10.0
really awful- Crashes / Fires:
- 7 / 0
- Injuries / Deaths:
- 7 / 1
- Average Mileage:
- 14,053 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Takata recall. The contact owns a 2010 Ford Edge. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. Updated 04/12/17
- Bushnell, FL, USA
Takata recall. My wife and I purchased the 2010 Ford Edge from gary yoemans Ford in daytona beach on June 31, 2016. At the time of purchase the dealership failed to mention there was an open safety recall for the airbag. We bought this particular vehicle because they told us it was safe for our 2 month old baby. As of now, they aren't able to tell us when we will be able to get our vehicle fixed and we have to drive in an unsafe car with our baby because of their negligence. We would have never purchased it if we would have been informed of the recall.
- Daytona Beach, FL, USA
Takata recall. The contact owns a 2010 Ford Edge. The contact received notification of NHTSA campaign number: 16V384000 (air bags). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Orange, CA, USA
Takata recall. Ford says that they will not have a replacement for the inflator for probably a year or more. They informed me that that will not disable and remove the inflator at my request. This is not acceptable as it could kill my wife or someone.
- Richardson, TX, USA
I received a recall notice about the passenger airbag being defective and dangerous, however it's been over six months since the recall and Ford has not offered a remedy. This defect is danderous and maybe deadly to passengers in my vehicle.
- Spring Valley, CA, USA
Takata recall. The contact owns a 2010 Ford Edge. The contact stated that the recall notice for NHTSA campaign number: 16V384000 was received but the part for the recall remedy was not available. After contacting the dealer and the manufacturer on multiple occasions, the contact was informed that the parts needed for the recall remedy were still not available and no estimated time for receiving the parts could be provided. The contact had not experienced a failure. The VIN tool confirms parts not available.
- Butte, MT, USA
Takata recall, notified dealer about safety recall notice 16S26/NHTSA recall 16V-384 updated 03/07/17
- Celebration, FL, USA
Takata recal -- my Ford dealer, auto nation Ford, 12227 gulf fwy, houston, tx, keeps telling me that they still are waiting on parts and cannot yet replace my air bag. I often drive with my 21 month old grandson and am very concerned about myself and my grandson or husband, being physically hurt in a crush due to this recall that has not yet been fixed.
- Seabrook, TX, USA
The contact owns a 2010 Ford Edge. The contact received a recall notice for NHTSA campaign number: 16V384000 (air bags). The parts needed for the recall remedy were still not available. The contact had not experienced a failure. VIN tool confirms parts not available.
- Wellington, FL, USA
Takata recall. The contact owns a 2010 Ford Edge. The contact received a recall notice for NHTSA campaign number: 16V384000 (air bags). The contact stated that the parts needed for the recall remedy were still not available and that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. VIN tool confirms parts not available.
- Little Rock, AR, USA
Takata recall. The contact owns a 2010 Ford Edge. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Anaheim, CA, USA
The recall sent in July 2016 and now its October nothing stating the part are here or when the vehicle going to be service. Call every month still stating no parts available yet, really don't want love one to be injury
- Dallas, TX, USA
Takata recall we have a recall dated June 1, 2016 stating that the front airbag could rupture if the vehicle is involved in a crash, resulting in metal fragments striking occupants causing serious injury or possibly death. Today is September 27, 2016 and the issue is still not resolved, as we are awaiting parts. I contacted Ford Motor Company today and was told there was not definitive date as to when the parts will become available. I am deeply concerned that it has taken four months and there is still no resolution. I was told to continue to drive the vehicle, although it has faulty airbags. Please let me know what can be done to expedite the repair of my car.
- Delray Beach, FL, USA
Takata recall. This car is under recall for the passenger side airbag. I did not receive any notification and Ford is unwilling to provide a loaner. They have no eta for the repair, but are guessing second quarter 2017. So we are supposed to drive this car until second quarter 2017 without using the passenger seat or sitting anything in the passenger seat"? really" Ford should be providing free loaners and should have notified our family by mail!! same airbag with a Subaru we own and yet Subaru notified us by mail and provided a free loaner. The ntsb should be more protective of consumers where Ford is concerned.
- Charleston, SC, USA
Takata recall. The contact owns a 2010 Ford Edge. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the parts to do the repair were unavailable. The manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Savannah, GA, USA
Takata recall I have called numerous times regarding the availability of this part. My son owns a 2011 Ford mustang GT and his vehicle also has this recall. We are being told when we want to trade these vehicles in we will not get blue book value due to defect!!!! dealers do not want to put these vehicles on their lot and be responsible for selling a vehicle with a dangerous defect. We are stuck!!!!!!
- Sun City Center, FL, USA
Takata recall. The contact owns a 2010 Ford Edge. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Monroe, GA, USA
My 2010 Ford Edge got T-boned, smashed in both doors in the middle of the left drivers door and left passengers door with no air bag deployment
- Victorville, CA, USA
The contact owns a 2010 Ford Edge. The contact stated that while driving approximately 5 mph, another vehicle crashed into the front driver's side door. The air bags failed to deploy with the significant impact. The driver sustained three fractured ribs, injuries to the shoulder, a traumatic brain injury and was currently on life support. A police report was filed of the incident. The vehicle was declared destroyed and towed to a salvage facility. The manufacturer was not notified of the problem. The vehicle was not inspected to determine the cause of the air bag failure. The approximate failure mileage was 39,000. Updated 06/17/14 the consumer stated as a direct result of the accident, his wife died shortly thereafter, on April 7, 2014, from the injuries she sustained. Updated 08/05/14.
- Powell, OH, USA
- Amarillo, TX, USA