6.1

fairly significant
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
13,000 miles

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problem #1

May 202012

Edge

  • 13,000 miles
The contact owns 2012 Ford Edge. The contact stated that when the air conditioning unit was activated, there was a white, powdery substance being emitted from the ventilation. The vehicle was taken to the dealer at least five times but they were unable to identify the substance. In addition, they could not provide a diagnosis for the failure. The vehicle was then taken to another dealer who inspected and cleaned the air conditioning unit however, the failure recurred the following day. The manufacturer was notified by email but the contact had not yet received a response. The vehicle was not repaired. The failure mileage was 13,000.

- La Quinta, CA, USA