1.5

hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
110,000 miles

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problem #1

Jun 162021

Edge

  • 110,000 miles
The contact owns a 2010 Ford Edge. The contact stated while driving at various speeds, the accelerator pedal was depressed and the vehicle made an abnormal clanging sound, jerked, and hesitated to respond. There was no warning light illuminated. The contact also stated that the vehicle would fail to reverse upon placing the gear shifter reverse. The vehicle was towed to an independent mechanic where the failure was diagnosed as a defective transfer case. The dealer was notified of the failure and informed the contact that his VIN was not subjected to a recall for the transmission. The manufacturer was also notified of the failure and referred the contact to the NHTSA for further assistance. The vehicle had yet to be repaired. The failure mileage was approximately 110,000.

- Westerville, OH, USA

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