7.3
pretty bad- Typical Repair Cost:
- No data
- Average Mileage:
- 75,350 miles
- Total Complaints:
- 3 complaints
Most common solutions:
- not sure (3 reports)
Sync system has been problematic since purchase. Dealer advice was to reload software. System finally has totally failed and replacement of sync computer is $1000 .
This system has been proven to be problematic and dealer should replace at no cost. If they ever want to sell me another ford car again this needs to be resolved. I have bought at least 3 vehicles from Hertriich ford dealer in Milton Delaware. I have asked if this is how they support their customers who have spent over $100k in the last ten years then I will find new dealer. Looking at purchasing new Ford Explorer at $40k + and we will see.
- Robert N., Lincoln, DE, US
My Sync is terrible. I've had problem with it for 5 years.
- Jim G., Duncanville, TX, US
Am driving all along with music on and suddenly no music. The whole entertainment screen went blank as well as the dashboard. Crazy, don't know how fast or slow you're going. Had to pull over, power off the vehicle and wait a while. Almost like a CTL-ALT Delete function.
- bound4la, Los Angeles, US