Door ajar warning even though the door is closed. Doors will not lock and interior lights remain on.

- Bakersfield, CA, USA

My passenger door ajar would come on and I know my door is shut. It's starting to get bad now. The other day when I was driving on a city road my driver side door ajar light came on and then the door popped open a little to where I can hear the outside air coming in. I was driving for 10 minutes before this happen. This has to be fix soon.

- Hueytown, AL, USA

The contact owns a 2011 Ford Edge. The contact stated that due to a door lock failure, the battery was drained. The contact also stated that the door locks failed to operate as intended. The vehicle was taken to (krieger Ford, Inc. 1800 morse rd, columbus, oh 43229) for a diagnosis. The contact was informed that the passenger's side lock actuators needed to be replaced. The vehicle was repaired twice however the failure recurred. The manufacturer was made aware of this issue but did not offer any assistance. The approximate failure mileage was 71,000

- Colombus, OH, USA

The contact owns a 2011 Ford Edge. While stationary, the vehicle experienced an electrical failure. The contact stated that the rear passenger door had a chip incorrectly installed, which caused the instrument panel to display "door ajar" even after the door remained closed. The contact stated that the interior lighting remained illuminated when the vehicle was off. Sam pack's five star Ford in carrollton, Texas was made aware of the failure and referred the contact to Ford. The manufacturer was made aware of the issue and stated that the VIN was not included in the recall. The failure mileage was approximately 60,000.

- The Colony, TX, USA

The contact owns a 2011 Ford Edge. The contact stated that the door ajar warning indicator illuminated and remained lit even though the driver's side door was closed. The contact stated that the interior lighting remained illuminated and caused decreased visibility while driving. The kingsville dealer was contacted, but was not repaired due to the diagnostic cost. The manufacturer was not notified of the failure. The failure mileage was approximately 70,000. Updated 10/24/17 the consumer stated the doors would not lock while the driver was in the car, which could be a security issue. It could also cause the battery die. Updated 10/26/2017

- Mequon, WI, USA

The contact owns a 2011 Ford Edge. The contact stated that the driver's side door failed to work and the door ajar warning indicator illuminated. The dealer and manufacturer were not contacted. The vehicle was not diagnosed or repaired. The approximate failure mileage was 96,000.

- Duncan, OK, USA

The contact owns a 2011 Ford Edge. The contact stated that the instrument panel constantly indicated that the rear driver side door was open when, in fact, the door was completely closed. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 130,000.

- Forest Lake, MN, USA

My passenger door ajar light/alarm comes on randomly while driving down the road, and sometimes it happens after someone gets in and shuts the door. This weekend it happened while I was driving at night during terrible rain...causing the interior lights to come on and nearly blind the driver(me). It doesn't seem to know when the door is open/closed. This also keeps the car from locking correctly...it automatically unlocks because it thinks the door is open. Last- the light will remain on when you exit the vehicle which ends up killing the battery. You might think it is ok- but it just decides to trigger the door ajar sensor and lights are on. This has happened in middle of the night, after I thought it was locked up and secure for the night. It also makes me wonder if the door latch is not working and the passenger may be at risk of falling out of the car. Ford wants $450 to fix a safety problem that is widely complained about and should be remedied without cost to consumer.

- China Grove, NC, USA

My passenger door indicates that when closed that it is not. The dome light stays on and so does the dash indicator. It has also done it while driving down the road. Creepy, since I'm disabled and have hands controls to drive. So I have to pull over and reclose the door. Plus once the lights come on I can't see while driving at night.

- Houston, TX, USA

Door ajar will not turn off for drivers door. Problem is intermittent, however more constant when it is hot out side. This causes the dome light to remain on. You can open and close the door several time and sometimes the warning will stop. Makes driving difficult when it is dark out because of the dome light being on.

- Colbert, WA, USA

The contact owns a 2011 Ford Edge. While driving various speeds, the door ajar warning indicator illuminated with the door closed. In addition, after the vehicle was parked, the interior lighting failed to shut off and caused the battery to become inoperable. The vehicle was taken to an independent mechanic where it was diagnosed that the door sensor failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 50,000.

- Newburgh, IN, USA

The driver side front door sensor is bad, which keeps the door ajar light on at all times, and keeps the overhead lights on for an extended period of time, which drains the battery and is also dangerous when driving at night. Had the dealer "fix" the issue by doing a cleaning/cycling on the electrical part of the latch, but it only lasted a few months and now the problem is back. Ford does not seem willing to address the issue as a safety concern - unsafe to drive with overhead lights on, and it drains the battery, which has caused other issues for me, including having to replace the battery well ahead of its intended useful life.

- Hinckley, OH, USA

The door latch sensor in the drivers door is malfunctioning. Shows a door ajar warning on instrument cluster when door is actually closed tight. This warning indication prevent the doors from locking when driving. Big safety issue! it also causes interior light to stay on, and night time driving with that interior light glare is a safety issue. The dome lights have also stayed on when parked, causing the battery to go dead. This issue first was noticed 7/10/16 and continues intermittently each time the vehicle is driven.

- Holland, MI, USA

The contact owns a 2011 Ford Edge. The contact stated that the driver side door ajar warning indicator illuminated on the instrument panel and failed to turn off. As a result, the vehicle lost power. The vehicle was taken to a dealer, but the failure was not able to be diagnosed. The vehicle was not repaired. The failure mileage was 53,000. Updated 01/06/2017

- Oak Hill, WV, USA

The contact owns a 2011 Ford Edge. While driving at an unknown speed, the door ajar warning indicator illuminated and the parking and cabin lights remained illuminated indefinitely. As a result, the battery died. The contact took the vehicle to a dealer where the failure was remedied, but the failure recurred. The manufacturer was not made aware of the issue. The VIN was unknown. The approximate failure mileage was 59,000.

- Mickelton, NJ, USA

The contact owns a 2011 Ford Edge. While operating the vehicle, the door ajar light illuminated although the doors were secured. When the failure occurred, the dome light inside the vehicle remained illuminated while driving. The cause of the failure was not diagnosed nor repaired. The manufacturer was not notified of the failure. The failure mileage was 40,000.

- Las Vegas, NV, USA

The contact owns a 2011 Ford Edge. While the vehicle was parked, the driver side door was closed and the door ajar warning light illuminated. The interior lighting remained illuminated when driving, which drained the battery. The vehicle was taken to a dealer where it could not be evaluated. The manufacturer was not made aware of the failure. The failure mileage was approximately 50,000. The VIN was not available.

- Lincoln, AL, USA

The contact owns a 2011 Ford Edge. The contact stated that the interior lights would not respond when the vehicle was off and remained illuminated. The door ajar indicator illuminated even though all doors were closed. The contact stated that the lights were able to be switched off after several attempts. In addition, the vehicle experienced a complete loss of power. The vehicle was taken to the dealer where it was not diagnosed nor repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 50,000. Updated 04/20/16 updated 6/6/18

- Lincoln, AL, USA

The contact owns a 2011 Ford Edge. The contact stated that while parked, the door ajar warning light illuminated while the front driver door was properly closed. In addition, the front and rears doors locked and unlock independently. The failure occurred constantly. The vehicle was taken to an independent mechanic where it was diagnosed that the door ajar switch had failed and needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 18,000.

- Spring Hills, FL, USA

The contact owns a 2011 Ford Edge. While driving at an unknown speed, the front driver side door sensor displayed a false reading and indicated that the door was unlocked when it was actually locked. The failure recurred numerous times. The vehicle was taken to a dealer and repaired. Three months later, the failure recurred. The contact mentioned that it was the rear driver side door that triggered the false reading. The manufacturer was notified of the failure. The approximate failure mileage was 37,000. Updated 05/18/16 the consumer stated the driver's door and the passenger's door both failed. Updated 12/13/2017

- Greentown, IN, USA