10.0
really awful- Crashes / Fires:
- 0 / 2
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 44,381 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
My drivers door latch ajar switch is broken and it will not let me lock the doors and the interior lights stay on and every time I stop the car this annoying alarm comes on telling me to put the car in park and my dealership will not pay for the switch to be replaced even though I paid for the extended warranty.
- Grand Ledge, MI, USA
When I started the car, the driver door ajar alarm would not go off. I tried to open and shut the door, but the alarm stays on - which means that the lights inside the car stay on draining the battery. I took the car into a Ford dealership in meridian, id and the cost for fixing this problem is $316. After looking at the internet for solutions, I discovered that this problem is very common. Please consider a recall and make the Ford corporation stand behind their vehicles.
- Caldwell, ID, USA
Drive door ajar light on when door closed preventing doors to lock. Safety hazard.
- Downingtown , PA, USA
When in drive, and door closed, door ajar indicator constantly dings. When contacting dealership, they acknowledged its a known issue for this vehicle, yet Ford doesn't deem it a safety issue, therefore won't recall it. It is a distraction, and door is unable to be locked when in drive, creating a safety issue. Also, since the vehicle thinks the door is open, when in park and locked, interior lights will not go off, leading to battery drain. Dealership wants to charge a diagnostic fee, before it will fix the problem when they know exactly what the issue is. Of course the issue happened right after vehicle went over mileage warranty. Door lock was already replaced within a month of vehicle purchase, and the second one went bad already. Those only have 1000 mile warranty on replacement parts, Ford is knowingly putting defective parts in the vehicles.
- Allen Park, MI, USA
The door ajar light for my drivers door will not go off. My doors do not lock because of this.a bell chimes when I stop my car also because of this.
- Gibson, NC, USA
The door ajar light stays on no matter how hard you close the door.
- Elkhart, IN, USA
When the Edge is stopped and the driver door is opened and then closed the door ajar warning remains on. This causes the inside light to remain on and the doors to not lock. When in a parking lot at night this causes a severe safety issue. I have to open and close the door 5 or 6 times before it will register the door is closed to allow the doors to be locked. There was one occasion the passenger door was open and closed then the driver door ajar warning came on, I had to find a place to park out of traffic to correct the issue. On one other occasion I was driving down the road and the door ajar warning came on and the interior light came on. I had to pull off the freeway to open and close the door until it registered it was closed again.
- Katy, TX, USA
2012 Ford Edge. Consumer writes in regards to rear brake problems and several other vehicle issues. The door ajar light sensor was inoperative and the inside lights would not go off. Also, the vehicle made a loud electrical humming noise and would shut off. The sound would last anywhere from 10-30 minutes, the radio would not turn off and the remote start would only work in the afternoon. Also, the low tire pressure light illuminated.
- Fredonia, NY, USA
2012 Ford Edge. Consumer writes in regards to vehicle has a computer glitch causing the tail gate to raise without warning. The consumer stated the last time the tailgate went up, she was backing out of the garage and it struck the concrete barrier header over the garage door opening, resulting in approximately $1,000 worth of damage to the tailgate. Normally, the tailgate would chime when it was going up, but on three occasions that did not happen.
- Hobe Sound, FL, USA
The contact owns a 2010 Ford Edge. The contact stated that the sync screen failed and would only show a black screen. The vehicle was taken to the dealer for inspection and they stated that the computer module needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 4,600. Updated 04/29/14 the consumer stated he never received any recalls. Updated 05/15/14
- Pinecrest, FL, USA
The contact owns a 2012 Ford Edge. The contact stated that after entering the vehicle, the door ajar warning light illuminated constantly. The vehicle was taken to the dealer where it was found that the driver's side door latch needed to be replaced. The vehicle was not repaired. The manufacturer was contacted about the failure. The failure mileage was 71,000.upadated 04/29/14 MA the consumer stated the doors will not lock with the key in the ignition, the interior lights would stay on at night and occasionally after the key is removed, lastly, after a stop warning lights would flash and a distracting dinging sound would start while driving. Updated 5/2/2014
- Montalba, TX, USA
The display reads: "shift into park" with the vehicle moving when the door ajar indicator (falsely)reports the door is ajar. This is a problem that multiple Ford owners have reported and is ongoing since the 2007 model year.
- Texarkana, TX, USA
At randon the driver door ajar light & warning will appear. This prevents doors from being locked while the key is in the ignition switch. Door is secure and closed. Warning light will sometimes come on while driving. I am concerned it presents a security issue while driving in some urban areas. Ford dealership where I bought the car said that they had seen the problem before and, since it was outside the warranty period, would cost approx. $300 to repair.
- Park Hill, OK, USA
Vehicle caught on fire after we attempted to park the vehicle. This incident took place less than two weeks after new car purchase from dealer! horrible experience and a safety hazard for anyone looking to purchase a Ford Edge.
- San Diego, CA, USA
Vehicle equipped with myford touch system. System controls heating/defrosting system. This system has failed to operate properly on multiple occasions. Ford Motor Company is aware of issue and has not corrected it. Ford should not be allowed to market vehicles that do not have properly functioning heating/defrosting controls. These vehicles are dangerous and the issue is well know by internet searches. People rely on vehicles to operate properly in winter conditions. This needs to be addressed. Thank you for your help.
- Worcester, MA, USA
- Fredericksburg, VA, USA