10.0
really awful- Crashes / Fires:
- 7 / 0
- Injuries / Deaths:
- 7 / 1
- Average Mileage:
- 14,053 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Takata recall - we are still waiting for our recalled airbags to be replaced. We are afraid to drive our car if we get in an accident as we have a small child plus the two of us who could get hurt. We don't know how to solve this without just selling this car and buying a new one. Please advise.
- Long Beach, CA, USA
Takata recall. The contact owns a 2010 Ford Edge. The contact received notification of NHTSA campaign number: 18V046000 (air bags); however, the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer and manufacturer were not notified. The contact had not experienced a failure. VIN tool confirms parts not available.
- Phoenix, MD, USA
Takata recall. The contact owns a 2010 Ford Edge. The contact received notification of NHTSA campaign number: 16V384000 (air bags). The contact called galpin Ford at 818-787-3800 (located at 15505 roscoe blvd, North hills, ca 91343) and was informed that the parts were not available. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Parts distribution disconnect.
- Valencia, CA, USA
The contact owns a 2010 Ford Edge. The contact received notification of NHTSA campaign number: 16V384000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called marin county Ford at (415) 914-1118 (located at 6995 redwood blvd, novato, ca 94945) and was informed that the part was not available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
- Mill Valley, CA, USA
Takata recall - it has been over two years since this recall and we are still waiting. This vehicle is used by an 83 year old woman and she would really like this airbag to be fixed. The dealership claims that these airbags are hard to come by. If there is anything that you can do to help speed up this time and get this airbag, I would appreciate it very much.
- Lizella, GA, USA
Takata recall - have tried to schedule this recall several times at tom peck Ford in clinton, wi. They say they will call when parts are received. We have not heard back anything for months. Worried car airbags will explode.
- Beloit, WI, USA
"takata recall" - Ford has not offered anything to fix the issue. My wife and children are at risk daily and I feel Ford should provide us with a vehicle until the problem is fixed. I know there is a class action suit, but I am prepared to charge Ford, and file then and takata personally. Please advise. Ford is not expected to make these repairs until 2020.
- Fulton, MO, USA
Takata recall. I was notified earlier this year that the airbags have been recalled I've kept in contact with a Ford dealership and they advise me that they cannot repair it at this time still waiting for the airbag to come
- Owasso, OK, USA
Takata recall I am having trouble getting a dealer in my area to help me with recall on my car
- Nipomo, CA, USA
Takata recall. Dealership told me today that Ford is awaiting governmental approval to order replacement defective inflators. When I told them my wife is afraid to ride in the car, the response was to ride in the back seat. Good suggestion, but a bad answer to our safety concerns. When will they get the approvals they need to fix a problem reported over 10 months ago?
- Wentzville, MO, USA
"takata recall" : I have tried several times to schedule my vehicle but I've been told they are not in stock. I feel this has not been handled in a timely manner. I am very concerned about this recall and would like this corrected asap and before a serious incident may occur. Thank you
- Channelview, TX, USA
Takata recall. The contact owns a 2010 Ford Edge. The contact stated that the dealer had been contacted twice because the contact had received two recall notice letters for NHTSA campaign number: 16V384000 (air bags); however they had been unable to determine when the remedy and part may become available. They had placed the contact on a waiting list as third for the part but the contact had not received any part being available after several trips to the dealer. The contact was uncertain as to when the part may become available and when the vehicle may be scheduled for the recall repair which was unacceptable to the contact. The manufacturer was contacted. Parts distribution disconnect.
- Clinton, OK, USA
Takata recall, I have been waiting for months to have this remedied and no one can seem to get the parts for this, and none has rentals, so I am still driving my vehicle.
- Philadelphia, PA, USA
Takata recall. The contact owns a 2010 Ford Edge. The contact received notification of NHTSA campaign number: 18V046000 (air bags); however, the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called coccia Ford Lincoln Inc dealer ((570) 823-8888, 577 E main St, wilkes-barre, pa 18702) and it was informed part was not available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Hunlock Creek, PA, USA
Takata recall its been a couple of years now - still waiting on parts to repair takata airbag. Getting tired of calling - just keep telling me parts not available. I do not get it. A potential dangerous situation and no action after all this time.
- Oviedo, FL, USA
Takata recall- airbag part still not available as of today, 10/29/18 when recall was issued in January 2018.
- Spencerville, OH, USA
Takata recall. The contact owns a 2010 Ford Edge. The contact received notification of NHTSA campaign number: 18V046000 (air bags); however, the parts were not available. The dealer Ford of toscola (406 E southline rd, tuscola, il 61953, 217-253-3353) was contacted and confirmed that the parts were not available for the recall remedy. The contact had not experienced a failure. The manufacturer was not notified of the issue. VIN tool confirms parts not available.
- Newman, IL, USA
Takata recall. The contact owns a 2010 Ford Edge. The contact received notification of NHTSA campaign number: 16V384000 (air bags). The contact called the billl brandt Ford dealer (925-634-3551, 8100 brentwood blvd, brentwood, ca 94513) and it was confirmed that the parts were not available. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Parts distribution disconnect.
- Brentwood, CA, USA
Takata recall.the contact owns a 2010 Ford Edge. The contact received notification of NHTSA campaign number: 16V384000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called the local dealer beach Ford Lincoln (851 jason blvd, myrtle beach, SC 29577, (877) 464-4206) where it was informed that the remedy parts were not available. The manufacturer was contacted however no further assistance was provided. The contact had not experienced a failure. Parts distribution disconnect. The VIN was not available.
- Myrtle Beach, SC, USA
- Casper, WY, USA