Was in in car accident where someone hit me from behind going 45-75 miles per hour and knock me in the other lane on express way and the air bags didn't come out for either side. I was driving at the time going 5-40 miles per hour since my tire had blew out.

- Louisville, KY, USA

The contact owns a 2010 Ford Edge. The contact received notification of NHTSA campaign number: 19V001000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Bell Ford colonia (1200 NJ-27, colonia, NJ 07067, (732) 388-6900) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Parts distribution disconnect.

- Milltown, NJ, USA

Passenger side air bag needs replacement.

- Celebration, FL, USA

Takata recall. The contact owns a 2010 Ford Edge. The contact received notification of manufacturer recall number: 19S01 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Maplecrest Ford Lincoln (2800 springfield ave, vauxhall, NJ 07088, (908) 964-7700) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Long Pond, PA, USA

Takata air bag recall notice dated Nov 2018 needs replacing but I have be unsuccessful thus far. Springfield Ford is where I service my vehicle. They completed one recall on my gas tank and stated they'd call me when the air bag part was received. I contacted them by phone many times but was told the part isn't in yet. I reside in the (xxxx) zip code and need assistance please. Parts of this document have been redacted to protect personally identifiable information pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6)

- Phila, PA, USA

Takata recall. The contact owns a 2010 Ford Edge. The contact received notification of NHTSA campaign numbers: 15V712000 (fuel system, gasoline) and 18V046000 (air bags). The contact called an unknown Ford dealer in dearborn, mi and was informed that the parts were not available. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available for NHTSA campaign number: 18V046000 (air bags) and parts distribution disconnect for 15V712000 (fuel system, gasoline).

- Caldwell, OH, USA

I was making a left hand turn onto a main road another driver broad side hit me on the driver side of the car side airbags never went off that I paid for and could of saved my injuries they were part of my purchase of the car to save me my car the insurance company has it as a total loss does not help me none

- Sterling Heights, MI, USA

The contact owns a 2010 Ford Edge. The contact received notification of NHTSA campaign number: 18V046000 (air bags). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Classic Ford of columbia (177 grey stone blvd, columbia, South Carolina 29210, 888-393-0466) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.

- Columbia, SC, USA

Takata recall. The contact owns a 2010 Ford Edge. The contact received notification of NHTSA campaign number: 18V046000 (air bags). Friendly Ford (660 North Decatur blvd, las vegas, nv 89107, 866-724-9143) was contacted and confirmed that parts were not available for the recall remedy. The manufacturer was not notified. The contact had not experienced a failure. VIN tool confirms parts not available.

- Pahrump, NV, USA

Takata recall. The contact owns a 2010 Ford Edge. The contact received notification of NHTSA campaign number: 18V046000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The vehicle was taken to mountain view Ford (301 E 20th St, chattanooga, tn 37408, (423) 641-0438) and the contact was informed that the parts were not available and would be in stock during the third quarter. The manufacturer was not contacted. The contact had not experienced a failure. The VIN was not available.

- Signal Mountain, TN, USA

I went into auburn Ford over a year ago and inquired about the airbag recall. The service manager informed me that none were available and then attempted to convince me it wasn't necessary. In June 2018, I received a recall letter telling me that as the parts come in during the second and third quarter of this year, I will be contacted for my airbag replacement. The letter even offered a free rental car if I was uncomfortable driving my current car. On June 12, I requested a car and was told no car was available and I would be called when one became available. I never received the call. Now it is almost 2019, so I contacted auburn Ford again only to learn that still no airbags were available for my car. Ford has reneged on it's responsibility to provide me with safe transportation by failing to install new airbags or provide me with a rental vehicle. Ford has ignored the problem by refusing to address it; thus jeopardizing the safety of the occupants in my car.

- Meadow Vista, CA, USA

2010 Ford Edge. Consumer writes in regards to airbag safety recall. The consumer stated the manufacturer exceeded a reasonable amount of time completing the recall repair.

- Birmingham, AL, USA

Takata recall. The contact owns a 2010 Ford Edge. The contact received notification of NHTSA campaign number: 18V046000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Nielsen Ford (375 NJ-23, wantage, NJ 07461, (973) 702-8000) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not avilable. Consumer still waiting for parts.

- Milford, PA, USA

The contact owns a 2010 Ford Edge. The contact stated that the brake booster was malfunctioning. The vehicle was taken to deacon jones Ford-Lincoln (3301 mclain St, goldsboro, nc 27534, (919) 736-3387) where it was diagnosed that the brakes be replaced. The dealer stated that the vehicle was not included in a recall regarding the failure or the 150,000 mile extended warranty. The vehicle currently had 109,000 miles. The dealer referred the contact to the manufacturer who stated the same thing as the dealer. The contact was referred to NHTSA. The contact also stated that he was notified of NHTSA campaign number: 18V046000 (air bags), which was unrelated to the failure. The failure mileage was 104,000.

- Lagrange, NC, USA

The contact owns a 2010 Ford Edge. The contact received notification of NHTSA campaign number: 16V384000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. South bay Ford (5100 rosecrans ave, hawthorne, ca 90250, (310) 584-7641) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Parts distribution disconnect.

- Redondo Beach, CA, USA

Takata recall. The contact owns a 2010 Ford Edge. The contact received notification of NHTSA campaign number: 16V384000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Gene langley Ford (located at 3500 eastend dr, humboldt, tn 38343, (731) 784-9311) was contacted and confirmed that the part was not available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Trenton, TN, USA

Takata recall. The contact owns a 2010 Ford Edge. The contact received notification of NHTSA campaign number: 16V384000 (air bags). The contact called mccoy mills Ford at 855-710-0183 (located at 700 w commonwealth ave, fullerton, ca 92832) and was informed that the parts were not available. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Parts distribution disconnect.

- Fulerton, CA, USA

Takata recall I am still trying to get this airbag replaced. Ford does not have parts. They sent me a letter stating I could get a free rental car, but I can't get any dealers close to me to provide me a car. They say there is a rental car list and I have been on that list now for over 6 months. Tired of waiting for this to be resolved.

- Lakewood, CA, USA

Takata recall. The contact owns a 2010 Ford Edge. The contact received notification of NHTSA campaign number: 16V383000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair as the recall notice was received over a year ago. The dealer was not contacted. The manufacturer was contacted several times and stated that the part was unavailable. The manufacturer was unable to confirm when the parts were to become available. The contact had not experienced a failure. Parts distribution disconnect.

- Blacksburg, SC, USA

Takata airbag recall. Received notice from Ford February 2018 and still have not been notified to bring car in for replacement. I called dealership and was told they have not heard when they will receive parts.

- Fredericksburg, VA, USA