10.0

really awful
Crashes / Fires:
13 / 0
Injuries / Deaths:
5 / 0
Average Mileage:
52,895 miles

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« Read the previous 20 complaints

problem #74

Aug 032015

Edge

  • miles
The drivers side door alarm always goes off. Constant dinging, and the interior lights remain on. I have had to replace 1 battery already. Driving at night, especially in reverse, is terribly difficult with the lights on. The door is securely shut, however, that does not stop the alarm. The other issue I've had is the brake booster. I thought it was just the brakes so got those fixed and then stopping was near impossible. I had to push the pedal entirely to the floor to come to a slow stop. Should I have had to come to a quick stop, that would have been impossible. My husband did some research to see that this is a common problem so we went to get it repaired. However, it was costly and could have been a total disaster. The car was only 3 years old at the time.

- Toledo, OH, USA

problem #73

May 032016

Edge

  • 67,000 miles
While leaving the parking lot at work my wife's brakes failed without warning, she was lucky no cars were coming or she would have been hit. Scary considering my wife and daughter ride in this car everyday, and we took it on vacation to Colorado, just glad the brake didnt fail in the mountains. It was really just luck, cant believe that there hasn't been a mandatory recall for this problem. Well the good news is Ford is paying for the repair, thanks for stepping up after the fact, instead of doing what you should have done when you knew you had a problem. Recall

- Loda, IL, USA

problem #72

Apr 192016

Edge

  • 56,500 miles
The contact owns a 2012 Ford Edge. While driving 40 mph, the brake pedal was depressed and failed to respond without warning. The contact had to pump the brake pedal to get the vehicle to stop. Also, the driver side door ajar light illuminated when the door was closed and the vehicle alarm sounds off at various times. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failures. The failure mileage was 56,500.

- Mount Washington, KY, USA

problem #71

Apr 152016

Edge

  • 65,000 miles
I purchased my low mileage Edge from local Ford dealer. Experiencing periodic issue with car transmission lag or jerking when accelerating from stop, as at a stop sign or pulling out of parking lots. Took to dealer several times, they can't duplicate issue, no codes. More recently the backup camera has intermittently failed. No backup guidelines are present, sometimes backup camera is visible, then goes black, other times doesn't work at all. Now my brakes are giving me issues. The pedal will either be very hard to press, as in losing power braking when a vehicle dies. Then the pedal may go all the way to the floor. Did experience something similar while in fast food drive thru, foot on brake, then brake losing pressure and pedal depressing to floor. I put the vehicle in park, then the "service advance track: Light came on briefly. This vehicle is not safe and once I make a list of all of the service bulletins it's going to the dealer for repair. Last time I went the idiot at the service counter put that I said the vehicle "stalled". never did I say that happened. I said there was a lag in acceleration and the feeling like a transmission jerking into gear. Piece of junk Ford, don't know what I was thinking buying it. All of these complaints on this site, amazing there aren't more accidents. Shame on you Ford! you used to make quality products.

- Cleveland, TN, USA

problem #70

Mar 142016

Edge

  • 58 miles
My door ajar light is coming on. The dome light is staying on and the shirt to park is coming on when this happens. My brakes went out while I was driving down a busy highway. I was told that for extended the warranty on the brake bosster but this is not a recall.... I could have been killed! I would like to have know that my life was in danger before this happened.

- Brandon, MS, USA

problem #69

Mar 122016

Edge

  • 51,000 miles
Vehicle has approx. 51K miles and was showing no problems with brakes until this weekend. While driving out of town, I noticed the brake pedal didn't feel normal. I was having to press a little harder than usual. It got to the point where I had to mash down hard to get the vehicle to stop. I checked brake fluid, but reservoir was full. I was able to get back home safely but I did have some close calls when having to brake due to fact that it was taking longer distance to stop.

- Sandia, TX, USA

problem #68

Feb 292016

Edge

  • 78,000 miles
The contact owns a 2012 Ford Edge. The contact stated that while driving at 5 mph, the brake pedal was depressed and failed to respond. The vehicle was taken to an independent mechanic where it was diagnosed that the brake booster needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 78,000.

- Minneapolis, MN, USA

problem #67

Jan 012016

Edge

  • 63,000 miles
Started having problems with braking hard pedal at around 63000 miles. At the same time the vehicle would shut down while stopped in traffic or while vehicle is in park mode.

- Louisville, KY, USA

problem #66

Feb 092016

Edge

  • 58,000 miles
Brakes functioned perfectly prior to depressing the brake pedal in traffic (on a major city street with the vehicle moving at approximately 40 mph) and the vehicle did not stop. The pedal was difficult to depress, but with extreme pressure, could be pushed all the way to the floor, resulting in a whistle or beep sound. The vehicle became (and remains almost 24 hours later) unsafe to drive because it cannot be stopped within a reasonable distance. Internet research indicates this to be a known problem with the 2012 Ford Edge brake system, and references problems with brake booster. There should be a safety-related recall mandated for this vehicle, given the propensity for suddenly failed brakes to cause serious accidents or injuries.

- Naples, FL, USA

problem #65

Dec 242015

Edge

  • 26,000 miles
When I place my foot on the brake to start the car, and I leave my foot on brake paddle there is a humming noise that happens, this also happens when I place car in reverse and leave my foot on brake. Also there has been two times when I was stopping the car that the brake paddle went to the floor and the car was not stopping. Once when I was driving across a parking lot and stopping to wait to pull out and once when I was pulling into a parking space. Both of these incidents happened on the same day.

- Troutman, NC, USA

problem #64

Dec 242015

Edge

  • 70,000 miles
Brake booster failed with no prior warning. Sitting at stop light, brake pedal went to the floor and car lundged forward into intersection. Luckily we were not hit. Contacted Ford dealer and they informed me it is "very" common failure and it was covered under extended warranty negotiated by Ford to prevent a recall? I see Ford who won that negotiation.. it is nice that this won't cost me any money but it has or will surely cost someone their life(s). Unbelievable that the dealer, NHTSA and Ford know about this problem and no notice is sent to tens of thousands of families driving kids around in death traps" if that is the best you can negotiate at NHTSA, given a choice I'd rather have been notified of the issue rather than have Ford pay for the repair. At least families could make the wise decision not to drive the car. Why do we have government agencies if this is allowed? I see hundreds of complaints all over the web and no recall??? no notice?? how many other timebombs have been sucessfully negotiated to remain on our roads putting families at risk by manufacturers"

- China Grove, NC, USA

problem #63

Dec 232015

Edge

  • 67,500 miles
Brakes failed to engage, pedal was hard, pedal had to be pumped to get brakes to engage, dealer visited Dec 23 2015, diagnosis power break booster failure, called Dec 28 2015 to return for service, dealer claimed car fine to drive and left dealership with car on the 23rd?

- Vineland, NJ, USA

problem #62

Nov 162015

Edge

  • 56,000 miles
The contact owns a 2012 Ford Edge. While driving approximately 25 mph, the brakes failed without warning. The contact was able to coast until the vehicle came to a complete stop. The vehicle was towed to an independent mechanic and the vehicle was diagnosed that the brake booster failed. The vehicle was repaired.the manufacturer was notified. The VIN was not available. The approximate failure mileage was 56,000.

- Flinton, PA, USA

problem #61

Nov 042015

Edge

  • 20,000 miles
The car fails to stop and break pedal goes to the floor when applied. Ford has a blurb out - 13N02 - extended warranty coverage on brake booster - about this but it's not a mandatory recall. I almost got killed going through an intersection yesterday when my vehicle failed to stop. Do people need to die before they address this issue?

- Philadelphia, PA, USA

problem #60

Oct 292015

Edge

  • 74,000 miles
Pedal sometimes goes to floor and is slow to pump up again. More normal symptom is the break continues to slowly go to floor while stopped at a light. First though was air in the brakes but now believe the booster pump is inadequate or failing.

- Scituate, MA, USA

problem #59

Oct 262015

Edge

  • miles
When I press brake pedal is hard and the vehicle dont want stop and when I try to press pedal twice still didn't stop corectly, brake rotor and pads still like 80%

- Washington, PA, USA

problem #58

Oct 152015

Edge 4-cyl

  • 60,000 miles
The contact owns a 2012 Ford Edge. While driving in reverse, the brake pedal was applied, but the vehicle hesitated to stop and the pedal extended to the floorboard. The vehicle was taken to an independent mechanic. The mechanic replaced all four brake pads and machined the rotors. The failure recurred. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 60,000....updated 01/27/16; 04/23/18

- Chula Vista, CA, USA

problem #57

Oct 102015

Edge

  • 22,200 miles
Backing down driveway in reverse the brakes failed to function properly. I had to stand on them (push with all my leg strength) and then all of a sudden they were working with the power assist. Thankfully no one was coming down the street at the time. I'm certain this is a design or manufacturing flaw. It was similar to the time I broke a brake line and only had the rear drum brakes working and had to use the emergency brake to stop. To me the brakes are mission critical for safety and if Ford won't admit it and have a recall then the ntsb must step in. This thread is loaded with similar complaints and something needs to be rectified before some one is killed.

- West Chester, PA, USA

problem #56

Oct 082015

Edge

  • miles
The contact owns a 2012 Ford Edge. The contact stated that there was an abnormal noise coming from the vehicle as the brake system failed. The contact stated that when the brake pedal was applied, it was difficult to depress. The contact had to apply force to the brake pedal in order to stop the vehicle. The vehicle was to be taken to a dealer where it was awaiting diagnostic testing. The manufacturer was notified of the failure. The failure mileage was not available.

- Jefferson, OH, USA

problem #55

Sep 152015

Edge

  • 50,729 miles
Brakes did not initially respond when backing up. Brake pedal was hard and took tremendous force to even begin to slow vehicle. Same occurrence when moving forward at slow speed. At faster speed, brakes were very grabby and inconsistent. Immediately concerned for safety and took to Ford dealership. Service tech. Knew immediately what issue was just by description of symptoms. Informed me car unsafe to drive and that repair would be covered by Ford customer satisfaction program 13N02 to replace brake booster. This seems like a recall situation as evidenced by many other accounts of this brake failure by me and many others. I was just fortunate it didn't occur on highway the day before.

- Flushing, MI, USA

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