10.0
really awful- Crashes / Fires:
- 0 / 2
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 44,381 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
The contact owns a 2012 Ford Edge. The contact stated that the door ajar warning light remained illuminated and the door ajar chime would not disable. The contact also stated that the power locks failed to function properly. An independent mechanic diagnosed that the latch on the doors needed to replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 36,000.
- Kansas City , MO, USA
Drivers side door ajar warning light will not shut off, nor will the warning bell stop ringing. I was quoted a price in excess of $400 to replace a simple door latch assembly, by my Ford dealer. I have researched this and this problem appears to have been going on for years! truly unacceptable, unless of course your name is bill Ford. Awful customer concern by them.
- Spring Hill, FL, USA
2012 Ford Edge door ajar alarm safety issue.
- Loveland, OH, USA
The driver door latch signals that the driver door is ajar when it is not. This prevents the door from locking and also affects the instrument panel display and interior lighting as well as the alarm system.
- Grandview, TX, USA
Door ajar sensor has failed causing the door ajar warning to stay on, dome lites and parking lites stay on as well after parking.doors will not lock when driving, causing a huge safety concern for myself and passengers.
- Cottontown, TN, USA
Driver door ajar warning comes on and will not go off due to defective door latch switch. Dealer repaired switch but did not replace it like I had wanted. Problem is solved for now but I'm sure it will come back. This needs to be a recall.
- Tallahassee, FL, USA
Drivers door ajar alarm is sounding when door is fully closed.
- Susquehanna, PA, USA
The driver door latch signals that the driver door is ajar when it is not. This prevents the door from locking and also affects the instrument panel display and interior lighting as well as the alarm system.
- Banner Elk, NC, USA
Driver door ajar warning continually comes on at random times, or sometimes not at all. After awhile it was coming on all time and the dinging bell was driving me crazy. Had it fixed at the dealer, at my expense of course.
- New Providence, PA, USA
I recently purchased a 2012 Ford Edge. In Nov. 2013 a warning started showing on the dash every time I close the door (either driver side doors or passenger side doors) that says door ajar. No matter how many times I close the door it still says it. If I ignore it and drive down the road another warning pops up that says shift into park. When these warnings are on the interior lights stay on as well. Which could leave to a dead battery. These warnings going off every few minutes is very aggravating and for me a little scary as well especially when U R driving down the road and it says warning shift into park.... is there any kind of recall for this problem or anything that can be done to fix this? I thought it would stop but after having the vehicle for 9 months it is still doing it. I have my grandbabies in the vehicle with me alot and to me whenever there is any kind of warning showing up that is a problem and could lead to something serious and should be taken care of by Ford.
- Providence, KY, USA
I am having the same issues as hundreds of others have had and posted on the NHTSA site. The door ajar issue followed by the shift to park issue. I am curious with this many issues with the door latch failure, why isn't this a recall"??" very annoying to try to have something nice only for it to fail at 2 years old. Battery also went dead around 47000 miles and crashed my gps. Approximately $900 to fix the three issues. This does not include the 4th issue with the back hatch not closing the first time we hit the button - this has been off and on since day 1 and I'm told yesterday that it looks like it is out of alignment and would need to go to the collision center for estimate on repair. Not likely.
- Upatoi, GA, USA
Drivers side "door ajar warning" comes on very often and won't go off. Doesn't always come on immediately, but while on, won't allow doors to lock while driving. Very dangerous situation. When it comes on, not always in a position to stop immediately and put in park to reset. Must stop and repeat closing until it takes. Again very dangerous. Lastly, when exiting the auto if the sensor fails then the lights stay on an extended period, running the battery down. Not allowing the doors to lock and alarm to set.
- Summerville, SC, USA
Drivers side "door ajar warning" comes on very often and won't go off. Doesn't always come on immediately, but while on, won't allow doors to lock while driving. Very dangerous situation. When it comes on, not always in a position to stop immediately and put in park to reset. Must stop and repeat closing until it takes. Again very dangerous. Lastly, when exiting the auto if the sensor fails then the lights stay on an extended period, running the battery down. Not allowing the doors to lock and alarm to set.
- Poca, WV, USA
Drivers side door ajar warning lights when door is closed, preventing door locks from being engaged, dome lights stay on, and door ajar alarm activates every time vehicle stops. The alert is distracting and interferes with detection of other alarms. Door locks not being engaged is a safety issue, particularly with children in vehicle. Condition worsens over time and also is worse at temperatures above 85 degrees F.
- Keller, TX, USA
Driver side door ajar sensor failed.
- New Palestine, IN, USA
Door ajar sensor is overacting. Initially a few door closings rectified. Has gotten worse over time and disallows locking, warns to shift to park often in slower traffic. Interior lights remain on for more than 20 minutes draining the battery. No way to shut off interior lights with this door ajar defect even with the car off and doors firmly closed.
- Plymouth, WI, USA
Driver door sensor light will not go out, even when door is securely closed. Locks will not engage when driver door sensor light is on. May be issue with latch mechanism. Poses safety and security issues for driver and passengers because although vehicle is drivable, locks will not engage.if sensor light is on. Appears to be a common issue which Ford is ignoring.
- Atlanta, GA, USA
Door ajar switch went bad on our Edge, which is a good vehicle.had it replaced and just fine now.
- Sardinia, OH, USA
The 2012 Ford Edge door sensor has gone bad in my car. Nothing happened or changed, but have read 100's of incidents online about this issue. It starts when opening and closing the door, and the door sensor light will not turn off. You open and close the door 1-2 times and it goes off. No big deal. Over time, you have to open and close 5-10 times to get the car to acknowledge that the door is shut. Not long after that, the sensor will come on while driving for no reason. Ultimate, will not go off at all. Sounds like it's not a big deal until you realize that the interior lights will not shut off when the door sensor is on, the doors will not lock, and the alarm will not set. With having children in the back, they can open the doors on the highway at any time. Not to mention not being able to lock your car doors in general is unsafe. Also, this affects the battery because the lights won't shut off. Ford has yet to recall this issue.
- Martins Ferry, OH, USA
- Williamsburg, VA, USA