10.0

really awful
Crashes / Fires:
7 / 0
Injuries / Deaths:
7 / 1
Average Mileage:
14,053 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

Get notified about new defects, investigations, recalls & lawsuits for the 2010 Ford Edge:

Unsubscribe any time. We don't sell/share your email.

« Read the previous 20 complaints

problem #41

Jun 262017

Edge

  • miles
Takata recall with still no remedy available, it's been years! I live where 90% humidity is a regular day. NHTSA has taken over management of the recalls to make sure replacement inflators get to high-humidity areas along the gulf coast first. When is NHTSA going to get this done?

- Magnolia, TX, USA

problem #40

Jun 012016

Edge

  • miles
Takata recall - NHTSA # 16V384 - my 2010 Ford Edge was recalled in June 2016. After over 1 year, there is still no remedy or replacement for my passenger airbag. Last year, I was told the parts could be in by December 2016, and my dealer would contact me when it was in. I am still told that parts have not come in. This is not handling the matter in a timely manner. I don't feel safe driving it, let alone having passengers in my car.

- Parkland, FL, USA

problem #39

Jun 012016

Edge

  • 0 miles
I've been calling for months & months to have this recall fixed. I'm always told that parts are not available. I need to have this fixed!! it's a safety issue. Ford should find a solution for this problem or offer to replace the car at no cost to me. I fear that if this part is not replaced, that my family may be harmed by the ruptured inflator. See the recall notice below: NHTSA recall number: Opens new window takes away from VIN lookup section> 16V384 recall date: June 1, 2016 manufacturer recall number: 16S26 summary: The passenger frontal airbag inflator could rupture if the vehicle is involved in a crash where the supplemental frontal airbags are designed to deploy. This defect report is in response to takata dirs 16E-042, 16E-043, 16E-044. Safety risk: The passenger frontal airbag inflator could rupture if the vehicle is involved in a crash where the supplemental frontal airbags are designed to deploy. This defect report is in response to takata dirs 16E-042, 16E-043, 16E-044. Remedy: Owners will be notified by mail and instructed to take their vehicle to a Ford or Lincoln dealer to have their passenger frontal airbag inflator replaced. There will be no charge for this service. Recall status: Recall incomplete. Remedy not yet available

- San Diego, CA, USA

problem #38

Jun 012016

Edge

  • miles
Takata recall. The contact owns a 2010 Ford Edge. The contact received notification of NHTSA campaign number: 16V384000 (air bags). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (pegues hurst Ford in longview, Texas) confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Longview, TX, USA

problem #37

May 262017

Edge

  • miles
Takata recall. The contact owns a 2010 Ford Edge. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the part for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The manufacturer was made of the issue. VIN tool confirms parts not available.

- Surfside Beach, SC, USA

problem #36

Jun 012016

Edge

  • 49,000 miles
Takata recall - I was notified last 6-1-16 and to-date they have not received the parts at velde Ford, in vero beach fl - no incident involved. Just want it replaced.

- Vero Beach, FL, USA

problem #35

Jan 092017

Edge

  • miles
Takata recall Ford has recalled this car, but cannot fix it and will not provide a loaner. This has been going on for over six months.

- Charleston, SC, USA

problem #34

May 172017

Edge

  • miles
Takata recall. The contact owns a 2010 Ford Edge. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

- Oxnard, CA, USA

problem #33

Jun 012016

Edge

  • miles
Takata recall. The contact owns a 2010 Ford Edge. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was unable to confirm when the parts would become available. The contact had not experienced a failure. VIN tool confirms parts not available.

- Yalaha, FL, USA

problem #32

Jan 102017

Edge

  • miles
We did not have an incident yet, but we dont want to wait for one to to happen. Received a recall letter that our passenger air bag needs to be replaced and temecula Ford dealer and the lake elsinore Ford dealer told us that they do not have the parts for the passenger airbag recall.

- Murrieta, CA, USA

problem #31

Jul 012016

Edge

  • miles
Takata recall: Ford has no remedy/action for the replacement of our recalled takata passenger side airbag. Our dealer, star Ford in glendale, ca, has no answer. I have great anxiety over driving a car with the potential to kill myself or my passenger. The NHTSA should be forcing Ford to provide a remedy for car owners. We need to be protected from this massive fraud and abuse. Takata has now been convicted of multiple crimes, the customers of Ford are in danger and we are not receiving action. This is a considerable hardship to myself and I want Ford to take action - replace airbag immediately.

- La Canada, CA, USA

problem #30

Jul 022016

Edge

  • miles
Takata recall it has been nearly 9 months since being advised of this recall - and the dealer says they have no idea when the parts will be available to resolve this matter. What is the status of this recall for my vehicle and when can I expect parts to be available.

- Pembroeke Pines, FL, USA

problem #29

Jun 302016

Edge 6-cyl

  • miles
Takata recall. The contact owns a 2010 Ford Edge. The contact received notification of NHTSA campaign number: 16V384000 (air bags). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair the manufacturer was made aware of the issue. The contact had not experienced a failure. Updated 05/09/17

- Amarillo, TX, USA

problem #28

Feb 282017

Edge

  • miles
Takata recall: We still have not been able to have these airbags replaced as the dealer as well as Ford says the parts are not available. How much longer" should we wait and complain again after a crash and an injury occurs"

- Savannah, GA, USA

problem #27

Jun 012016

Edge

  • miles
Takata recall. The contact owns a 2010 Ford Edge. The contact received notification of NHTSA campaign number: 16V384000 (air bags). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced failure.

- Roanoke, VA, USA

problem #26

Nov 242016

Edge

  • miles
Takata recall. The contact owns a 2010 Ford Edge. The contact received notification of NHTSA campaign number: 16V384000 (air bags). The part to do the recall repair was not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Winston Salem, NC, USA

problem #25

Jul 062016

Edge

  • miles
Takata recall. The contact owns a 2010 Ford Edge. The contact received notification of NHTSA campaign number: 16V384000 (air bags) and stated that the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Rancho Cucamonga, CA, USA

problem #24

Jul 012016

Edge

  • miles
The contact owns a 2010 Ford Edge. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

- Amarillo, TX, USA

problem #23

Jul 012016

Edge

  • miles
Takata recall Ford issued a recall, 16S26, in July 2016 for 2010 Ford Edge passenger frontal airbags in "zone a". it is now February 15, 2017, and still no parts available to repair/replace the defective airbags (I just got off the phone with the dealership). Nor could the dealership even provide an estimate of when repair/replacement might occur. Evidently, Ford does not yet have enough of a compelling reason to expedite the recall procedures or to provide alternatives for the recalled vehicle owners (my wife owns a 2011 Honda CR-V that had a similar airbag recall and she was provided with a free rental vehicle while the dealership waited for airbag repair/replacement kits). Ford has flatly stated that no alternate vehicles will be provided. Perhaps the NHTSA needs to provide Ford with one or more compelling reasons, such as mandatory provision of free rental cars and/or escalating fines, to expedite Ford's airbag recall program. Ironically, my family no longer states "I call shotgun" for seating assignment in the front passenger seat of my Ford Edge; they now state "I call suicide". is this to be Mr. Rosekind's legacy?

- Melbourne, FL, USA

problem #22

Jan 312017

Edge

  • miles
Takata dirs 16E-042, 16E-043, 16E-044. Recall notice from June/2016. Trying to schedule service for the recall and the dealer says there are no parts available yet. It's been 6 months since the recall.

- Wesley Chapel, FL, USA

Read the next 20 complaints »