10.0
really awful- Crashes / Fires:
- 3 / 0
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 50,220 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
After seeing the recent issues w/ the Ford V6 ecoboost engine, I thought it wise to tell about the 2.0L ecoboost engine in my Edge. After owning the vehicle less than a year, I was driving thru a neighborhood at a very slow pace, I started to make a right turn & the car simply died. No shaking, no warning. Lost all power steering & engine compression. Turned off, restarted & all was well. Took to dealership the next week, if we cant replicate it we cant fix it. Last month, my wife was turning right slowly into a parking lot & it happened again. This time Ford kept the car for over a week trying to duplicate the issue, no luck. If we cant find it, we cant fix it. I was told it could be numerous things & no bulletins or fixes at this time. So my pregnant wife now drives a brand new vehicle that decides to die in traffic while turning, maybe in front of oncoming traffic, . I have read numerous complaints online about this same thing happening to other Edge ecoboost vehicles, but alas no fix. In the recent articles I have been reading it says the 2.0L ecoboost engine has not been affected, I feel that is incorrect. I think Ford needs to look into all ecoboost engines & find a fix now or replace the vehicle.
- Imperial, MO, USA
Vehicle experiences extremely hard transmission shifts. When slowing down and going to speed back up, transmission appears to shift into wrong gear causing vehicle to bang hard then shift into correct gear to the point the entire vehicle shakes/feels like you were hit. Vehicle also engages hard into 1st/2nd gear when coasting and reapplying gas. I have experienced the hard shift into gear issue multiple times (at least 10-15) and 1st/2nd gear engage bump everyday. This is a problem that continues to get worse and will probably lead to transmission failure.
- California, MD, USA
Purchased this car brand new. The transmission has been a problem from the start. Driving under normal, dry conditions when throttle is decelerated and then a slight pause before acceleration the car slams hard into gear when you begin to throttle again. The first event the dealership "flashed the computer" and said that would fix it. The second incident has netted no results. The dealer had my car for 10 days without even looking at it claiming a lack of certified technician. They set an appointment for me on 7/30/2012 and by 8/9/12 had still not looked at my car.
- Anchorage, AK, USA
- Richmond, TX, USA