10.0
really awful- Crashes / Fires:
- 1 / 1
- Injuries / Deaths:
- 6 / 0
- Average Mileage:
- 67,862 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Check fuel inlet came on. Then engine light several days later. The gas gauge will not read the level of gas. Now the check engine light is coming on. The dealer said it is not covered under emissons. And it sure is. These fumes are getring in the air. And the valve is not working causing the gas can to get metal which will in turn tear this up.
- Yukon, OK, USA
2013 Ford Edge fwd. Sudden loss of acceleration in interstate at high speeds almost impossible to get to shoulder of road.
- Evansville, IN, USA
2013 Edge sudden loss of acceleration at anytime. Going 75 down the interstate or 30mph through town. Must pull to shoulder if road shut vehicle off and restart. Very dangerous.
- Evansville, IN, USA
Throttle body malfunction. Driving at 45mph car suddenly slows to 2 mph. Shut off car start again, same thing happens. Wrench light comes on. Ford has extended warranty coverage on earlier Ford Edge models but does not on the 2013 Edge. This is the identical problem and repair ( Ford service diagnosed) at a cost of $600. Very dangerous problem to occur suddenly slowing to a crawl in fast moving traffic. Should have been a recall.
- Apex, NC, USA
My car will all of a sudden stop excels rating at high speeds. The rpms increase as the speeds decreases. The Ford dealerships can not figure it out as it has to be doing it. It can happen 30 minutes into driving and then maybe 1.5 hours is, there is no consistency. It has happens for the past year. And now tracing for the past summer it is very anxious driving this car. I am not sure my car was cleared really with all the recalls.
- Raleigh, NC, USA
The contact owns a 2013 Ford Edge. The contact stated that the vehicle was leaking fuel. The vehicle was taken to raymond Chevrolet (118 il-173, antioch, il 60002, (800) 989-5939) where they stated there was a lifetime warranty on the fuel pump module, filler hole, and fuel tank, which were replaced. After the repair, the fuel gauge failed to provide accurate readings. The vehicle was taken back to the dealer, which resulted in a dispute about whether or not the fuel gauge indicator was damaged by the mechanic. The dealer threatened to charge the contact for the repairs. The manufacturer was not contacted. The failure mileage was 220,000.
- Pleasent Prarie, WI, USA
My vehicle shutters several times when.moving in.motion. Then warning.comes on check fuel inlet while in.motion. Then moments pass and the vehicle shuts off automatically and in drive. Then I panic.
- Estero, FL, USA
July 21, 2019 driving along on a 35 mph road and car just stopped accelerating when pushing gas pedal. Wrench indicator appeared and had to put car in neutral to safely pull over. Car did restart after shutting off. Same incident happened an hour later going the same speed. We researched and found the numerous other Ford Edge same complaints that the throttle body was in need of replacement. Had it replaced and car is running smooth with no problems. This was a very scary and concerning issue. I can't imagine being on the expressway like others have experienced. Ford make this right and put out a recall.
- Holly Springs, NC, USA
Fuel filler neck continues to cause check engine light to come on. Check fuel inlet message also appears on dash. I know that there has been a recall for my make and model not sure as to why my vehicle was not included.
- Hermitage, TN, USA
When stepping on the gas pedal the vehicle would not accelerate. The vehicle would not die but would not move. The check engine light came on. This happened on multiple occasions once in highway traffic and once at a busy intersection. The dealer told me it was a known problem and that there was nothing I could do to cause the problem or prevent it. Dealer replaced the throttle body assembly for $524
- St. Louis, MO, USA
Fuel leak put gas and five minutes later the tank is half empty
- Novato, CA, USA
There is a leak/crack in the fuel neck. Every time I refuel the vehicle, it will not start right away. After a minute it will start. The dealer recommended I spend $600 to replace it. Also, driver window is scraping when it goes up and outside decorative panel paint is fading.
- Ladera Ranch, CA, USA
Driving 45 mph when the engine lost power and a wrench icon light came on. Engine was idling roughly and accelerator would not work. Vehicle was towed to a dealer and service department could find no trouble codes and could not replicate the problem. The next day this same issue happened again at around 45 mph on a highway.
- Gainesville, GA, USA
Check engine light came on. Took it to vehicle service station and code P0299 came up. That is the code to replace turbocharger assembly. The vehicle is only 6 years old and under 100K miles. This issue should not be coming up on a vehicle that is not that old
- Vacaville, CA, USA
The contact owns a 2013 Ford Edge. While driving various speeds or while the vehicle was stationary, there was a strong odor of fuel detected inside the vehicle and the ignition fuel warning indicator illuminated. The contact also mentioned that the passenger side door ajar warning indicator illuminated when the door was completely closed. Furthermore, the passenger door did not lock. The vehicle was taken to jordan Ford (13010 I-35, live oak, tx 78233, (210) 653-3673) where it was diagnosed that the fuel line needed to be replaced before it caught fire. Also, the half shaft needed to be replaced. The vehicle was not repaired. The VIN was not included in NHTSA campaign number: 14V002000 (fuel system, gasoline). The manufacturer was made aware of the failure. The failure mileage was 115,000.
- Kirby, TX, USA
Engine light comes on. Had it hooked up to the machine and it is saying gas cap. It does not have a gas cap
- Middlebourne, WV, USA
The dash area where the passenger air bag is located has begun to crack. The entire right side of the air bag square has separated. Also, when stopping the vehicle at a stop light, in traffic, etc., there is a strong odor of gasoline, especially if the fuel tank is less than full.
- Spearfish, SD, USA
Fuel is leaking when pumping gas and smell of gas in the cabin?
- Canyon Lake, CA, USA
Pto unit has begun leaking oil. This is a well-documented issue that Ford refuses to address. The unit has not failed as of yet, but all research shows that I will be required to have critical repairs performed or I might face a safety issue while driving at highway speeds. This issue is not repairable as the unit is a maintenance free part and has no ability to be maintained by normal repair processes.
- Saint Charles, MO, USA
- Yukon, OK, USA