In June of 2018 with 48,182 miles on my vehicle, I experienced the brake pedal very hard to push some of the time, and then other times, the brakes would not stop and you could hear air come out from the brake pedal. Realizing this was a hazard for myself and other drivers, I took my car into a Ford Dealership. They stated that there was a recall on the brake booster and replaced the part free of charge. In November of 2020 with 80,060 miles on my vehicle, the exact thing happened again. I contacted the Ford Dealership, they stated there is no other recall and because it had been over 12 months from the first replacement that they could not replace it free of charge, so I paid a shop over $500 to replace the brake booster again. Now, August 17th, 2021 less than 9 months later and only 10,000 more miles on my vehicle it has happened again! The Ford Dealership recommended that I contact Ford's corporate office. Ford Corporate told me that they will not cover the cost to repair my vehicle for the 3rd time and will not provide the part free of charge. This is an obvious issue with their brake booster part or a deeper issue that isn't being addressed, leaving vehicle owners, like myself, at risk of getting into an accident due to a faulty brake system.

- Canton, OH, USA