10.0

really awful
Crashes / Fires:
7 / 0
Injuries / Deaths:
7 / 1
Average Mileage:
14,053 miles

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« Read the previous 20 complaints

problem #81

Oct 082017

Edge

  • miles
Takata recall-still no remedy in place since June 2016 recall??

- Justin, TX, USA

problem #80

Jul 012016

Edge

  • miles
Takata recall; no parts available to fix the issue, even though it's been over a year since I received the recall notice

- Austin, TX, USA

problem #79

Jan 012016

Edge

  • miles
Have been receiving notices that airbag needs replacing and dealer keeps saying that it is not available. Want to assure safety for us and passengers and want the replacement. This has been going on for a couple of years now. Want immediate replacement.

- Hancock, NH, USA

problem #78

Oct 252017

Edge

  • 152,000 miles
Takata recall, Ford Motor Company safety recall notice 16S26 /NHTSA recall 16V-384 was issued by letter dated July 2016 and have not received anything from Ford Motor Company. On 10/25/17 received notice from takata holdings Inc. Where they had filed chapter 11 bankruptcy cases in the us.

- Headland, AL, USA

problem #77

Jul 012016

Edge

  • miles
I called Ford and they said they were unable to complete my request because the parts were not available

- Woodmere, NY, USA

problem #76

Jul 162016

Edge

  • miles
Takata recall dealer has notified us of this recall and is awaiting parts for replacement. We have been checking with the dealer for replacement part delivery for over a years now and each time we inquire on the status we are told that they have not received any shipments. In addition, we have been placed on a list but no notification as ever been received.

- Katy, TX, USA

problem #75

Jun 012016

Edge

  • miles
The contact owns a 2010 Ford Edge. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the parts to do the repair were unavailable. The contact received a tk settlement letter. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The local dealer was not contacted. The manufacturer was not notified. The contact had not experienced a failure. VIN tool confirms parts not available.

- Del Ray Beach, FL, USA

problem #74

Oct 162017

Edge

  • miles
Have contacted multiple Ford dealers requesting replacement but was told it is under " advanced investigation" and they are unable to replace it as they do not have air bags. Have requested this replacement on 3 occasions, since recall was issued. This is a safety hazard and I'm uncertain what to do.

- Gainesville, FL, USA

problem #73

Oct 252017

Edge

  • miles
Takata recall. The contact owns a 2010 Ford Edge. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the part for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called randall reed's planet Ford 59 (19000 eastex fwy, humble, tx 77338; 281-319-9600) who informed the contact that the parts for the repair were not available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Kingwood, TX, USA

problem #72

Oct 242017

Edge

  • miles
Takata recall Ford still putting off repair or replacement of passenger airbag from recall 16V 384; same answer given from last year 'they are still working with vendor'. we have called every couple of months, last call was today

- Lawrenceville, GA, USA

problem #71

Oct 242017

Edge

  • miles
Received the recall notice regarding the airbag. Contacted our local Ford dealership and they advised that they are unable to complete this work due to not having the parts to do this.

- Dunnellon, FL, USA

problem #70

Oct 242017

Edge 6-cyl

  • miles
"takata recall" - I received the legal notice for the takata airbag inflators chapter 11 bankruptcy requesting me, as the owner of an affected vehicle, to register my car and call a local dealership to replace the recalled part. The issue is, the dealerships here in shreveport/bossier city Louisiana do not have the parts and have been waiting for the replacement parts for more than a year and a half!!! that is completely unacceptable. These airbags were recalled on both my husbands truck and my SUV. The dealership could not give me an estimated time frame for arrival of the replacement parts. What are we supposed to do? thank you, [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Keithville, LA, USA

problem #69

Jun 012016

Edge

  • miles
Takata recall. The contact owns a 2010 Ford Edge. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called an unknown Ford dealer in austin, Texas where it was confirmed that the parts were not available for the recall remedy. The manufacturer was not notified. The contact had not experienced a failure. VIN tool confirms parts not available/parts distribution disconnect.

- Corpus Christi, TX, USA

problem #68

Jul 012016

Edge

  • miles
Takata recall letter, dated July 2016, Ford unwilling to repair/replace

- New Smyrna Beach, FL, USA

problem #67

Jul 012016

Edge

  • miles
No accident involved. I received a "airbag recall letter" from Ford July, 2016 and called gene messer, lubbock, tx. The respondent said they would get back to me when they had the replacement parts. The phone call has never come. So what am I to do? a salesman at the dealership recently told my brother that they have used cars they cannot sell because takata is bankrupt and replacement parts are not available. So if the dealership can't get them, what am I to do, except drive safely.

- Petersburg, TX, USA

problem #66

Oct 232017

Edge

  • miles
Takata airbags dealership says I don't have a recall on my airbag because it's tied up in court. Ford dealership in frisco, Texas

- Frisco, TX, USA

problem #65

Oct 232017

Edge

  • miles
Takata recall -- called Ford of clermont (clermont, fl) for airbag replacement. Was advised that airbags were not ready for Ford yet. Was informed it was a preliminary notice and Ford would contact us when the parts are ready.

- Winter Garden, FL, USA

problem #64

Jun 012016

Edge

  • miles
Takata airbag recall. Still can't get anything done through Ford!

- Blythewood, SC, USA

problem #63

Jun 012016

Edge

  • miles
Takata recall I received this airbag recall 06/2016 & called auto nation in St petersburg fl to have this resolved quickly. I was put on a list & told to wait for a call. I've made several follow up calls only to be told they don't know when I will be called. Last call I was told they aren't sure it will be resolved. As an elderly female I am very concerned what will happen if I am involved in an accident. Please let me know asap,

- St Petersburg, FL, USA

problem #62

Jul 122016

Edge

  • miles
Takata recall. The contact owns a 2010 Ford Edge. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The vehicle was taken to brandon Ford (9090 E adamo dr, tampa, fl 33619, phone number: (813) 246-3678), but the part was not available for the repair. The manufacturer stated that they could not get the part for the repair and did not offer further assistance. The contact had not experienced a failure. VIN tool confirms parts not available.

- Sun City Center, FL, USA

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