My shifter cable degraded and I had to have it towed to Keith's Automotive Center in Torrance, CA. They supposedly fixed it but it is not working again. I saw that Ford recalled 2015-2018 Edge's (Campaign 22V413000) but I feel my year could possible be a problem as well. I have since taken it back to Keith's but they refused to look at it again even though it was under their warranty.

- Harbor City, CA, USA

The contact owns a 2013 Ford Edge. The contact stated while driving 40 MPH, when the vehicle started shifting gears. The check engine and PRM warning lights illuminated on the instrument panel. The contact was able to pull over and shut off the vehicle, once the vehicle cooled down the contact was able to restart the vehicle and the vehicle started operating normally. The vehicle was not diagnosed. The manufacturer was contacted, and they stated that the vehicle VIN was not under recall NHTSA Campaign Number: 14V393000(Power Train). The failure mileage was 199,000.

- Daphne, AL, USA

On June 7th, 2022 my wife [XXX] was driving her 2013 Ford Edge and stopped at the Belks Department store located at the Tri-City Mall located in Forest City, NC 28043. She parked her car and went inside to shop. After approximately 10 minutes shopping inside the store, she hears an announcement over the Belks Store intercom -?? Would the person driving a White Ford Edge please come to the cosmetic counter. When she walks over to the counter a store employee, and a customer, told her that her car had rolled down the parking lot and hit a parked tractor trailer rig ( trailer only). Fortunately it did not hit any other cars located in the parking lot. The front end of the Ford Edge was severely damaged, including, front hood, front bumper, grilles, coolant fan, and other front end items. The tractor trailer was not damaged. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

- Rutherfordton , NC, USA

The contact owns a 2013 Ford Edge. The contact stated while reversing out of her driveway at approximately 2 MPH, there was a loud grinding noise underneath the vehicle. The contact stated no warning light was illuminated. The contact stopped the vehicle and placed the vehicle into "drive" and returned the vehicle onto her driveway. The contact turned off the vehicle. The vehicle had not been taken to a dealer or independent mechanic. The vehicle was not diagnosed or repaired; however, the contact's husband observed damage to the transfer case. The manufacturer had been informed of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 14V393000 (Power Train). The failure mileage was approximately 98,000. The consumer stated they purchased a transfer case and made the necessary repairs.

- Thompsontown, PA, USA

After start of vehicle and engaging vehicle by shifting to drive and pressing the gas paddle, the vehicle would not move. While pressing the gas peddle again, vehicle revs but, does not drive or move, rocks but stays in place. Makes noises underneath car. I was at a red light when this happened and also left in the middle of the road while driving.

- Vernon Hills, IL, USA

Traction control. Stabiltrak, and ABS system all randomly failed at 69,000 miles. They were intermittently going in and out for two days now come on every time. The car does not even have 100,000 miles. I have replaced the transmission and have countless electrical issues. The blend door actuators are all faulty. Known common issue that will cost a thousand to fix. Master brake cylinder has been replaced and still having faulty petal issues that is no longer covered. The panoramic roof does not work and it is a known issue almost every edge has. And now sever safety issues with the ABS system and traction control. There is no excuse for this poor manufacturing and no recalls to fix them. There were absolutely zero warning signs or check engine lights that came on prior to any of these systems happening. The transmission never through a code at all until after it locked up. The ABS system went out while driving down the road on a rainy day causing me to loose control and luckily I was able to get it into the ditch instead of into oncoming traffic. It put my life and my friends lives in danger. Ford should be sued for this and made to recall every single edge or other vehicle with these components. I have no fixed the issue yet because I wanted to submit this issue to the NHTSA and have it available to be inspected if they wanted. This vehicle is extremely unsafe and has had issues non stop. The transmission went out also while driving on the highway and just locked up causing me to almost get hit from the rear. And the replacement transmission is already having issues again with less than 15,000 miles on it. This

- Tallahassee, FL, USA

The wrench light comes on sporadically causing decreased speeds which entails causes accidents.

- Memphis, TN, USA

The contact owns a 2013 Ford Edge. The contact stated that he noticed an oil-burning odor coming from the vehicle. The contact then noticed that the vehicle was leaking oil underneath the vehicle. The contact took the vehicle to the dealer who diagnosed that the transmission PTU failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA for assistance. The approximate failure mileage was 74,950.

- Minneapolis, MN, USA

The contact owns a 2013 Ford Edge. The contact stated that while having routine maintenance, she was informed there was an abnormal power train noise detected. The contact stated that while driving at unknown speeds the vehicle was shaking. The check engine warning indicator light illuminated The vehicle was towed to the local dealer who diagnosed the power transfer unit and the transfer case needed to be replaced. The vehicle was repaired. The manufacturer was notified. The failure mileage was 94,000.

- Elmira, NY, USA

The ABS went out. Brakes went all the way to the floor. On a separate occasion, a brake line gave out and was leaking' that needed to be fully replaced' power brake booster and master cylinder needed to be replaced' this all happened within 4-5 months. The wrench idiot light came on and there was lose of power. It has come on multiple times but then goes away and then the car is fine.

- Charleston, SC, USA

Car was serviced in Massachusetts prior to driving to Florida. Dealer recommended new brakes and air cabin filter. No mention of other issues during 99 point inspection (report not provided). Reached Florida and came off highway and was cut off and slammed on brakes. Heard a large boom and tried to drive forward and would not drive. Reached parking lot and car would reverse but when moving forward would skip. Had it towed to local dealership told me that power transfer unit had exploded. Most likely had leak that was not discovered during car servicing. Researched online and the power transfer unit seems to be a major issue with the AWD Ford Edge. Surprised there has not been a recall.

- Winchester, MA, USA

The power transfer unit failed which cost $2,800 to fix. This seems to be a common problem with this model car. After researching this issue it seems to be both very costly as well as a safety issue as well. After bringing up the metallic noise a couple of times with the dealership, I finally asked them to check the ptu unit which it was confirmed to be.

- Gurnee, IL, USA

Power transfer unit failed. Cost to fix was $2,800. I brought it to the Ford dealer a couple of times. After diagnosing it myself I asked them to check power transfer unit which was making a metallic sound. I did some research and found this is a very common and possibly dangerous and certainly costly condition with this car.

- Gurnee, IL, USA

Had to have transmission replaced at 48,000 miles. I was driving down the road and all of a sudden it just shut off while driving. I was on a city street driving about 40 mph. I had to call the local police department to have them come park behind the car because multiple people almost hit me while stranded in the middle of the road. Oil pressure light came on for a single split second then went off. Right after the transmission gave out and engine shut off as a way to protect the motor. I was almost hit by several people. I started the car again and it idled fine. As soon as I shifted into drive it shut off again. This could have gotten me and my gf seriously injured. Rear cross traffic warning signals go off when nothing is around. It happens all the time and is super annoying.

- Tallahassee, FL, USA

My car has been leaking oil for years, but no one could find a leak in our oil system. We were just told we have a cracked transfer case by the Ford dealership.

- Highlands Ranch, CO, USA

At less than 69,000 miles, my 2013 Ford Edge developed a whine in the power train, noted by my independent mechanic. I own one vehicle and I live 13 miles from the Ford dealership in coatesville where I purchased it new in 2013. The dealership diagnosed the problem as the power transfer unit and indicated it could fail at any time (causing a real safety issue). Reluctant to risk driving it any more than absolutely necessary, I had it replaced at a cost of $2,000. The dealer submitted a claim to Ford to seek any financial help, since it had less than 69,000 miles. Claim was denied on the basis that it was beyond the 60,000 mile extended warranty threshold and that it had not been continually serviced by the dealership. At less than 9,000 beyond the warranty the ptu for this 2013 Ford was clearly defective and it cries out for a recall.

- Honey Brook, PA, USA

The contact's aunt owns a 2013 Ford Edge. The contact stated while driving 20 mph, the transmission warning light illuminated and the vehicle decelerated independently. The contact was able to park on the side of the road and turn off the ignition. The vehicle was restarted and the warning light was no longer displayed. The vehicle was taken to koons Ford Lincoln of annapolis located at 2540 riva rd, annapolis, md 21401, (410) 224-2100 however, the mechanic was unable to duplicate the failure. The vehicle was not repaired. The manufacturer had not been informed of failure. The failure mileage was 131,995.

- Annapolis, MD, USA

Driving up hill this vehicle loss power and the transmission disengaged in the middle of traffic I let the roll backward into a driveway shut the switch off waited about five minutes. I restarted put in gear and it drove as though it had no problem

- Spartanburg, SC, USA

Started noticing small drips of dark black liquid on driveway where vehicle was parked overnight. Further investigation revealed the drip was from the ptu/power takeoff unit. After some research, I discovered this is a very serious and common problem on this model vehicle because the lubricant cannot be changed nor does the manufacturer recommend any maintenance on the unit. Failure of the ptu is dangerous and will result in vehicle disablement. Therefore the only option is to replace the entire unit with a new one that Ford has added a drain plug for lubricant changes at scheduled intervals. This repair will cost approximately $2000 plus loss of the use of vehicle.

- Pearisburg, VA, USA

While driving in town car lost power and limped along. Yellow/orange wrench light came on. Pulled over turned engine off then restarted, worked fine. Manual said power train loss of power. Three times it's happened and Ford can't find code to determine problem. No confidence in car. If happened on highway at high speeds there probably would have been major accident

- Muncie, IN, USA