10.0

really awful
Crashes / Fires:
13 / 0
Injuries / Deaths:
5 / 0
Average Mileage:
52,895 miles

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« Read the previous 20 complaints

problem #114

Aug 072018

Edge

  • 81,000 miles
When driving my 2012 Ford Edge I experienced problems with the brakes at low speeds. When I was parking or trying to stop for a stop light, the brakes would become rock hard and I would have to push as hard as I could and hope it would stop. It was a very frightening experience and a definite safety issue. On one occasion I was unable to get the car to stop and rolled into the road. I just bought the car less than 48 hours before. I was informed it was due to the brake booster being bad. Ford is repairing this.

- Dublin, OH, USA

problem #113

Jul 312018

Edge

  • 70,000 miles
I have a 2012 Ford Edge that has had major brake failure happen. Over the last few weeks while braking for a stop light the brake pedal drops to the floor, and barely avoided rear ending the car in front, and then seemingly works fine again afterwards, making me question myself as to how big of an issue it had. Yesterday it completely failed and turning off interstate at an off ramp (going 70mph!) I nearly rear ended the semi in front of us at the stop sign!! my 8 month pregnant wife was in the front seat with me and my two dogs in the back seat! we were within inches of the semi bumper decapitating us! I very slowly made it to a parking lot across the street with use of parking brake, and had the car towed home. Once home in my droveway the brakes seem to work. So I search the web to have an idea if this is a vehicle specific problem before going to mechanic..whoah! there are more complaints identical to mine than I can count! Ford has not issued a safety recall for this life threatening defect. I have read constantly it is the brake booster or master cylinder, but that replacing with new Ford oem part only gives them a few months or years before it too fails! I cannot gamble my family's lives on a defective Ford part. I have Ford vehicles from the 80S and none have ever had catastrophic brake failures while driving. This is certainly a model specific defect and needs to be remedied. I am reluctant to trade off the vehicle after I have it repaired and pass the problem on to someone elses family, but I don't want to repair it, and have my family relying on a ticking time bomb for the next time it fails to stop. It is very dangerous for Ford to have a fleet of Edges on the road all waiting to endanger innocent lives when they smash into a car, building, or cement barrier. Please force Ford to address this issue, recall every car with the defect, and save lives.

- Hays, KS, USA

problem #112

Jul 262018

Edge

  • 68,000 miles
Brake booster has gone out three times resulting in loss of stopping power. Pedal goes to floor and vehicle does not stop properly. Ford has 13N02 campaign, but it only covers it one time. Since this is a safety issue the NHTSA must get involved.

- Powder Springs, GA, USA

problem #111

Dec 072017

Edge

  • 69,000 miles
Brake pedal went to the floor with minimal ability to stop. Contacted andy mohr Ford. No issue found. Replaced all breaks and rotors. On July 1st 2018 brake pedal went to floor again. Andy mohr Ford replace master cylinder. July 23 2018 brakes failed again. Big big big safety issue.

- Plainfield, IN, USA

problem #110

May 112018

Edge

  • 55,000 miles
On two occasions in the last four months my wife was driving on the highway the Edge and when she push down on the brake pedal it went all the way to the floor board. The second time this happened she pumped the brakes but still did not have brakes. My mechanic is guessing it's the brake master cylinder so we are having it replaced.

- Richland, IN, USA

problem #109

May 152018

Edge

  • 1 miles
On Monday 5/14/18 notice my Ford Edge 2012 brake don't stop the SUV will the pedal go all away down I think need new set of brake take to mechanic and installed the new brakes front and back Tuesday 5/15/18 my wife after driving to pick up my son in the school happened again the SUV don't stop for anything my wife have to maneuver the SUV to the side and hit the concrete column to prevent car accident.on New Jersey and the other issue is for more then 2 moths check engine lights appear in dash take to mechanic more then 5 time is something with the fuel system no one no which the problem Ford Edge from 2010 to 2013 have some many recall with the brakes and fuel system and Ford dealers don't want to fix this recall issue wath Ford waiting to peoples lost lives to resolve this recalls.

- New Brunswick, NJ, USA

problem #108

Mar 172018

Edge

  • 112,000 miles
In a head on collision with a telephone pole, the air bags did not deploy. The electrical would just shut down. Brakes were acting strange. All while moving.

- Jena, LA, USA

problem #107

Mar 072018

Edge

  • 71,000 miles
My wife was driving on a city street & had to apply hard braking. Now the brake pedal goes to the floor & the car does not stop properly.

- Costa Mesa, CA, USA

problem #106

Feb 192018

Edge

  • 75,000 miles
Could not stop the vehicle. Soft pedal. Thank goodness I always leave lots of room when in traffic. Pressed on brakes. Nothing. Quickly pressed again. Nothing. Quickly pressed again. Stood on brakes. :finally stopped. Scared the daylights out of me. Was sole passenger, thank goodness, as usually have passengers with me. Has happened a few times this week and a few other times over the past month. Thought I just needed to schedule an appointment with my mechanic to bleed the brakes or check the master cylinder. Started at around 70,000 miles on vehicle. Am taking car to my mechanic but am reading that this is a common problem with 2012 Ford Edges. Why isn't there ar ecal when this seems to be a common occurrence! it's not a matter of if, but when, this will be a serious multi-casualty accident waiting to happen. Do people need to die/become vegetables before anything will be done so that Ford takes responsibility for mechanical/design flaws that can destroy lives and property"?????"

- Costa Mesa, CA, USA

problem #105

Oct 182017

Edge 6-cyl

  • miles
2012 Ford Edge limited. Consumer writes in regards to brake performance issues. The consumer requested to be reimbursed for the labor cost replacement of the apim.

- Schofield, WI, USA

problem #104

Mar 152016

Edge

  • 132,000 miles
Brake concern - the brakes on my 2012 Ford Edge are very spongy, you must depress all the way to the floor in order to stop. I see the brake booster was replaced once under a owner notification program which technically isn't a recall but it is something Ford provides as a customer satisfaction action. I feel the concern is related to the original program but the braking concern is still present and I am concerned that something bigger may be going on. I am pleading for assistance in getting this resolved because it would be costly out of pocket expense for me considering it is a known concern within Ford.

- Farmington Hills, MI, USA

problem #103

Dec 192017

Edge

  • 60,000 miles
The 2010-2013 Ford Edge has a known issue with the brake booster, however, after two replacements of the brake booster alone, I am continuing to experience problems with my brakes. The time for my vehicle to come to a complete stop has tripled, if not more. I had the initial replacement done at approximately 60,000 miles and am having the same problem at 82,000. The brakes feel spongy and while they do not completely fail, the pedal goes all the way to the floor and stopping time is significantly decreased. This happens at all speeds in all conditions.

- Wichita, KS, USA

problem #102

Nov 132017

Edge

  • 45,000 miles
Brake pedal is getting very hard when driving

- Alamo, TX, USA

problem #101

Mar 012017

Edge

  • miles
I have this car in the shop for ptu X2, the sensors in the car went out causing the shifter and lights and doors not to work the breaks went out and now the cyclic converter is going out and there is a gas lick somewhere in the car or a viper lick somewhere and all of this started 3000 miles over the warranty and it has been in shop a total of 5 times in the past 2 years

- Grandview, WA, USA

problem #100

Mar 012017

Edge

  • 78,000 miles
The contact owns a 2012 Ford Edge. While driving 50 mph, the brake pedal was loose and traveled to the floorboard without warning. The vehicle was taken to an independent mechanic where it was diagnosed that the master cylinder needed to be replaced. The vehicle was repaired. Afterwards, the vehicle made an abnormal hissing noise. The contact was informed that the brake booster needed to be replaced. The vehicle was not repaired. The contact called a local dealer (sloan-Ford Lincoln Mercury Inc, 115 S james campbell blvd, columbia, tn 38401). The manufacturer was notified of the issue and referred the contact to NHTSA. The VIN was unknown. The failure mileage was 78,000.

- Columbia, TN, USA

problem #99

Oct 162017

Edge

  • 78,000 miles
I have had trouble with brake system since I've purchased the vehicle. Replaced brake pads several times. Last week, noticed pushing brake pedal to the floor to stop, took in to the mechanic that I use-the entire master cylinder was blown out the back with brake fluid just pouring out. He replaced the master cylinder (from Ford parts store) and also front and back brakes. When I picked up my vehicle, its still not corrected. Brake pedal is still "loose" almost going to the floor as it was and now it has hissing noise and sponge pedal. I called the Ford dealership, states that is a brake booster issue.to call and check recall on this particular VIN #. I called Ford Motor Co at 1-800-392-3673 and verified no recall on my specif VIN #, but many Ford Edge 2012 have been recalled for the brake booster. They referred me to contact the national highway traffic and safety administration to give this safety complaint. I';M very upset that this is a safety issue with my Ford Edge and nothing is being offered to me through Ford to get this issue fixed. This would be when vehicle is in motion obviously....

- Columbia, TN, USA

problem #98

Oct 052017

Edge

  • 85,000 miles
Brake booster failed nearly killing us in Dec 2015 as we rolled into an intersection. Luckily nobody hit us. Repaired Jan 2016 under cust satisfaction program 13N02 by Ford, likely to avoid a real recall. Replacement booster has now failed almost causing another accident after a year and 1/2 and 15K miles as wife had to run off road to avoid stopped traffic because she had no brakes. Why has NHTSA not forced a recall" it is literally is a situation where thousands of these cars are rolling around with adults and young drivers not knowing that at some point they'll need to stop and they will have zero brakes. Is anybody reading these? yes if you push to the floor hard and hold it tight it will eventually stop as a crude manual brake. Kids have never driven a car without power brakes! the rest of us aren't expecting it since no warning signs. Ford is simply installing the same defective part endangering lives. What do we do, sell the car and put someone else at risk since the replacement parts are the same faulty crap"

- China Grove, NC, USA

problem #97

Sep 082017

Edge

  • 116,000 miles
In September 2017, I was pulling into a bank with my 2012 Ford Edge. I applied the brakes and the pedal went to the floor. I tried reapplying them but once again had almost no braking power to stop. After coming to a stop with the parking brake I turned the car off then back on. Still no brake pressure, but a whistle sort of squeak when releasing the brake. I contacted hub city Ford in lafayette, la and brought it in for repairs (Sept 11). There was a recall on the brake booster which they agreed was the problem, and they replaced. Replacing the booster did not resolve the issue, and the dealership said the master cylinder needed to be replaced, even though there were no symptoms indicating an issue (no engine light, no leaks, no gradual loss in pressure). They replaced the master cylinder, then called to tell me there is still no brake pressure. Now they are saying the hcu needs to be replaced, and it will cost $1200. There was no warning that this was going out, and to my knowledge, doesn't show up on any type of diagnostics. I contacted Ford, and they created a case (cas-13144337) but would not tell me if there were other complaints with the same issue. By checking online, I see that this has happened many times to many car owners with no warning. The dealership told me that oftentimes they replace the power booster (recall issue) and ultimately end up replacing other components that are the real problem. The replaced boosters are being reported back to Ford, but maybe the other components are not because they are not under recall (but clearly should be).

- Opelsousas, LA, USA

problem #96

Jun 262017

Edge

  • 62,609 miles
While turning into a parking lot on 6/26/17, my brakes failed - went to the floor and I kept going - slowly since I was turning. Dealership sent a wrecker because I was afraid to drive the vehicle. It was the brake booster that had failed. I had just had new rear brakes put on 5/16/17 and went back because of clunking noise when I applied the brake on 6/1/17. I understand that this has happened to other 2012 Ford Edges and wanted you to add my vehicle to the list. Could have been really bad if I had been driving fast and faster and suddenly needed to stop!

- Homosassa, FL, USA

problem #95

Jun 252017

Edge

  • 84,000 miles
I could barely stop the car. I was in the mountains and there was no Ford dealer in that town. I took it to a local shop and they said I should not drive over a mountain pass. There was a recall for the brake booster. I had it fixed and now Ford is refusing to pay me back. They state it is not a safety recall.

- Commerce City, CO, USA

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