The contact owns a 2012 Ford Edge. The contact stated while attempting to stop the vehicle, the brake pedal was extremely firm while depressed, and the vehicle failed to stop immediately, causing the braking distance to be extended. The vehicle was eventually taken to the local dealer who diagnosed that the brake booster and master cylinders were faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 120,000.

- Foxborough, MA, USA

The contact-??s daughter owns a 2012 Ford Edge. The contact stated that his daughter received the Manufacturer's Recall Number CSP-13N02 (Service Brakes). The recall was repaired however, the contact stated that four years later while his daughter was driving at an undisclosed speed, she depressed the brake pad however, the vehicle failed to stop. The contact-??s daughter had to apply pressure by pumping the brakes several time to stop the vehicle. No warning lights were illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the master cylinder leaked into the brake booster and needed to be replaced. The vehicle was repaired. The dealer was not notified of the failure. The manufacturer was notified of the failure and the contact was provided a case number and advised to call the NHTSA Hotline. The failure mileage was approximately 106,000.

- Ocean View, DE, USA

2012 Ford Edge. Consumer writes in regards to ABS system failure. The consumer stated the hydraulic control module, master cylinder, and brake booster failed simultaneously. The consumer stated there should be a recall.

- Auburn, WA, USA

The contact owns a 2012 Ford Edge. While driving approximately 35 mph and approaching a stop, the brake pedal was depressed and traveled to the floorboard. After several attempts, the vehicle was able to be stopped. The contact stated that the failure began around January of 2019 and had worsened. The vehicle was taken to an independent mechanic who determined that the master cylinder needed to be replaced. The vehicle was repaired by the contact. The vehicle was not taken to a dealer for diagnostic testing; however, an appointment was scheduled for October 21, 2019. The vehicle was not repaired. The approximate failure mileage was 99,000.

- Elkins, WV, USA