrupt.

- Goleta, CA, USA

I received the recall notice almost 2 years ago. This has not been repaired, I am hesitant of having anyone ride in the passenger seat

- Kearney, MO, USA

The contact owns a 2009 Ford Edge. The contact received notification of NHTSA campaign number: 17V024000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Crest Ford Inc. In flat rock, Michigan 48134 was made aware of the recall and stated that the parts were unavailable. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Brownstown Twp, MI, USA

Takata recall: Air bags need to be replaced per recall.

- Joliet, IL, USA

Its been since 2016 that the takata recall on my Ford Edge was brought to my attention but I have yet to get the replacement of my airbags. I went to 2 Ford deals and was informed that I need to present a letter stating that I could get my airbags replaced. My vehicle remains a hazard to occupants. How much longer is the process for replacement of hazardous airbags? is there anything I can do to speed up the process.

- Mcallen, TX, USA

Takata recall - no remedy despite recall in June 2016. No replacement to date. Takata has filed chapter 11.

- Glendale, CA, USA

Takata recall. Having been checking with helfman Ford in houston and many other local Ford dealers on many occasions to get takata replacement airbags for my 2009 Ford Edge since July 2016 through November 3, 2017 to get replacement because of fear of personal injury or death due to defective airbag as part of the national air bag recall but the houston dealers do not have parts to replace still

- Houston, TX, USA

Takata recall: No parts available from Ford to repair air bag. It is at least five months since my first notification and Ford cannot say when they will have the parts. I am concerned that nothing will be done. Who is making sure repairs are done in timely manner?

- Chicago, IL, USA

Takata recall. I have been calling Ford since I received this notice back in March and they keep telling me that the parts are not available. I received a notice today of a takata chapter 11 bankruptcy filing and I am concerned that my recalled airbag might never be replaced now.

- Eugene, OR, USA