10.0
really awful- Crashes / Fires:
- 7 / 0
- Injuries / Deaths:
- 7 / 1
- Average Mileage:
- 14,053 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Takata recall I called local Ford dealership (mullinax on northlake blvd.) and was told that takata has not released the replacement part for this recall. They don't even have a release date! so now I'm driving around with a faulty airbag!!
- Jupiter, FL, USA
Takata recall. The contact owns a 2010 Ford Edge. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called jim O'neal Ford at (812) 246-4441 (516 S Indiana ave, sellersburg, in 47172) where it was confirmed that the parts were not available for the recall remedy. The contact also called carriage Ford Inc at (812) 284-4444 (908 E lewis and clark pkwy, clarksville, in 47129) where it was confirmed that the parts were not available for the recall remedy. The manufacturer was notified, but was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available/parts distribution disconnect.
- Jeffersonville, IN, USA
The contact owns a 2010 Ford Edge. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Paradise Ford (1360 w king St, coacoa, fl) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.
- Melborne, FL, USA
The contact owns a 2010 Ford Edge. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was not contacted. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available. Updated 7/27/18
- Lecanto, FL, USA
The contact owns a 2010 Ford Edge. The contact received a recall notification for NHTSA campaign number: 16V384000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (helfman Ford in staford, Texas) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.
- Meadows Place, TX, USA
The contact owns a 2010 Ford Edge. The contact stated that the air bag indicator illuminated. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called a local dealer (russ milne Ford, 2477 hall rd, macomb, mi 48042) and was informed that the parts were on backorder. The manufacturer was not made aware of the issue. The VIN and failure mileage were unknown.
- Harsens Island, MI, USA
2010 Ford Edge. Consumer writes in regards to takata passenger side airbag safety recall. Updated 09/20/2017
- Newport, KY, USA
Tamara recall. I have made attempts to get a rental until a fix is available. I am concerned for my safety of my 6 year old son. I am waiting for S fix, but am driving an unsafe vehicle due to the air bag. I would like to have a rental covered until the part is fixed. I also have a foster child who may be at risk of being removed from our home.
- Laguna Niguel, CA, USA
Takata recall I have a family with kids and I am being waiting for the repair for more than a year, I need a solution to this problem I feel very unsafe driving this vehicle, can you change my vehicle? is Ford responsibility this vehicles are on the roads and no word about getting it fix. I need some help
- Lincoln, MA, USA
Takata recall. The contact owns a 2010 Ford Edge. The contact heard an abnormal noise progressing from the brakes and the brake pedal was difficult to depress. The vehicle was taken to an independent mechanic for inspection and recommended that the vehicle be taken to a dealer to replace the brake booster. The dealer (ray pearman Lincoln, 2501 bob wallace ave sw, huntsville, al 35805, (256) 536-7451) and the manufacturer indicated that the vehicle was excluded from a service campaign and refused to provide a solution other than the part being replaced. The contact was uncertain that if the part was replaced the failure would not recur. The vehicle was included in NHTSA campaign number: 16V384000 (air bags). The manufacturer provided no solution and was contacted to determine when the air bag recall repair would be provided. The approximate failure mileage was 122,000. VIN tool confirms parts not available.
- Hazel Green, AL, USA
Takata recall I want to make a complaint about how long it's taking to have my car fixed. When will the parts be available"???? why is it, that no one has an estimated date of when the parts will be in???" this is disgusting! as an american I am livid! this is a life or death issue. Why isn't the gov't getting involved. I am furious.
- Riverviewr, FL, USA
Takata recall--Ford will not fix airbags. Was told by ac collins Ford. That their are no parts.. the recall was over a year ago. Everytime we get in this car, we are taking our life in danger!!!! Ford needs to fix the airbags. And not give us a run aroung!! Ford had takata put the airbags in and they are responsible!!
- Deer Park, TX, USA
Takata recall. The contact owns a 2010 Ford Edge. The contact received notification of NHTSA campaign number: 16V384000 (air bags) however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called an unknown local dealer where it was confirmed that the parts were not available for the recall remedy. The manufacturer was notified of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.
- High Springs, FL, USA
Takata recall, NHTSA recall number16V384. Since June 1, 2016, Ford has not replaced our front passenger side airbag. Due to the nature of the air bag problem we are not able to use the front passenger for fear of injury to the occupant. This is been going on for over a year, updated 9/22/2017
- Fayetteville, GA, USA
The contact owns a 2010 Ford Edge. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Hennessy Ford of chamblee, Georgia was made aware of the issue and stated that the parts were unavailable. The manufacturer was made aware of the issue and stated that the part was unavailable and the contact would be notified by mail of part availability. The contact had not experienced a failure. VIN tool confirms parts not available.
- Atlanta, GA, USA
Takata recall -- my dealership continues to tell me that they do not have parts to repair my vehicle. I live year round in California and have been trying to get it fixed since I received the recall notice. What options do I have? thank you.
- Martinez, CA, USA
Ttakata recall issued June 2016 and airbags still are not available. Please help. I've contacted Ford several times for over a year. Not safe to drive vehicle with faulty airbags!
- Montgomery, AL, USA
Takata recall. The contact owns a 2010 Ford Edge. The contact received notification of NHTSA campaign number: 16V384000 (air bags) and stated that the part was not available within a reasonable time frame to schedule the recall repair. The dealer (sam pack's five star Ford) did not give a specific date for when the part would become available. The contact was unable to determine when the vehicle would be repaired. The manufacturer was contacted and could not provide an estimated date for when the vehicle would receive the recall repair. The contact was not experiencing a failure. VIN tool confirms parts not available....updated 10/23/17
- Bedford, TX, USA
Takata recall. The contact owns a 2010 Ford Edge. The contact received notification of NHTSA campaign number: 16V384000 (air bags) however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was not contacted. The manufacturer was made aware of the issue and were not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.
- Sorrento, FL, USA
- Tamarac, FL, USA