10.0

really awful
Crashes / Fires:
3 / 0
Injuries / Deaths:
2 / 0
Average Mileage:
50,627 miles

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« Read the previous 20 complaints

problem #7

Sep 152012

Edge 6-cyl

  • 33,000 miles
I attempted to park behind a parked vehicle. I backed out of a driveway approx 60' from the parked car and when I put the car in drive the engine started to race & rev very quickly (6 - 7 RPM) like the accelerator was stuck. The car raced forward and would not stop until it hit the parked vehicle. I tried to brake immediately but the car continued to move forward. I applied both feet with more pressure on the brake and the car would not stop. The only thing that finally stopped the car was the parked car in front of me. My husband was the passenger and can verify the facts. Another person (female) who lives at the house next to the parked vehicle also came out to verify that she heard a car's engine racing/revving up before the actual impact. There were others in the yard (graduation party) across the street that also heard the revving/racing engine before they heard the impact/crash. There was no fault of mine that this car had a mind of it's own and proceeded to accelerate forward and the brakes could not stop it from hitting a parked car. I am just glad that we were not injured and that no one else was hurt or killed.

- Chicago, IL, USA

problem #6

Jun 232012

Edge

  • 20,000 miles
The contact owns a 2011 Ford Edge. The contact stated that while driving approximately 1 mph, the vehicle unexpectedly increased acceleration and then crashed into a tree. The driver sustained injury to the shoulder. The vehicle was towed to a collision center and repaired for the exterior body damages. The manufacturer was made aware of the failure. The approximate failure mileage was 20,000.

- Staton Island, NY, USA

problem #5

Jun 212012

Edge

  • 37,550 miles
My wife was driving home from work on the freeway when all of a sudden her vehicle went "limp". while the vehicle was in "limp' mode there was no acceleration and you can feel huge vibrations as if the engine was about to die. She was forced to maneuver her way through three lanes of traffic with her hazards on in order to get to a "safe" spot. The only way she was able to get out of the situation was to turn off the vehicle and restart it. The on board computer had a wrench light up and a message asking to look in our manual. Per our manual this is a powertrain issue. This has happened two more times in less than four days and twice our three month old son was with us/her. My wife is currently taking the vehicle to a Ford dealership and she just called to inform me that it had happened the third time. This is a dangerous thing and has disaster written all over it!

- Houston, TX, USA

problem #4

May 072012

Edge 6-cyl

  • miles
Letter from congressman king on behalf of constituent regarding her issue with the 2011 Ford Edge; please respond to massapequa park district office at 1003 park blvd., massapequa park, New York 11762 the consumer stated the vehicle suddenly accelerated from 30 mph to 90 mph. The consumer was unable to stop the vehicle. The vehicle was towed to the dealer. When the service tech drove the vehicle into the bay, the vehicle was still accelerating. The dealer performed tests, but they did not make any repairs.

- Woodmere, NY, USA

problem #3

May 292012

Edge

  • 54,917 miles
The contact owns a 2011 Ford Edge. The contact stated that while driving 55 mph the vehicle stalled. The contact was able to pull the car to the side of the road and restarted the vehicle. The vehicle traveled another 15 miles at 65 mph before stalling again. The contact took the vehicle to the dealer for a diagnosis and the throttle body was repaired. The failure and current mileages were 54,917.

- Newman, GA, USA

problem #2

Mar 242012

Edge

  • 10,000 miles
The contact owns a 2011 Ford Edge. While driving approximately 10 mph, the engine began to rev up and the vehicle accelerated in reverse independently to 35 mph. The vehicle began to spin and the contact crashed into a motor home. The police reported to the scene and a report was filed. The vehicle was towed to a tow yard. The passenger of the vehicle sustained injuries and bruising to his ribs, arms, legs, and head. The vehicle was not repaired. The VIN was not available. The approximate failure mileage was 10,000.

- Warminster, PA, USA

problem #1

Jun 112011

Edge 6-cyl

  • 10,000 miles
The contact owns a 2011 Ford Edge. The contact stated that the vehicle would intermittently surge forward while driving approximately 40 mph. The vehicle would continue to accelerate until the brakes were applied. The vehicle was taken to an authorized dealer and they were unable to diagnose the failure. The throttle body was replaced, but the failure continued. The manufacturer was made aware of the failure and offered no assistance. The failure mileage was 10,000. A field service engineer inspected the vehicle; repairs were completed which corrected the concerns. Ford Motor Co informed the consumer that they will not issue any type of refund. However, the consumer stated nothing has been settled and Ford responded with an offer letter of a five year warranty. Updated evoq 02/24/12

- Blue Springs, MO, USA